Page 1 A620 North America Service Manual 985 112 – 21 Rev A...
Page 2: Copyright Information
COPYRIGHT INFORMATION COPYRIGHT INFORMATION Ainsworth Game Technology Limited claims copyright on each page of this document. The right to reproduce, distribute, display and make derivative works from this document, or any portion thereof requires approval from Ainsworth Game Technology Limited.
Page 3: Table Of Contents
A620 Service Manual North America 985 112 – 21 Rev A TABLE OF CONTENTS TABLE OF CONTENTS TABLE OF CONTENTS TABLE OF CONTENTS COPYRIGHT INFORMATION ....................... 2 TABLE OF CONTENTS ....................... 3 INTRODUCTION .......................... 8 SERVICE MANUAL CONTENTS ....................9 Chapter 1 ............................
Page 4 Electrical ........................... 33 Environmental .......................... 34 Standards of Compliance ......................34 Chapter 2 ............................35 Machine Installation/Conversions ..................35 A620 Dimensions ........................36 Inspection ..........................37 Exterior ............................. 37 Interior ............................37 A620 Mounting Instructions..................... 38 Machine Installation ......................... 40 Touch Screen Configuration ....................
Page 5 A620 Service Manual North America 985 112 – 21 Rev A Chapter 3 ............................68 Technician Maintenance and Troubleshooting ..............68 System Tests ..........................69 Peripherals Test ........................70 Hopper Test ..........................71 Hopper Test (Con’t) ........................72 Note Validator Test ........................75 Printer Test ..........................
Page 6 Error Messages ........................140 Troubleshooting ........................145 Note Validator Error Display ....................146 Spare Parts List ........................147 A620 Wiring Diagram ......................155 Chapter 4 ............................ 156 Audit Modes ..........................156 Reset / Audit Mode Switch ..................... 157 Audit Mode ..........................158 Audit Menu Page.
Page 7 A620 Service Manual North America 985 112 – 21 Rev A Door Statistics ........................176 History ............................. 177 Monetary / Bonus ........................178 Progressive History ........................ 179 Banknotes History ........................180 Notes Insertion Summary ..................... 180 Ticket History .......................... 181 Printed Ticket History ......................
Page 8: Introduction
A620 Service Manual North America 985 112 – 21 Rev A INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION This Service Manual is intended for use by the appropriate service personnel servicing the approved EGM, which is identified on the cover page. Any attempts by other than suitably qualified service personnel to carry out additional servicing may result in injury to personnel, damage to equipment and voiding of the warranty.
Page 9: Service Manual Contents
A620 Service Manual North America 985 112 – 21 Rev A SERVICE MANUAL SERVICE MANUAL SERVICE MANUAL SERVICE MANUAL C C C C ONTENTS ONTENTS ONTENTS ONTENTS Chapter 1 Chapter 1 Chapter 1 Chapter 1 Physical Components/Basic Operation Physical Components/Basic Operation...
Page 10: Chapter 1
A620 Service Manual North America 985 112 – 21 Rev A Chapter 1 Chapter 1 Chapter 1 Chapter 1 Physical Components/Basic Operation Physical Components/Basic Operation Physical Components/Basic Operation Physical Components/Basic Operation Page 10 of 214...
Page 11: Cabinet Body Assembly
A620 Service Manual North America 985 112 – 21 Rev A Cabinet Body Assembly Cabinet Body Assembly Cabinet Body Assembly Cabinet Body Assembly The cabinet body assembly consists of four major assemblies: the main cabinet assembly, the main door, the belly door assembly and the monitor door assembly.
Page 12: Dual 24" Monitor Assembly
A620 Service Manual North America 985 112 – 21 Rev A Dual Dual 24 Dual Dual 24 24 24” ” ” ” Monitor Monitor Monitor A A A A ssembly Monitor ssembly ssembly ssembly The main monitor assembly comprises of a combined monitor door and dual 24” LCD assembly. To access the LCD monitors and the monitor control panels it is required to open the combined monitor door assembly first.
Page 13 A620 Service Manual North America 985 112 – 21 Rev A Lift Knob to Unlock Monitor Door. MEI Bill Acceptor. Monitor Door Release. Power LED on Monitor Control Panel. Power and DVI Connections. Monitor Door Opened. Page 13 of 214...
Page 14 A620 Service Manual North America 985 112 – 21 Rev A Monitor Controls. Power LED (Turned Off). Monitor Control Panel. Note: Note: Note: Note: The monitor control panel is located at the rear of the LCD assembly on the bottom left hand side and has an LED to show power is applied to the monitor.
Page 15: Main Door Assembly
A620 Service Manual North America 985 112 – 21 Rev A Main Door Assemb Main Door Assemb Main Door Assemb Main Door Assembly ly ly ly The main door is situated at the front of the cabinet body and includes the belly door assembly, the coin validator and chute mechanism, the chip tray, the player tracking module (where fitted) and the speakers.
Page 16: Coin Validator
A620 Service Manual North America 985 112 – 21 Rev A Coin Validator Coin Validator Coin Validator Coin Validator The coin validator examines coins inserted through the coin entry bezel and accepts or rejects the coin(s). Accepted coins go to the coin diverter, rejected coins are returned through the coin reject chute.
Page 17: Belly Panel Door Assembly
A620 Service Manual North America 985 112 – 21 Rev A Belly Panel Doo Belly Panel Door Assembly Belly Panel Doo Belly Panel Doo r Assembly r Assembly r Assembly The belly panel door is situated at the front of the main door and includes the button panel assembly, the belly panel artwork and LED belly panel lighting.
Page 18 A620 Service Manual North America 985 112 – 21 Rev A Belly Panel Door Assembly (Con’t) Belly Panel Door Assembly (Con’t) Belly Panel Door Assembly (Con’t) Belly Panel Door Assembly (Con’t) Button Access to Panel and Stacker Door Backlight through...
Page 19: Internal Components
A620 Service Manual North America 985 112 – 21 Rev A Internal Components Internal Components Internal Components Internal Components Thermal Ticket 2 x 24” LCD Printer. Monitor Assemblies. Hard Player Meter Tracking Assembly. Blank / Light Panel Assembly. Power Switch.
Page 20: Note Validator Assembly
A620 Service Manual North America 985 112 – 21 Rev A Note Validator Assembly Note Validator Assembly Note Validator Assembly Note Validator Assembly Note Validator Diagnostic LED’s. Note Validator. Note Validator locking lever. Note Note Door Stacker Security Lock. Housing.
