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6.6 Troubleshooting
If you encounter any issues during the installation or operation of RedSolve, visit our
website for support resources. Our customer support team is also available to assist
you with any questions or concerns you may have.
NOTE: RedSolve software creates log files in the user appdata directory. These can
be ignored by the user, but are included for the purpose of debugging.
6.6.1 Wavelength offset correction
Your RS40k wavelength calibration is factory set. Please handle the spectrometer with
care as it is a precision instrument. If you believe the RS40k requires recalibration,
please contact us (see Section 8).
© Redback Systems Pty Ltd
v1.5
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