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Lenovo ThinkStation P3 Tiny Hardware Maintenance Manual

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  • Page 1 P3 Tiny Hardware Maintenance Manual...
  • Page 2 First Edition (May 2023) © Copyright Lenovo 2023. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    ....75 What is RAID ....© Copyright Lenovo 2023...
  • Page 4 About this manual ® This manual provides service and reference information for ThinkStation computers listed on the front cover. Illustrations in this manual might look different from your product. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with ThinkStation computers.

  • Page 5: Chapter 1. Important Safety Information

    Avoid contact with hot components inside the computer. During operation, some components become hot enough to burn the skin. Before you open the computer cover, turn off the computer, disconnect power, and wait approximately 10 minutes for the components to cool. © Copyright Lenovo 2023...

  • Page 6: Electrical Safety

    Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the computer covers, unless instructed otherwise in the installation and configuration procedures.

  • Page 7: Safety Inspection Guide

    – Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. –...

  • Page 8: Handling Electrostatic Discharge-Sensitive Devices

    Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
  • Page 9 • Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. •...
  • Page 10 When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •...
  • Page 11 Chapter 1 Important safety information...
  • Page 12 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) P3 Tiny Hardware Maintenance Manual...
  • Page 13 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
  • Page 14 PRECAUCIÓN: Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica ou transmissores) estiverem instalados, observe o seguinte: • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à...
  • Page 15 Chapter 1 Important safety information...
  • Page 16 P3 Tiny Hardware Maintenance Manual...
  • Page 17 Chapter 1 Important safety information...
  • Page 18 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
  • Page 19 Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
  • Page 20 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation.
  • Page 21 • Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen. • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. •...
  • Page 22 Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes: Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen.
  • Page 23 Chapter 1 Important safety information...
  • Page 24 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. P3 Tiny Hardware Maintenance Manual...
  • Page 25 Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
  • Page 26 Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. •...
  • Page 27 Chapter 1 Important safety information...
  • Page 28 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
  • Page 29 • Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. •...
  • Page 30 PELIGRO Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...

  • Page 31: Chapter 2. Important Service Information

    • Do not drop a system board or apply any excessive force to it. • Avoid rough handling of any kind. • Avoid bending a system board and hard pushing to prevent cracking at each Ball Grid Array (BGA) chipset. © Copyright Lenovo 2023...

  • Page 32: How To Use Error Codes

    Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.

  • Page 33: Chapter 3. Product Overview

    Ethernet connector USB-A 3.2 Gen 1 connector (with smart USB-A 3.2 Gen 2 connectors power-on feature) ™ HDMI out connector USB-A 3.2 Gen 1 connector ™ DisplayPort out connector Power adapter connector * for selected models © Copyright Lenovo 2023...
  • Page 34 P3 Tiny Hardware Maintenance Manual...

  • Page 35: Chapter 4. Service Checkout And Symptom-To-Fru Index

    • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? © Copyright Lenovo 2023...

  • Page 36: Symptom-To-Fru Index

    – If it has been working, what changes were made prior to its failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use –...

  • Page 37: Power Supply Problems

    Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.

  • Page 38: Post Error Codes

    POST error codes Each time you turn on the system, it performs a series of tests that check the operation of the system and some options. This series of tests are called the Power-On Self-Test, or POST. POST checks the following operations: •...

  • Page 39: Miscellaneous Error Conditions

    POST error message Description/Action Error code 8998 Not enough shadow RAM resources This error message is displayed for OPTION ROM, not all devices when the shadow RAM resources initialized. Suggest to remove some for option ROM are insufficient. add-on cards, or change to UEFI If the legacy option ROM is mode in BIOS setup.
  • Page 40 Message/Symptom FRU/Action Blank screen except for flashing cursor. 1. System Board 2. Primary Hard Disk Drive 3. Hard Disk Drive Cable Incorrect memory size during POST 1. Run the Memory tests. 2. Memory Module 3. System Board "Insert a Diskette" icon appears with a known-good 1.

  • Page 41: Undetermined Problems

    Message/Symptom FRU/Action Serial or parallel connector device failure (system board 1. External Device Self-Test OK? connector) 2. External Device 3. Cable 4. System Board Serial or parallel connector device failure (adapter 1. External Device Self-Test OK? connector) 2. External Device 3.

