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Troubleshooting
Problem:
The LED/CFL lamps that I am using flash / do not dim properly.
Solution:
Ensure that the lamps being used are dimmable; non dimmable
lamps are not compatible with LightwaveRF Dimmers. If the lamps are
dimmable yet the problem persists, the LED/CFL lamps may not be
compatible with the dimmers. Please contact technical help (via
www.lightwaverf.house) for further advice.
Problem:
The dimmer will not consistently operate remotely.
Solution:
The controller/Lightwave Link may be encountering interference
or may be at the edge of its reliable range of operation. Ensure that there are
no thick walls, large pieces of metal or bodies of water in the path of the
transmission. If the problem persists, try moving the controller/Link closer to
the dimmer, or consider using a LightwaveRF Signal Booster to extend the
range by relaying the signal between controller and dimmer.
Problem:
The dimmer keeps turning o
displays flashing amber & blue lights.
Solution:
The dimmer is locked. This may have been done using a Socket
Locker or from the LightwaveRF App. If it is locked on, then the dimmer will
not turn o manually. If it is locked o , it will be possible to turn the dimmer
on, but it will automatically turn o
dimmer, press the unlock button on the Socket Locker or Smartphone App.
If this is not possible, the dimmers can be reset by turning o
to the circuit for a period of 30 seconds.
automatically/wont turn o
again after five minutes. To unlock the
and
mains power
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