Page 21: Note Stacker
A620 Service Manual North America 985 112 – 21 Rev A The note validator incorporates an illuminated bezel that indicates to the player whether the note validator can accept notes and a label showing which denominations. The illuminated bezel incorporates rows of LED’s which normally illuminate sequentially, indicating that notes may be entered into the machine.
Page 22: Printer (If Fitted)
Printer (If fitted) Printer (If fitted) The printer is an optional device which is fitted to our A620 EGM. The printer is located beside the logic cage and the tickets exit through the top of the main door. It is possible to obtain from AGT further assistance in regard to the ticket printer in the form of technical / service manuals on request.
Page 23: Coin Hopper
Coin Hopper The coin hopper chosen for the A620 EGM has a capacity to store 500 coins. If the hopper is full there is a sensor which notifies the software to divert coins to the cash box. An optical sensor is fitted at the dispensing point of the hopper.
Page 24: Player Tracking Module Provision
A620 Service Manual North America 985 112 – 21 Rev A Player Tracking Module Provision Player Tracking Module Provision Player Tracking Module Provision Player Tracking Module Provision Space is provided above the note, printer and coin in bezels in the door for a player tracking module to be fitted.
Page 25 North America 985 112 – 21 Rev A Logic Cage Mainboard Security Handle Switch. (Pull to remove Mainboard) Compact Mainboard Flash Tray. Card Slots. Mainboard Status LEDs. Logic Cage Security Door Open A620 Motherboard Front Panel Layout Page 25 of 214...
Page 26: Mainboard Assembly
A620 Service Manual North America 985 112 – 21 Rev A Mainboard Mainboard Mainboard Mainboard Assembly Assembly Assembly Assembly Heat Sink and Fans Assembly. Mainboard Mainboard Tray. Status LEDs A620 Mainboard Assembly The major circuit boards within the Logic Cage are:...
Page 27: Backplane Board
A620 Service Manual North America 985 112 – 21 Rev A Backplane Backplane Board Backplane Backplane Board Board Board The Main Board Assembly is connected to the Backplane Board. All peripherals and I/O Devices in turn are also connected to the Backplane Board. In summary the role of the Backplane Board is to link the software to all physical devices.
Page 28: Basic Operation
Game Display Game Display There are several game options available for the A620 EGM, however the operation of the machine and the game functions are not changed between the different game features. As the A620 has dual 24” LCD panel’s different sections of the game display will be shown on the two monitors simultaneously.
Page 29 A620 Service Manual North America 985 112 – 21 Rev A Game Title. Progressive and Bonus amounts. Game Display - Top Screen Game Reels. Lines Played. Window. Message Panel. Credit Game Display - Bottom Screen Win Meter. Denomination Window. Window.
Page 30: Game Title
The win table provides the facility to determine the amount that may be won based on the amount bet and the combination of the reels of the last game played. The pay tables on the A620 will be static and displayed on the top 24” LCD Screen during normal game idle and play modes...
Page 31: Denomination Window
A620 Service Manual North America 985 112 – 21 Rev A Denomination Window Denomination Window Denomination Window Denomination Window The denomination window displays the tokenization of the machine and also states the configured value per credit. Message Panel Message Panel...
Page 32 A620 Service Manual North America 985 112 – 21 Rev A Reserve Screen (Press Reserve button once) Rules Screen (Press Reserve Button twice) Page 32 of 214...
Page 33: Specifications
The machine is 1374 mm high by 620 mm wide by 600 mm deep. It weighs +/- 120 kg. See also Chapter 2: A620 Dimensions. Note: The weight is for the basic configuration only. Where options have been fitted their individual...
Page 34: Environmental
95% non 95% non condensing condensing Standards of Compliance Standards of Compliance Standards of Compliance Standards of Compliance The A620 EGM complies with the mandated standards for the jurisdictions in which it is approved for operation. Page 34 of 214...
Page 35: Chapter 2
A620 Service Manual North America 985 112 – 21 Rev A Chapter 2 Chapter 2 Chapter 2 Chapter 2 Machine Installation/Conversions Machine Installation/Conversions Machine Installation/Conversions Machine Installation/Conversions Page 35 of 214...
Page 36: A620 Dimensions
A620 Service Manual North America 985 112 – 21 Rev A A620 0 0 0 Dimensions Dimensions Dimensions Dimensions Page 36 of 214...
Page 37: Inspection
A620 Service Manual North America 985 112 – 21 Rev A Inspection Inspection Inspection Inspection After securing the machine on its bench, perform a detailed inspection to ensure that the machine has not sustained any damage during transit. Exterior Exterior...
Page 38: A620 Mounting Instructions
Mounting Instructions Mounting Instructions The A620 is supplied with an installation kit; some parts in this kit may vary depending on the jurisdiction the machine is installed in. However the hardware to bolt the machine to a base/console will remain the same. Below is a sample of an A620 installation kit that is supplied and also the bolting down hardware contained within it.
Page 39 A620 Service Manual North America 985 112 – 21 Rev A C. The rear hole just left of the service hole used for running the power and system data cables. If the service hole in the venue base/console is larger than the service hole in the base of the machine it may not be appropriate to use the bolt hole in location “C”.
Page 40: Machine Installation
4. The base and game CF card will now be checked. 5. As the A620 boots up a blue Ainsworth screen will appear with the following message: NVRAM & E2PROM Cleared – Reset the Dip Switch 1 and 2 to continue.
Page 41 A620 Service Manual North America 985 112 – 21 Rev A Mainboard Secure Switch Secure Switch Position Once the EGM goes through its loading procedure and the welcome screen is displayed; the next button is automatically highlighted and will need to be selected using the B B B B ASH ASH button until the touch screen is initialised.
Page 42: Touch Screen Configuration
A620 Service Manual North America 985 112 – 21 Rev A Touch Screen Configuration Touch Screen Configuration Touch Screen Configuration Touch Screen Configuration The following information is for completing a Full Configuration of the EGM and the first item that needs to be configured is the Touch Screen.
Page 43: Machine Model
A620 Service Manual North America 985 112 – 21 Rev A Machine Model Machine Model Machine Model Machine Model The machine model configuration page is to be configured next. The following items need to be setup: • Machine Model Type – High Boy or Low Boy...
Page 44: Location Configuration
A620 Service Manual North America 985 112 – 21 Rev A Location Configuration Location Configuration Location Configuration Location Configuration Once the touchscreen has been selected the next item requiring configuration is the location. The location is configured using the touch screen.
