Solving General Printing Problems - Samsung ML-1710P User Manual

Samsung ml-1710p: users guide
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Solving General Printing Problems

For problems with the operation of your printer, refer to the table
for suggested solutions.
Problem
Possible Cause
The Printer
The printer is not
does not print
receiving power.
The printer is not
selected as the default
printer.
Check the printer for
the following:
The printer may be in
Manual Feed mode.
The connection cable
between the computer
and the printer is not
connected properly.
The connection cable
between the computer
and the printer is
defective.
The port setting is
incorrect.
The printer may be
configured incorrectly.
Solution
Check the power cord connections. Check
the power switch and the power source.
Select Samsung ML-1710 Series in the
Printer folder in Windows as your default
printer.
• The printer cover is not closed.
• Paper is jammed.
• No paper is loaded.
• The toner cartridge is not installed.
If a printer system error occurs, contact
your service representative.
Add paper to the manual feeder and
press the Cancel button on the printer's
control panel to begin printing.
Disconnect the printer cable and
reconnect it.
If possible, attach the cable to another
computer that is working properly and
print a job. You can also try using a
different printer cable.
Check the Windows printer setting to
make sure that the print job is sent to the
correct port (for example, LTP1). If the
computer has more than one port, make
sure that the printer is attached to the
correct one.
Check the printer properties to ensure
that all print settings are correct.
S
OLVING
6
P
6.3
ROBLEMS

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