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Troubleshooting
Note: It is normal for the green dots to not be aligned up with the cross hair shown on the circle,
Dashboard will measure this offset and use it to calibrate the screen. Refer to the Application Note
AN-FW-008 Calibration Process for detail instructions on how to calibrate the screen with the new
GUI.
How to use Pre-defined Profiles on ShadowSense Touch Monitors
Using the NEC ShadowSense Dashboard software tool allows the user to set the device with a pre-
defined configuration profile from the drop down menu. The user can switch a profile anytime as
long as the device is active. The profile is stored in the device memory, so it only requires a single
update.
You can choose between three pre-defined profiles in the main menu of the Dashboard tool,
depending on your application. The main menu is accessible from any of the views by clicking the
left arrow beside the Diagnostics tab.
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