Page 45: Date And Time Configuration
A620 Service Manual North America 985 112 – 21 Rev A Date and Time Configuration Date and Time Configuration Date and Time Configuration Date and Time Configuration The next item requiring configuration is the date and time. It is important to set the clock: it is used to provide the date and time for the ticket printer, verification of note transactions, and tracking of fraudulent activities.
Page 46: Identification Configuration
A620 Service Manual North America 985 112 – 21 Rev A Identification Configuration Identification Configuration Identification Configuration Identification Configuration The EGM identification page is to be configured next and the serial number stamped on the side of the machine is to be entered.
Page 47: Game Package Configuration
A620 Service Manual North America 985 112 – 21 Rev A Game Package Configuration Game Package Configuration Game Package Configuration Game Package Configuration The next item requiring configuration is the game package and setup details approved for the specific venue will need to be referenced when configuring this page.
Page 48: Player Interface Configuration
A620 Service Manual North America 985 112 – 21 Rev A Player Interface Configuration Player Interface Configuration Player Interface Configuration Player Interface Configuration The first page of the player interface page is to be configured and has the following items which...
Page 49: Player Interface Configuration (Con't)
A620 Service Manual North America 985 112 – 21 Rev A Player Interface Configuration (Con’t) Player Interface Configuration (Con’t) Player Interface Configuration (Con’t) Player Interface Configuration (Con’t) The second page of the player interface page is to be configured and has the following items which...
Page 50: Coin Validator Configuration
A620 Service Manual North America 985 112 – 21 Rev A Coin Validator Configuration Coin Validator Configuration Coin Validator Configuration Coin Validator Configuration The coin validator page is to be configured and has the following items which need to be setup:...
Page 51: Hopper Configuration
A620 Service Manual North America 985 112 – 21 Rev A Hopper Configuration Hopper Configuration Hopper Configuration Hopper Configuration The next item requiring configuration is the hopper configuration and has the following items which need to be setup: Hopper Type Installed:...
Page 52: Banknote Validator Configuration
A620 Service Manual North America 985 112 – 21 Rev A Banknote Validator Configu Banknote Validator Configuration Banknote Validator Configu Banknote Validator Configu ration ration ration The banknote validator page is to be configured and has the following items which need to be...
Page 53: Printer Configuration
A620 Service Manual North America 985 112 – 21 Rev A Printer Printer Configuration Printer Printer Configuration Configuration Configuration The next item requiring being setup is the printer and has the following items which need to be setup: Type of Printer Installed:...
Page 54: Ticket Information
A620 Service Manual North America 985 112 – 21 Rev A Ticket Information Ticket Information Ticket Information Ticket Information The next item requiring configuration is the ticket information and has the following items which need to be setup: • • • • Venue Name •...
Page 55: Cashout Validation Mode
A620 Service Manual North America 985 112 – 21 Rev A Cashout Validation Mode Cashout Validation Mode Cashout Validation Mode Cashout Validation Mode The cashout validation mode page is to be configured next and has the following items which need...
Page 56: Poll Category Configuration
A620 Service Manual North America 985 112 – 21 Rev A Poll Category Configuration Poll Category Configuration Poll Category Configuration Poll Category Configuration The next item requiring configuration is the poll category configuration page and the operator/technician is required to configure the EGM for single, dual or triple host operation depending on the venue or jurisdictional requirements.
Page 57: Multi Host Configuration
A620 Service Manual North America 985 112 – 21 Rev A Multi Host Configuration Multi Host Configuration Multi Host Configuration Multi Host Configuration In the multi host configuration screen the following items require configuring. Host A Host A (COM1) Host A...
Page 58: Multi Host Configuration (Con't)
A620 Service Manual North America 985 112 – 21 Rev A Multi Host Configuration (Con’t) Multi Host Configuration (Con’t) Multi Host Configuration (Con’t) Multi Host Configuration (Con’t) When the validation mode is set to Secure Enhanced Secure Enhanced or System...
Page 59: Cashless Configuration
A620 Service Manual North America 985 112 – 21 Rev A Cashless Configuration Cashless Configuration Cashless Configuration Cashless Configuration In the cashless configuration page the following items are required to be configured. Cashless Transfer Cashless Transfer Type: Cashless Transfer Cashless Transfer...
Page 60: Miscellaneous Host Interface
A620 Service Manual North America 985 112 – 21 Rev A Miscellaneous Host Interface Miscellaneous Host Interface Miscellaneous Host Interface Miscellaneous Host Interface In the Miscellaneous Host Interface Page the following items are required to be configured. Select the GAT Version:...
Page 61: Win Limits Configuration
A620 Service Manual North America 985 112 – 21 Rev A Win Limits Configuration Win Limits Configuration Win Limits Configuration Win Limits Configuration The next item requiring configuration is the win limits configuration page and the operator/technician is required to configure the EGM depending on the venue or jurisdictional requirements.
Page 62: Progressive
A620 Service Manual North America 985 112 – 21 Rev A Progressive Progressive Progressive Progressive If the game installed is a SAP game then the next item that will be required to be configured is the progressive configuration. In the progressive configuration menu the following items are required to be configured:...
Page 63: Sap Progressive Levels
A620 Service Manual North America 985 112 – 21 Rev A SAP Progressive Levels SAP Progressive Levels SAP Progressive Levels SAP Progressive Levels The next items requiring configuration is the SAP progressive levels and depending on the game has the following items which need to be setup: •...
Page 64: Hard Meters Configuration
A620 Service Manual North America 985 112 – 21 Rev A Hard Meters Configuration Hard Meters Configuration Hard Meters Configuration Hard Meters Configuration In the hard meter configuration menu the hard meter operation can be configured to suit the jurisdiction the EGM is being operated in or manually configured if the preset jurisdictions are not suitable.
Page 65: Tower Light Configuration
A620 Service Manual North America 985 112 – 21 Rev A Tower Light Configuration Tower Light Configuration Tower Light Configuration Tower Light Configuration In the tower light configuration menu the tower light operation can be configured to suit the jurisdiction the EGM is being operated in or manually configured if the preset jurisdictions are not suitable.
Page 66: Configuration Summary
A620 Service Manual North America 985 112 – 21 Rev A Configuration Summary Configuration Summary Configuration Summary Configuration Summary The configuration summary page allows the technician to review the information entered during the configuration process prior to saving and enabling the EGM.
Page 67: Performing A Game Conversion
Performing a Game Conversion There will be times when a game conversion will need to be performed on the A620 EGM and you will be supplied with 2 x CF (compact flash) cards (1 x base software and 1 x game software) 1 x belly panel art and button decals.
