Table of Contents
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Index
fax and e‑mail functions are not
set up 353
solving basic printer
problems 311
the scanner does not
respond 359
troubleshooting, copy
copier does not respond 346
partial document or photo
copies 346
poor copy quality 347
poor scanned image
quality 356
scanner unit does not
close 349, 358
troubleshooting, display
printer display is blank 313
troubleshooting, fax
caller ID is not shown 349
can receive but not send
faxes 352
can send but not receive
faxes 353
cannot send or receive a
fax 350
received fax has poor print
quality 354
troubleshooting, paper feed
message remains after jam is
cleared 318
troubleshooting, print
confidential and other held
documents do not print 319
envelope seals when
printing 320
error reading flash drive 320
incorrect characters print 321
incorrect margins on prints 331
jammed pages are not
reprinted 317
job prints from wrong tray 321
job prints on wrong paper 321
jobs do not print 323
Large jobs do not collate 322
multiple‑language PDF files do
not print 322
paper curl 332
paper frequently jams 318
print job takes longer than
expected 325
tray linking does not work 326
unexpected page breaks
occur 326
troubleshooting, print quality
blank pages 332
characters have jagged
edges 327
clipped pages or images 327
compressed images appear on
prints 328
gray background on prints 329
horizontal voids appear on
prints 330
print irregularities 334
print is too dark 335
print is too light 337
printer is printing solid black
pages 333
repeating defects appear on
prints 338
shadow images appear on
prints 339
skewed print 339
streaked horizontal lines appear
on prints 340
streaked vertical lines 341
toner fog or background
shading appears on prints 343
toner rubs off 343
toner specks appear on
prints 344
transparency print quality is
poor 344
uneven print density 344
white streaks on a page 345
troubleshooting, printer options
internal option is not
detected 314
internal print server 315
Internal Solutions Port 315
tray problems 316
USB/parallel interface card 317
troubleshooting, printing
printing slows down 323
troubleshooting, scan
cannot scan from a
computer 356
partial document or photo
scans 356
scan job was not
successful 357
scanner unit does not
close 349, 358
scanning takes too long or
freezes the computer 358
U
understanding the home screen
buttons and icons 16
uneven print density 344
Unformatted flash detected
[53] 310
Universal paper size
setting 58
Universal Setup menu 161
unlinking trays 81, 82
Unsupported option in slot [x]
[55] 311
Unsupported USB hub, please
remove 295
USB port 49
USB port [x] disabled [56] 311
USB/parallel interface card
troubleshooting 317
using a shortcut number
scanning to an FTP address 144
using Forms and Favorites 93
using Hibernate mode 238
using recycled paper 236
using shortcuts
sending fax 134
using the address book 115
sending fax 135
using the touch‑screen
buttons 18
Utilities menu 229
V
verify print jobs 97
printing from a Macintosh
computer 98
printing from Windows 98
vertical voids appear 345
viewing
reports 265
viewing a fax log 137
virtual display
checking, using Embedded Web
Server 264
voice mail
setting up 120
voice over Internet Protocol
(VoIP)
fax setup 126
388
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