  • Page 42: Clear Cmos

    Note: Depending on the computer model, the recovery process will take two to three minutes. 8. Disconnect all power cords from electrical outlets. 9. Move the jumper back to the standard position. 10. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and the monitor to electrical outlets.

  • Page 43: Chapter 5. Raid

    Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being created. To create RAID volumes: 1. Restart the computer. When the logo screen is displayed, press F1. 2. Select Devices ➙ Storage Setup and press Enter. © Copyright Lenovo 2023...
  • Page 44 3. Select Intel (R) Rapid Storage Technology and press Enter. 4. Select Create RAID Volume and press Enter. 5. Select Name and press Enter. When prompted, type a proper RAID Volume name in the field. 6. Select RAID Level and press Enter. When prompted, select a RAID level in the field. 7.

  • Page 45: Chapter 6. Diagnostics

    4. Run the diagnostic program. 5. Recover your operating system. See “Self-help resources” on page 42. 6. If the problem persists, contact Lenovo. UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and internal storage devices, view system information, and check and recover bad sectors on internal storage devices.

  • Page 46: Lenovo Diagnostic Tools

    If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
  • Page 47 • Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...
  • Page 48 P3 Tiny Hardware Maintenance Manual...

  • Page 49: Chapter 7. Hardware Removal And Installation

    Screw driver: Torx Head IdeaPad Common tool Screw driver: Torx Head T15, for Chassis outside ThinkSation Common tool Screw driver: Torx Head T20, Shank length greater ThinkSation Common tool than 6 inches, for heatsink and CPU © Copyright Lenovo 2023...

  • Page 50: Major Frus And Crus

    Tool name Specific Product scope Tool type Screw driver: Torx Head T30, Shank length greater ThinkSation Common tool than 6 inches, for heatsink and CPU Pry tools 1 Common tool Tweezers (conductive) Common tool Tweezers (isolated) Common tool Suction cup Common tool Hexagonal socket (for H5 mm or 4.8 mm...
  • Page 51 Number Description Self-service CRU Optional-service CRU Top cover System fan Type-1 heat sink Type-2 heat sink Microprocessor System board Type-1 internal speaker Chapter 7 Hardware removal and installation...
  • Page 52 Thunderbolt 4 card module* Thumb screw AC power adapter Power cord Vertical stand* Keyboard* Mouse* ® VESA mount bracket* For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup P3 Tiny Hardware Maintenance Manual...

  • Page 53: System Board

    System board Clear CMOS I/O board connector Microprocessor socket Chapter 7 Hardware removal and installation...

  • Page 54: Removing And Installing Hardware

    Coin-cell battery ThinkStation LED connector Internal speaker connector System fan connector SATA connector for hard disk drive Cover presence switch connector (intrusion switch connector) M.2 Wi-Fi card slot PCIe slot M.2 solid-state drive slot (SSD1) M.2 solid-state drive slot (SSD2) Memory slot (DIMM2) Memory slot (DIMM1) Removing and installing hardware...

  • Page 55: Vesa Mount Bracket

    VESA mount bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. Removal steps Step Screw (quantity)

  • Page 56: External Wi-Fi Antenna

    1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. Removal step External Wi-Fi antenna Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.

  • Page 57: Top Cover

    Removal steps Top cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Before you open the top cover, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1.

  • Page 58: I/O Bracket

    Removal steps Step Screw (quantity) Torque 0.570 Nm M4 × L5 mm, flat-head (1) (5.81 kgf.cm) I/O bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the top cover. See “Top cover” on page 53. Removal procedure Step Screw (quantity)

  • Page 59: Internal Speaker

    Internal speaker Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. For access, remove the top cover. See “Top cover” on page 53. 2. Disconnect the internal speaker cable from the internal speaker connector on the system board. Removal steps •...

  • Page 60: System Fan

    System fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the top cover. See “Top cover” on page 53. 2. Remove the internal speaker. See “Internal speaker” on page 55. 3.

  • Page 61: Heat Sink

    Heat sink Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink might be very hot. Before you open the top cover, turn off the computer and wait several minutes until the computer is cool. For access, remove the following parts in order: •...