Page 68: Chapter 3
A620 Service Manual North America 985 112 – 21 Rev A Chapter 3 Chapter 3 Chapter 3 Chapter 3 Technician Maintenance and Troubleshooting Technician Maintenance and Troubleshooting Technician Maintenance and Troubleshooting Technician Maintenance and Troubleshooting Page 68 of 214...
Page 69: System Tests
A620 Service Manual North America 985 112 – 21 Rev A System Tests System Tests System Tests System Tests This section below describes how the system tests mode can be used to further assess various hardware components and peripherals to determine if they are faulty. This is primarily used by technicians to help them isolate any hardware problems with the EGM.
Page 70: Peripherals Test
A620 Service Manual North America 985 112 – 21 Rev A Peripherals Peripherals Test Peripherals Peripherals Test Test Test To access the Peripherals Test Menu from the System Tests page: Select the Peripherals Peripherals icon. Peripherals Peripherals Once in the Peripherals Test Menu the following icons are selectable: 1.
Page 71: Hopper Test
A620 Service Manual North America 985 112 – 21 Rev A Hopper Test Hopper Test Hopper Test Hopper Test The hopper test is used to verify the correct operation of the hopper. Note: You must open the main door to initiate the hopper test, and then close it when prompted.
Page 72: Hopper Test (Con't)
A620 Service Manual North America 985 112 – 21 Rev A Hopper Test (Con’t) Hopper Test (Con’t) Hopper Test Hopper Test (Con’t) (Con’t) Hopper Level Hopper Level Hopper Level Hopper Level The hopper level sensor is used by the machine software to determine whether the hopper is full and to switch the diverter to the Cashbox.
Page 73 A620 Service Manual North America 985 112 – 21 Rev A Coin Validator Test Coin Validator Test Coin Validator Coin Validator Test Test The purpose of this test is to allow the user to test thoroughly the coin validator, diverter and allow the user to verify how the software acknowledges all the relevant hardware signals.
Page 74 A620 Service Manual North America 985 112 – 21 Rev A If coins are not accepting or rejecting correctly, the coins validator pulse counts will give you an indication of where the fault lies. The VACS (Valid Advanced Coin Signal) pulse count reads the number of coins that have been accepted as electrically valid by the coin validator.
Page 75: Note Validator Test
A620 Service Manual North America 985 112 – 21 Rev A Note Note Validator Test Note Note Validator Test Validator Test Validator Test Use the note validator test to prove the operation of the note acceptor. This test has the advantage that inserted notes are returned immediately and not guided to the stacker.
Page 76: Printer Test
A620 Service Manual North America 985 112 – 21 Rev A Printer Test Printer Test Printer Test Printer Test The printer test is used to determine if the printer is acknowledged by the software. It is a basic test that initiates the printer to print out a test page.
Page 77: Touchscreen Test
A620 Service Manual North America 985 112 – 21 Rev A Touchscreen Test Touchscreen Test Touchscreen Test Touchscreen Test The touchscreen test is used to determine if the LCD touchscreen is working correctly and if the touchscreen requires calibrating. It is a basic test that requires the user to touch squares on the LCD screen and the squares become highlighted indicating where the user has touched.
Page 78: Video Test
A620 Service Manual North America 985 112 – 21 Rev A Video Test Video Test Video Test Video Test Use the video test to test or adjust the display. Note: Note: The instructions for driving the test are not displayed on screen while the test patterns are...
Page 79 A620 Service Manual North America 985 112 – 21 Rev A Below are two sample Video test patterns. Page 79 of 214...
Page 80: Sound Test
A620 Service Manual North America 985 112 – 21 Rev A Sound Test Sound Test Sound Test Sound Test Use the sound test to determine that the correct sound is being used with each machine function. Note: Note: The sound test will test all available sounds. Some sounds will change if they are specific to...
Page 81: Available Sounds
985 112 – 21 Rev A Available Sounds Available Sounds Available Sounds Available Sounds The table below displays all sounds available in the A620 EGM. Note: Note: The Duration of the sound displayed is an approximation. The sound number and type can Note: Note: also vary depending on the game/base.
Page 82: Door Status Test
A620 Service Manual North America 985 112 – 21 Rev A Door Status Test Door Status Test Door Status Test Door Status Test Use the door status test to check the door interlocks. The display shows the condition of each of the door sensors (the various doors that can be tested are displayed in the screen shot displayed below).
Page 83: Button Test
A620 Service Manual North America 985 112 – 21 Rev A Button Button Test Button Button Test Test Test The button test verifies the correct operation and sequences of the buttons. Select a button to test by depressing it. On screen the button pressed will be identified, light up (on screen) and verify that this is correct.
Page 84: Lamp Test
A620 Service Manual North America 985 112 – 21 Rev A Lamp Test Lamp Test Lamp Test Lamp Test The lamp test is carried out to verify correct operation of the lamps within the buttons on the button panel. To initiate the lamp test: 1.
Page 85: Psd Verification
A620 Service Manual North America 985 112 – 21 Rev A PSD Verification PSD Verification PSD Verification PSD Verification The program storage device verification allows an operator or a technician to determine the HMAC SHA-1 of the installed game software, Base software and BIOS and compare these against the jurisdictional approval notification.
Page 86: Resources Diagnostic
A620 Service Manual North America 985 112 – 21 Rev A Resources Diagnostic Resources Diagnostic Resources Diagnostic Resources Diagnostic The resources diagnostic page displays the memory usages by the machine software. Resources Diagnostic Screen Page 86 of 214...
Page 87: Current Machine State
A620 Service Manual North America 985 112 – 21 Rev A Current Machine State Current Machine State Current Machine State Current Machine State The current machine state page displays the following items. • Game Current State – Shows state for the current game; it does not show the previous and next state.
Page 88: Machine State History
A620 Service Manual North America 985 112 – 21 Rev A Machine State History Machine State History Machine State History Machine State History The machine state history page displays the machine state history of up to 200 events with the following information.
Page 89: General Maintenance
General Maintenance General Maintenance This section provides information for routine servicing of the A620 EGM. The instructions are limited to those that are deemed appropriate to be carried out on-site with minimum disruption to the machine operation. More advanced information, and a listing of failure and status messages can be found at the end of this chapter.
Page 90: Note Validator Jam Clearing
A620 Service Manual North America 985 112 – 21 Rev A Removing Note Stacker Reverse the procedure to close and lock the note stacker door. Note Validator Jam Clearing Note Validator Jam Clearing Note Validator Jam Clearing Note Validator Jam Clearing To clear jams in the note validator use the following procedure.
