Samsung SyncMaster 150MP PLUS User Manual page 13

Troubleshooting
Problems related to Screen
Problems related to the monitor screen and their solutions are listed.
Check List
Problems
Screen is blank and power Ensure that the power cord is firmly connected and the LCD
indicator is off monitor is on.
"Check Signal Cable" message. Ensure that the signal cable is firmly connected to the PC or video
sources.
Ensure that the PC or video sources are turned on.
"Video mode not supported" Check the maximum resolution and the frequency of the
message. video adaptor.
Compare these values with the data in the Preset Timing
Modes Chart.
Picture rolls vertically. Check if the signal cable is securely connected.
Connect it again securely.
Image is not clear. Picture is Run Frequency Coarse and Fine tuning.
blurred. Turn on again after removing all accessories (video extension cable, etc.)
Set resolution and frequency to the recommended ranges.
15 inch model (1024 x 768 @ 60Hz),
17 inch model (1280 x 1024 @ 60Hz)
Picture image is unstable and Check if the resolution and frequency set for the computer video card
vibrates. falls in the range supported by the monitor.
If not, reset them referring to the current Information under the monitor
Ghost images are shown in the
menu and Preset Timing Modes.
picture.
The image is too light or too dark. Adjust the Brightness and Contrast.
Screen color is inconsistent. Adjust color using User Mode under OSD Color Adjustment menu.
Color image is distorted with
dark shadows.
White color is poor.
Power Indicator blinks green. The monitor is currently saving the changes made in settings to the
OSD memory.
Screen is blank and power The monitor is using its power management system.
indicator light is steady green or Move the computer's mouse or press a key on the keyboard
blinks every 0.5 or 1 seconds
The monitor front control buttons Check if OSD Lock/Unlock is on by pressing Menu button.
do not respond. If the problem persists, contact the service center.
22
Solution
Solution
Troubleshooting
Frequently asked questions are summarized here for your reference.
Question
How can I change the Frequency can be changed by reconfiguring the video card.
frequency?
Note that video card support can vary, depending on the version of the
driver used.
(Refer to the computer or the video card manual for details.)
How can I adjust the Windows XP:
Reset resolution by clicking Control Panel _ > Appearance & Theme _ >
resolution?
Display _ > Settings.
Windows 95/98/ME/2000:
Set the resolution at the Control Panel _ > Display _ > Settings.
* Contact the video card manufacturer for details.
How can I set the Power Windows XP:
Reset Power Saving parameters by clicking Control Panel _ >
Saving function?
Appearance & Theme _ > Display _ > Screen Saver or in the computer
BIOS SETUP. (Refer to Windows/Computer Manual)
Windows 95/98/ME/2000:
Set the function at BIOS-SETUP of the computer or the screen
saver. (Refer to Windows/Computer Manual).
How can I clean the outer Disconnect the power cord and then clean the monitor with a soft cloth,
case/LCD Panel? using either a plain water.
Do not leave any remains of the detergent nor scratch the case.
Do not allow any water to go inside the monitor.
23
Answer