Troubleshooting; Before Calling For Service - LG A9-LITE Owner's Manual

TROUBLESHOOTING

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TROUBLESHOOTING

Before Calling for Service

Operation
Symptoms
The appliance does not
operate.
Suction power is too
weak.
The product body does
not appear to be
charging.
Hot air is coming from
the product body.
A strange odour is
coming from the
appliance.
Battery is fully discharged.
• Charge the battery.
Appliance is turned off.
• Press the Power button to turn on the appliance.
Dust bin is full of dust.
• Empty the dust bin.
Filters are clogged.
• Clean the pre-filter and the exhaust filter.
Inlet is clogged.
• Remove any foreign objects from inside the product body or the extension
pipe.
Foreign object is on rotating brush, or in inlet port.
• Remove any foreign objects (thread, hair) from the rotating brush or the
inlet port.
Power cord is unplugged.
• Plug the power cord securely into the outlet
Foreign object is on the charging terminals.
• Remove dirt or foreign objects from the charging terminals with a dry
cloth.
Motor is cooling.
• If the appliance is running normally, the hot air is a result of the motor
cooling and is not a sign of malfunction.
Appliance was purchased within the last 3 months.
• The cleaner may emit a smell of rubber for about 3 months after purchase.
Dust bin is full of dust.
• The dust in the bin may cause some odour. Empty the bin and clean it.
Foreign object is on the filter.
• The filter may emit an odour if it has not been cleaned for some time. Clean
the pre-filter and exhaust filter regularly.
Possible Cause & Solution