Page 91 A620 Service Manual North America 985 112 – 21 Rev A 2. Open the note validator note path. This is done by pulling the yellow section forward and lifting the lid and bezel of the unit as displayed below. 3. This will open the unit exposing the jammed note. Remove the note to clear the jam.
Page 92: Note Validator Cleaning
A620 Service Manual North America 985 112 – 21 Rev A When you have finished, you must reset the machine by rotating the credit reset / audit mode switch momentarily to the reset position. Note Validator Cleaning Note Validator Cleaning...
Page 93: Circuit Breaker Resetting
11. Verify that the power supply “Power Good” LED (blue) located on the lower left hand side of the backplane board is on. (As shown below) 12. Close and lock the main door. Power Good LED on Backplane Board. Power Good Power Good LED on Backplane Board A620 PSU Side Panel Page 93 of 214...
Page 94: Coin Validator Replacement
A620 Service Manual North America 985 112 – 21 Rev A Coin Validator Replacement Coin Validator Replacement Coin Validator Replacement Coin Validator Replacement Remove or replace the coin validator as follows. Removal 1. Unlock and open the main door to gain access.
Page 95: Coin Validator Cleaning
A620 Service Manual North America 985 112 – 21 Rev A Installation Installation Installation Installation 1. Locate the coin validator on the retention clips. 2. Apply light downward pressure to engage all four lugs in the retaining clips. 3. Re-connect the coin validator cable.
Page 96: Monitor Assembly
A620 Service Manual North America 985 112 – 21 Rev A Monitor Assembly Monitor Assembly Monitor Assembly Monitor Assembly The monitor controls are mounted on the rear of each LCD panel. Open the dual monitor door assembly to adjust the monitor.
Page 97 A620 Service Manual North America 985 112 – 21 Rev A Lift Knob to Unlock Monitor Door. MEI Bill Acceptor. Monitor Door Release. Power LED on Monitor Control Panel. Power and DVI Connections. Monitor Door Opened. Page 97 of 214...
Page 98: Monitor Adjustment
A620 Service Manual North America 985 112 – 21 Rev A Monitor Adjustment Monitor Adjustment Monitor Adjustment Monitor Adjustment Illustrated below is the monitors key control board. The key control board is used to fine tune and adjust the monitor. To access the control board the monitor door of the unit must be opened. The monitor control panel is located at the rear of the LCD assembly on the bottom left hand side and has an LED to show power is applied to the monitor.
Page 99: Osd Menu Screens
A620 Service Manual North America 985 112 – 21 Rev A OSD Menu Screen OSD Menu Screens s s s OSD Menu Screen OSD Menu Screen Page 99 of 214...
Page 100: Osd Control Functions
A620 Service Manual North America 985 112 – 21 Rev A OSD Control Functions OSD Control Functions OSD Control Functions OSD Control Functions Page 100 of 214...
Page 101: Monitor Replacement
A620 Service Manual North America 985 112 – 21 Rev A Monitor Replacement Monitor Replacement Monitor Replacement Monitor Replacement WARNING WARNING WARNING WARNING Check that you have Check that you have disconnected electrical power from the machine prior to Check that you have...
Page 102 A620 Service Manual North America 985 112 – 21 Rev A 5. Remove the 4 x 8mm bolts of the faulty LCD which fasten it to the door frame. 4 x 8mm top LCD bolts requiring removal. 4 x 8mm...
Page 103 A620 Service Manual North America 985 112 – 21 Rev A 7. While supporting both sides of the front of the LCD panel being replaced proceed as follows. a. Top LCD Top LCD – Gently pull the LCD forward and allow it to gently lower and clear the...
Page 104: Speaker Replacement
A620 Service Manual North America 985 112 – 21 Rev A Installation Installation Installation Installation 1. Slide the LCD monitor into the monitor door frame assembly. 2. Fasten the thumb screw to hold the monitor into position. 3. Fasten into the door frame with the 4 x 8mm bolts removed previously.
Page 105: Subwoofer Replacement
A620 Service Manual North America 985 112 – 21 Rev A Subwoofer Subwoofer Replacement Subwoofer Subwoofer Replacement Replacement Replacement The subwoofer can be removed and installed by carrying out the following procedure: 1. Unlock and open the main door. 2. Power down the EGM.
Page 106: Main Door Sub-Assemblies
A620 Service Manual North America 985 112 – 21 Rev A Main Door Sub Main Door Sub- - - - Assemblies Main Door Sub Main Door Sub Assemblies Assemblies Assemblies The following instructions describe removal and installation of main door sub-assemblies.
Page 107: Belly Panel Door Assembly
A620 Service Manual North America 985 112 – 21 Rev A Belly Panel Door Assembly Belly Panel Door Assembly Belly Panel Door Assembly Belly Panel Door Assembly The belly panel door is situated at the front of the main door and includes the button panel assembly, the belly panel artwork and LED belly panel lighting.
Page 108 A620 Service Manual North America 985 112 – 21 Rev A Belly Panel Door Assembly (Con’t) Belly Panel Door Assembly (Con’t) Belly Panel Door Assembly (Con’t) Belly Panel Door Assembly (Con’t) Button Access to Panel and Stacker Door Backlight through...
Page 109: Button Panel Replacement
A620 Service Manual North America 985 112 – 21 Rev A Button Panel Replacement Button Panel Replacement Button Panel Replacement Button Panel Replacement The button panel can be removed and installed by carrying out the following procedure. *Please Note* some items are not required to be performed if an OLED panel is installed.
Page 110: Button Panel Replacement (Con't)
A620 Service Manual North America 985 112 – 21 Rev A Button Panel Replacement (Con’t) Button Panel Replacement (Con’t) Button Panel Replacement (Con’t) Button Panel Replacement (Con’t) 2 x button panel fastening screws requiring removal. The Button Panel can now be removed.
Page 111: Button Panel Installation
A620 Service Manual North America 985 112 – 21 Rev A Button Panel Installation Button Panel Installation Button Panel Installation Button Panel Installation The button panel can be installed by carrying out the following procedure 1. Open the belly door.
Page 112: Coin Diverter Installation
A620 Service Manual North America 985 112 – 21 Rev A Remove the M5 screw located here to remove the Diverter Assembly. Coin Diverter Assembly Coin Diverter Coin Diverter Installation Coin Diverter Coin Diverter Installation Installation Installation Note: Before replacing the unit, clean the coin path.
Page 113: Hard Meter Assembly Replacement
A620 Service Manual North America 985 112 – 21 Rev A Hard Meter Assembly Replacement. Hard Meter Assembly Replacement. Hard Meter Assembly Replacement. Hard Meter Assembly Replacement. The hard meters can be removed and installed by carrying out the following procedure.
