Recovery Information For Windows 10 - Lenovo 10HV Hardware Maintenance Manual

– If your computer comes with the recovery disc set, follow the instructions shipped with the disc set.
– If your computer does not come with the recovery disc set, contact the Lenovo Customer Support
Center to order a recovery disc set. See "Calling for service" on page 112.

Recovery information for Windows 10

To recover your Windows 10 operating system, use the following solutions:
• Use Windows recovery solutions.
– Use recovery solutions in Windows Settings.
1. Click the Start button to open the Start menu.
2. Click Settings ➙ Update & security ➙ Recovery.
3. Choose the appropriate recovery solution by following the instructions on the screen.
– Use System Restore to restore system files and settings to an earlier point.
1. Right-click the Start button to open the Start context menu.
2. Click Control Panel. View Control Panel using Large icons or Small icons, and then click
Recovery ➙ Open System Restore.
3. Follow the instructions on the screen.
– Use the File History tool to restore your files from a backup.
Note: If you use the File History tool to restore your files from a backup, ensure that you backed up
your data earlier with the tool.
1. Right-click the Start button to open the Start context menu.
2. Click Control Panel. View Control Panel using Large icons or Small icons, and then click File
History ➙ Restore personal files.
3. Follow the instructions on the screen.
– Use the Windows recovery environment by doing one of the following:
– After several consecutive failed boot attempts, the Windows recovery environment might start
automatically. Follow the instructions on the screen to choose the appropriate recovery solution.
– Select the recovery medium you created earlier with the Windows tool as the startup device. See
"Selecting a temporary startup device" on page 60. Then, follow the instructions on the screen
to choose the appropriate recovery solution.
Note: To create a recovery medium, see "Good maintenance practices" on page 50.
• Use the Lenovo Rescue System program to restore the C drive to the factory-default settings.
To use the Lenovo Rescue System program, turn on or restart your computer. Then, repeatedly press and
release the F2 key until the Lenovo Rescue System program opens. Follow the instructions on the screen.
Note: For some keyboards, you might need to press Fn+F2 to open the Lenovo Rescue System program.
• Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default
settings.
– If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.
– If your computer does not come with the recovery USB key, contact the Lenovo Customer Support
Center to order a recovery USB key. See "Calling for service" on page 112.
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Chapter 7 Troubleshooting, diagnostics, and recovery
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