  • Page 62: Pcie Card And Pcie Converter

    Torque Step Screw (quantity) M3 × L7 mm, flat-head (4) 0.171 Nm (1.74 kgf-cm) Type-2 Step Screw (quantity) Torque 0.171 Nm M3 × L7 mm, flat-head (4) (1.74 kgf-cm) PCIe card and PCIe converter Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. P3 Tiny Hardware Maintenance Manual...
  • Page 63 Replacement procedure • Type 1 1. For access, remove the top cover, see “Top cover” on page 53. 2. Replace the PCIe card and PCIe converter. Step Screw (quantity) Torque 0.570 Nm M3 × L3.5 mm, countersunk (3) (5.81 kgf.cm) Chapter 7 Hardware removal and installation...
  • Page 64 Step Screw (quantity) Torque 0.570 Nm M3 × L3.5 mm, countersunk (3) (5.81 kgf.cm) • Type 2 1. For access, remove the following parts in order: – “Top cover” on page 53 – “System fan” on page 56 2. Replace the PCIe card and PCIe converter. Step Screw (quantity) Torque...
  • Page 65 Chapter 7 Hardware removal and installation...

  • Page 66: Thunderbolt 4 Card Module

    Step Screw (quantity) Torque M3 × L3.5 mm, countersunk (3) 0.570 Nm (5.81 kgf.cm) Thunderbolt 4 card module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Removal procedure 1. For access, remove the top cover, see “Top cover” on page 53. 2.
  • Page 67 Step Screw (quantity) Torque M3 × L3.5 mm, countersunk (3) 0.570 Nm (5.81 kgf.cm) Chapter 7 Hardware removal and installation...

  • Page 68: Bottom Cover

    Step Screw (quantity) Torque M3 × L3.5 mm, countersunk (1) 0.570 Nm (5.81 kgf.cm) Cable connection When installing the Thunderbolt 4 card module, ensure to connect the DisplayPort to Mini DisplayPort cable. Bottom cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: •...

  • Page 69: M.2 Solid-State Drive

    Replacement procedure M.2 solid-state drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: •...

  • Page 70: Memory Module

    Removal steps Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. For access, remove the following parts in order: •...
  • Page 71 Replacement procedure Chapter 7 Hardware removal and installation...

  • Page 72: Wi-Fi Card And Wi-Fi Card Shield

    Wi-Fi card and Wi-Fi card shield Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the following parts in order: • “Top cover” on page 53 • “PCIe card and PCIe converter” on page 58 Removal steps Step Screw (quantity)

  • Page 73: Front Wi-Fi Antenna

    Removal steps Front Wi-Fi antenna Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the following parts in order, if any: 1. “Top cover” on page 53 2. “PCIe card and PCIe converter” on page 58 3.

  • Page 74: Antenna Bracket

    Antenna bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, remove the following parts in order, if any: • “Top cover” on page 53 • “PCIe card and PCIe converter” on page 58 •...

  • Page 75: Microprocessor

    • “PCIe card and PCIe converter” on page 58 • “Thunderbolt 4 card module” on page 62 Removal steps Torque Step Screw (quantity) M3 × L5 mm, flat-head (1) 0.570 Nm (5.81 kgf.cm) M2 × L3.5 mm, flat-head (2) 0.171 Nm (1.74 kgf-cm) Microprocessor Prerequisite...

  • Page 76: System Board

    Removal steps Notes: • Your microprocessor and socket might look different from the one illustrated. • Touch only the edges of the microprocessor. Do not touch the thermal grease on the top. Do not touch the gold contacts on the bottom. •...
  • Page 77 • “Top Cover” on page 53 • “Internal Speaker” on page 55 • “System fan” on page 56 • “Heat sink” on page 57 • “PCIe card and PCIe converter” on page 58 • “Thunderbolt 4 card module” on page 62 •...
  • Page 78 Step Screw (quantity) Torque M3 × L5 mm, flat-head (3) 0.570 Nm (5.81 kgf.cm) M3 × L5 mm, flat-head (1) 0.570 Nm (5.81 kgf.cm) The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling.

  • Page 79: Chapter 8. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 80 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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