Page 114 A620 Service Manual North America 985 112 – 21 Rev A Hard Meter Disassembly Installation Installation Installation Installation 1. Plug the ribbon cable into J1 on the hard meter board. 2. Refit the hard meter board into the plastic enclosure.
Page 115: Changing The Artwork In The Belly Panel
A620 Service Manual North America 985 112 – 21 Rev A Changing Changing the Artwork i Changing Changing the Artwork i the Artwork i the Artwork in the Belly Panel n the Belly Panel n the Belly Panel n the Belly Panel Changing the artwork within the belly panel is easily done by following these steps.
Page 116: Led Light Panel Replacement
A620 Service Manual North America 985 112 – 21 Rev A LED Light Panel LED Light Panel Replacement LED Light Panel LED Light Panel Replacement Replacement Replacement Changing the LED light panel within the belly door is easily done by following the steps.
Page 117: Internal Components Replacement
A620 Service Manual North America 985 112 – 21 Rev A Internal Components Replacement Internal Components Replacement Internal Components Replacement Internal Components Replacement The following instructions describe replacement of the coin hopper, the note validator assembly, the printer and the player tracking module.
Page 118: Note Validator Replacement
A620 Service Manual North America 985 112 – 21 Rev A Removal Removal Removal Removal 1. Unlock and open the main door. 2. Power down the EGM. 3. Disengage the spring locking latch at the L/H side of the base of the coin hopper.
Page 119 A620 Service Manual North America 985 112 – 21 Rev A Release Note Validator Installation Installation Installation Installation 1. If the note head was faulty just replace the head and reinsert it back into its housing. 2. Power up the EGM.
Page 120: Note Validator Housing Replacement
Note Validator Housing Replacement Replacement Replacement The following procedure explains the process for removing the note validator housing including the MEI frame; however this process is the same for all note validators used in the A620. Removal Removal Removal Removal 1.
Page 121 A620 Service Manual North America 985 112 – 21 Rev A 7. Next remove the cashbox coin chute by undoing the 2 x M5 screws fastening it into place; one screw is accessed via a hole in the bottom of the note validator housing the other from outside the housing.
Page 122 A620 Service Manual North America 985 112 – 21 Rev A 9. Next remove the 3 x M5 screws fastening the note validator housing to the base of the machine. 2 are located on the L/H side of the housing and 1 is located underneath and is accessed via a hole in the bottom of the housing.
Page 123 A620 Service Manual North America 985 112 – 21 Rev A 11. The note validator housing can now be removed by sliding it forward out of the cabinet on the base of the machine so that the MEI harness can be removed before removing it completely from the machine.
Page 124: Note Validator Frame Replacement
Replacement The following procedure explains the process for removing the MEI frame; however this process is the same for all note validators used in the A620. If the MEI frame is only to be removed the following can be followed: 1.
Page 125: Printer Replacement (If Fitted)
A620 Service Manual North America 985 112 – 21 Rev A Printer Replacement (If fitted) Printer Replacement (If fitted) Printer Replacement (If fitted) Printer Replacement (If fitted) A ticket printer is an optional extra. The model of the ticket printer used will also vary according to the market requirements.
Page 126 A620 Service Manual North America 985 112 – 21 Rev A Removal Removal Removal Removal The printer simply rests in its printer housing. It has one plug underneath at the back, which only needs to be detached to remove the complete printer unit (with housing).
Page 127 A620 Service Manual North America 985 112 – 21 Rev A Removal Removal Removal Removal To remove the printer and housing: 1. Unlock and open the main door. 2. Power down the EGM. 3. Remove the printer as per the instructions outlined above.
Page 128: Player Tracking Module Fitment
1. The player tracking module is a draw design and it can be assembled on a bench prior to installation into the machine. 2. Once the components are fastened to the draw insert the draw into the A620 EGM 3. Fasten the front thumb screw locking the PTM into place.
Page 129: Power Supply Replacement
Power Supply Replacement Power Supply Replacement Power Supply Replacement The A620 EGM uses an integrated universal power supply. The power supply is mounted below the printer and logic cage assemblies and is at the rear of the EGM. WARNING WARNING...
Page 130 North America 985 112 – 21 Rev A Interface Power Switch. Interface Power Circuit Output. Breaker Reset Button. Mains Power in Connection. A620 PSU Side Panel Mains Switch Backplane Connection. Board Power Harness. A620 PSU Top Panel Page 130 of 214...
Page 131 A620 Service Manual North America 985 112 – 21 Rev A Diagnostics Diagnostics Diagnostics Diagnostics To aid in diagnostics the EGM backplane board has four blue status LED’s, each LED represents a pre-set voltage. The LED’s are (from left to right): +24V, +12V AUX, +12V and 5V.
Page 132: Fiber Optic Interface
A620 Service Manual North America 985 112 – 21 Rev A Fiber Optic Interface Fiber Optic Interface Fiber Optic Interface Fiber Optic Interface The Fiber Optic Interface is attached to the left panel of the EGM in front of the power supply and below the Ticket Printer shelf location.
Page 133: Logic Cage Assembly
A620 Service Manual North America 985 112 – 21 Rev A Logic Cage Assembly Logic Cage Assembly Logic Cage Assembly Logic Cage Assembly Mainboard Replacement Mainboard Replacement Mainboard Replacement Mainboard Replacement Removal Removal Removal Removal 1. Unlock and open the main door to provide access to the logic cage.
Page 134: Backplane Board Replacement
A620 Service Manual North America 985 112 – 21 Rev A Backplane Board Replacement Backplane Board Replacement Backplane Board Replacement Backplane Board Replacement Note: This procedure requires extreme care and is a relatively lengthy process. Be sure Note: Note: Note: replacement is required prior to beginning.
Page 135 A620 Service Manual North America 985 112 – 21 Rev A A620 Backplane Board. Page 135 of 214...
Page 136: Logic Cage And Backplane Board Replacement
A620 Service Manual North America 985 112 – 21 Rev A Logic Cage Logic Cage and Backplane Board Replacement Logic Cage Logic Cage and Backplane Board Replacement and Backplane Board Replacement and Backplane Board Replacement This procedure is for when the backplane board is still part of the logic assembly Note: Note: This procedure requires extreme care and is a relatively lengthy process.
Page 137 985 112 – 21 Rev A Remove this fastener at the rear of the Logic Cage. A620 Logic Cage top rear fastener location. locating lugs at the top of the logic cage assembly. A620 Logic Cage locating lugs. 4 x logic...
