Year Limited Warranty - Napoleon TQ285 Series Manual

2
Napoleon President's
EN
NAPOLEON products are designed with superior components and materials, and are assembled by trained
craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test- red at a
quality test station. This grill has been thoroughly inspected by a quali ed technician before packaging and shipping to
ensure that you, the customer, receive the quality product you expect from NAPOLEON.
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the
date of purchase, for the following period:
Aluminum castings / stainless steel base ........................................... 10 years
Stainless steel lid ................................................................................ 10 years
Porcelain enamel lid ........................................................................... 10 years
Painted steel lid ................................................................................
Stainless steel tube burners ............................................................... 5 years full coverage, plus 50% off until the 10th year
Porcelain-enameled cast iron cooking grids
Stainless steel or porcelain sear plates
All other parts ................................................................................
*Conditions and Limitations
This Limited Warranty creates a warranty period as specified in the aforementioned
table, for any product purchased through an authorized NAPOLEON dealer, and
entitles the original purchaser to the specified coverage in respect of any
component replaced within the warranty period, either by NAPOLEON or an
authorized NAPOLEON dealer, to replace a component of such product that has
failed in normal private use as a result of a manufacturing defect. The "50% off"
indicated in the table means the component is made available to the purchaser at
a 50% discount off the regular retail price of the component for the period
indicated. This Limited Warranty does not cover accessories or bonus items.
For greater certainty, "normal private use" of a product means that the product:
has been installed by a licensed, authorized service technician or contractor, in
accordance with the installation instructions included with the product and all
local and national building and fire codes; has been properly maintained; and has
not been used as a communal amenity or in a commercial application.
Similarly, "failure" does not include: over-firing, blow outs caused by
environmental conditions such as strong winds or inadequate ventilation,
scratches, dents, corrosion, deterioration of painted and plated finishes,
discoloration caused by heat, abrasive or chemical cleaners or UV exposure,
chipping of porcelain enameled parts, or damages caused by misuse, accident,
hail, grease fires, lack of maintenance, hostile environments such as salt or
chlorine, alterations, abuse, neglect or parts installed from other manufacturers.
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10

Year Limited Warranty

5 years full coverage, plus 50% off until the 10th year
..................................... 5 years full coverage, plus 50% off until the 10th year
3 years full coverage, plus 50% off until the 10th year
..........................................
2 years
Should deterioration of parts occur to the degree of non-performance (rusted
through or burnt through) within the duration of the warranted coverage, a
replacement part will be provided. The replacement component is the sole
responsibility of NAPOLEON defined by this Limited Warranty; in no event will
NAPOLEON be responsible for installation, labor or any other costs or expenses
related to the re-installation of a warranted part, for any incidental,
consequential, or indirect damages or for any transportation charges, labor costs
or export duties.
This Limited Warranty is provided in addition to any rights afforded to you by local
laws. Accordingly, this Limited Warranty imposes no obligation upon NAPOLEON
to keep parts in stock. Based on the availability of parts, NAPOLEON may at its
discretion discharge all obligations by providing a customer a prorated credit
towards a new product. After the first year, with respect to this Limited Warranty
NAPOLEON may, at its discretion, fully discharge all obligations with respect to
this warranty by refunding to the original warranted purchaser the wholesale price
of any warranted but defective part(s).
The bill of sale or copy will be required together with a serial number and a model
number when making any warranty claims from NAPOLEON.
NAPOLEON reserves the right to have its representative inspect any product or part
prior to honoring any warranty claim. You must contact NAPOLEON Customer
Service or an authorized NAPOLEON dealer to obtain the benefit of the warranty
coverage.
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