Page 138: Software Assertion Error
A620 Service Manual North America 985 112 – 21 Rev A Software Assertion Error Software Assertion Error Software Assertion Error Software Assertion Error When a software assertion error occurs, the machine attempts to display its stored data so you can write it down.
Page 139: Clear Nvram
There is a recommended method of clearing the NVRAM on the A620 EGM. This will be explained below. To help with the procedure the photo below illustrates the switch that is used in the NVRAM and E2PROM clearing procedure.
Page 140: Error Messages
A620 Service Manual North America 985 112 – 21 Rev A Error Messages Error Messages Error Messages Error Messages This table is the complete list of error and status messages. The most common causes and remedies are also listed. After clearing faults, use the CREDIT RESET / AUDIT MODE SWITCH to reset the machine.
Page 141 A620 Service Manual North America 985 112 – 21 Rev A Coin Validator Coin Validator Coin(s) jammed at the Coin(s) jammed at the Remove and ensure coin path is Remove and ensure coin path is Coin Validator Coin Validator Coin(s) jammed at the...
Page 142 A620 Service Manual North America 985 112 – 21 Rev A Hopper Hopper The C The C H H H H is not is not Check optic, swap Hopper or PCB Check optic, swap Hopper or PCB Hopper Hopper The C...
Page 143 A620 Service Manual North America 985 112 – 21 Rev A Note Acceptor Note Acceptor Note Acceptor Note Acceptor A failure has been detected A failure has been detected A failure has been detected A failure has been detected Repair or replace the Note Validator.
Page 144 A620 Service Manual North America 985 112 – 21 Rev A Self Self- - - - Audit Self Self Audit Audit Error Audit Error Error Error Self Self Self Self- - - - Audit Audit Audit Audit Check failed Check failed...
Page 145: Troubleshooting
A620 Service Manual North America 985 112 – 21 Rev A Troubleshooting Troubleshooting Troubleshooting Troubleshooting This table lists problems with operating the machine. Conditions that may be remedied by actioning on-screen prompts are not included. If the machine fault remains after carrying out the suggested remedy, consider replacement of the circuit board assemblies within the Logic Cage.
Page 146: Note Validator Error Display
A620 Service Manual North America 985 112 – 21 Rev A Machine does not accept bank Machine does not accept bank notes. notes. Note Validator Optical Sensors Note Validator Optical Sensors Machine does not accept bank Machine does not accept bank notes.
Page 147: Spare Parts List
Spare Parts List Spare Parts List Spare Parts List Note: Note: This parts list applies only to the A620 EGM and not all parts listed are available as a spare Note: Note: part. Please check with the Ainsworth Service Store for confirmation.
Page 148 A600 BUMPER PANEL LENS A600 BUMPER PANEL LENS A600 BUMPER PANEL LENS 018 790- - - - 01 018 790 A620 SIDE LIGHT BODY, BOT, LH L 291MM A620 SIDE LIGHT BODY, BOT, LH L 291MM 018 790 018 790 01 01...
Page 149 SPRING BELLY DOOR BUTTON SPRING BELLY DOOR BUTTON SPRING BELLY DOOR BUTTON SPRING BELLY DOOR BUTTON 018 835 018 835 A620 SIDE LIGHT EXTRSN A620 SIDE LIGHT EXTRSN JOINER JOINER 018 835 018 835 A620 SIDE LIGHT EXTRSN A620 SIDE LIGHT EXTRSN JOINER...
Page 150 A620 Service Manual North America 985 112 – 21 Rev A 017 850 017 850 A600 BOTTOM DOOR ROLLER OPTIC A600 BOTTOM DOOR ROLLER OPTIC - - - - 2 2 2 2 017 850 017 850 A600 BOTTOM DOOR ROLLER OPTIC...
Page 151 A600 MONITOR DOOR STOP LARGE A600 MONITOR DOOR STOP LARGE 018 812 018 812 018 812 018 812 A620 TOP CABINET LATCH BAR A620 TOP CABINET LATCH BAR A620 TOP CABINET LATCH BAR A620 TOP CABINET LATCH BAR 018 813 018 813...
Page 152 A620 Service Manual North America 985 112 – 21 Rev A 021 114 021 114 GAS STRUT GAS STRUT 021 114 021 114 GAS STRUT GAS STRUT 021 115 021 115 GAS STRUT DAMPNER & CLEVIS PINS GAS STRUT DAMPNER & CLEVIS PINS...
Page 153 A620 Service Manual North America 985 112 – 21 Rev A 210 961 210 961 A560 CABINET HARNESS A560 CABINET HARNESS 210 961 210 961 A560 CABINET HARNESS A560 CABINET HARNESS 210 964 210 964 DOOR OPTIC DETECTOR HARNESS DOOR OPTIC DETECTOR HARNESS...
Page 154 A620 Service Manual North America 985 112 – 21 Rev A 220 621 220 621 OLED BUTTON PANEL 10+1+4 OLED BUTTON PANEL 10+1+4 220 621 220 621 OLED BUTTON PANEL 10+1+4 OLED BUTTON PANEL 10+1+4 220 647 220 647 AMPLIFIER...
Page 155: A620 Wiring Diagram
A620 Service Manual North America 985 112 – 21 Rev A A620 0 0 0 Wiring Diagram Wiring Diagram Wiring Diagram Wiring Diagram Page 155 of 214...
Page 156: Chapter 4
A620 Service Manual North America 985 112 – 21 Rev A Chapter 4 Chapter 4 Chapter 4 Chapter 4 Audit Modes Audit Modes Audit Modes Audit Modes Page 156 of 214...
Page 157: Reset / Audit Mode Switch
A620 Service Manual North America 985 112 – 21 Rev A This chapter provides information relating to the various audit mode functions of the machine, including the reset / audit mode switch and the audit mode menu. Reset / Audit Mode Switch...
Page 158: Audit Mode
A620 Service Manual North America 985 112 – 21 Rev A Audit Mode Audit Mode Audit Mode Audit Mode The audit mode starts always with the audit menu page. Audit Menu Page. Audit Menu Page. Audit Audit Menu Page. Menu Page.
Page 159: Maintenance Menu
A620 Service Manual North America 985 112 – 21 Rev A Main Maintenance Main Main tenance tenance tenance Menu Menu Menu Menu To access the maintenance menu from the audit menu page: Select the Maintenance Maintenance Maintenance Maintenance icon. Once in the maintenance menu the following icons are selectable: 1.
Page 160: Hopper Refill
A620 Service Manual North America 985 112 – 21 Rev A Hopper Refill Hopper Refill Hopper Refill Hopper Refill Note: Note: The main door needs to be open to perform a hopper refill in hopper refill mode. In the event...
Page 161: Hopper Refill (Con't)
A620 Service Manual North America 985 112 – 21 Rev A Hopper Refill Hopper Refill (Con’t) Hopper Refill Hopper Refill (Con’t) (Con’t) (Con’t) Hopper Refill Page Page 161 of 214...
Page 162: Stacker Clear
A620 Service Manual North America 985 112 – 21 Rev A Stacker Clear Stacker Clear Stacker Clear Stacker Clear The stacker clearance mode allows the operator to perform a stacker clear whilst also having an exact record of the notes in the stacker at the time the stacker clearance is performed. The information shown on the screen at this time is as follows: •...
Page 163: Power Save
A620 Service Manual North America 985 112 – 21 Rev A Power Save Power Save Power Save Power Save Power save mode enables you to shut down the lighting (i.e. monitor, button panels etc.) when it is not in use, reducing the heat load on the EGM. In some jurisdictions, power save mode is activated by the system, in this jurisdiction it is required to be set manually.
Page 164: Meters
A620 Service Manual North America 985 112 – 21 Rev A Meters Meters Meters Meters Use the meters information screen to view all accumulated totals since last RAM clear. In this section both the total meters and periodic meters are available.
Page 165: History / Logs Menu
A620 Service Manual North America 985 112 – 21 Rev A History / Logs Menu History / Logs Menu History / Logs Menu History / Logs Menu To access the history / logs menu from the audit menu page. Select the History / Logs...
Page 166: Game Replay
A620 Service Manual North America 985 112 – 21 Rev A Game Game Replay Game Game Replay Replay Replay The game history screen displays information about the last 10 games played on the machine. You can select which game to display.
Page 167: Game Meters
A620 Service Manual North America 985 112 – 21 Rev A Game Game Meters Game Game Meters Meters Meters Credit before Bet Credit before Bet – The credit reading before the bet was initiated. Credit before Bet Credit before Bet Number of Lines –...
Page 168 A620 Service Manual North America 985 112 – 21 Rev A Electronic Funds Transfer In (EFT In) Electronic Funds Transfer In (EFT In) – The total amount of cashable credits electronically Electronic Funds Transfer In (EFT In) Electronic Funds Transfer In (EFT In)
Page 169: Cumulative Meters
A620 Service Manual North America 985 112 – 21 Rev A Cashable Electronic Promotion Out Cashable Electronic Promotion Out – The total amount of cashable credits electronically Cashable Electronic Promotion Out Cashable Electronic Promotion Out transferred from the EGM to a promotional account by means of an external connection between the EGM and a cashless wagering system.
Page 170 A620 Service Manual North America 985 112 – 21 Rev A Bill In – The total value of all banknotes inserted into the EGM. Bill In Bill In Bill In Voucher In Voucher In – The total amount of vouchers (cashout tickets) accepted by the EGM.
Page 171 A620 Service Manual North America 985 112 – 21 Rev A Non – – – – Cashable Electronic Promotion Out Cashable Electronic Promotion Out Cashable Electronic Promotion Out – The total amount of non-cashable credits Cashable Electronic Promotion Out electronically transferred from the EGM to a promotional account by means of an external connection between the EGM and a cashless wagering system.
Page 172: Gamble History
A620 Service Manual North America 985 112 – 21 Rev A Gamble History Gamble History Gamble History Gamble History Note Note Only displays when the player gambled at the end of the game. Note Note Win Before Gamble – The value of credits won prior to gamble.
Page 173: Statistics
A620 Service Manual North America 985 112 – 21 Rev A Statistics Statistics Statistics Statistics To access the statistics menu from the history / logs page. Select the Statistics Statistics Statistics Statistics icon. Once in the statistics menu the following icons are selectable: 1.
Page 174: Game Statistics
A620 Service Manual North America 985 112 – 21 Rev A Game Statistics Game Statistics Game Statistics Game Statistics The game statistics page displays statistics useful to the venue regarding the gambling preferences of their patrons. You can use this information to manage your machine inventory.
Page 175: Wager Categories
A620 Service Manual North America 985 112 – 21 Rev A Wager Categories Wager Categories Wager Categories Wager Categories The wager category screen is to show different wager categories as per the Nevada requirement. Even in a single game, if the game RTP is greater than 4% (by bet button and line button combination) between min and max RTP, then it requires implementing as a different wager category.
Page 176: Door Statistics
Door Statistics Door Statistics The door statistics page displays the stats for each door of the A620 and the amount of times the door has been accessed and also includes the last time the door was opened. Doors listed are as follows: •...
Page 177: History
A620 Service Manual North America 985 112 – 21 Rev A History History History History To access the history menu from the history / logs page. Select the History History icon. History History Once in the history menu the following icons are selectable: 1.
Page 178: Monetary / Bonus
A620 Service Manual North America 985 112 – 21 Rev A Monetary / Bonus Monetary / Bonus Monetary / Bonus Monetary / Bonus The monetary / bonus history log display the following items: Monetary Transactions Monetary Transactions - The monetary transactions history is a log that displays all multiplied...
Page 179: Progressive History
A620 Service Manual North America 985 112 – 21 Rev A Progressive History Progressive History Progressive History Progressive History The progressive history log displays all progressive hit events which have occurred. The log will display a maximum of 50 events in order of occurrence. It displays relevant information such as: *Please Note* This menu item is only available with SAP games.
Page 180: Banknotes History
A620 Service Manual North America 985 112 – 21 Rev A Banknotes History Banknotes History Banknotes History Banknotes History The banknotes history page comprises two parts: • Banknote History & • Notes Insertion Summary Notes Insertion Summary Notes Insertion Summary...
Page 181: Ticket History
A620 Service Manual North America 985 112 – 21 Rev A Ticket H Ticket History Ticket H Ticket H istory istory istory When the EGM is configured for ticketing it will record the ticket history. This page has 2 sub menus: Printed Ticket History and Accepted Ticket History.
Page 182: Accepted Ticket History
A620 Service Manual North America 985 112 – 21 Rev A Accepted Ticket Accepted Ticket History Accepted Ticket Accepted Ticket History History History The accepted ticket history displays the last 35 records of all tickets accepted into the machine. Each record consists of the ticket type inserted, the date and time the ticket was accepted, the last four (4) digits of the validation number on the ticket accepted and the amount of the ticket.
Page 183: Event Log Main Menu
A620 Service Manual North America 985 112 – 21 Rev A Event Log Main Menu Event Log Main Menu Event Log Main Menu Event Log Main Menu This page provides a menu displaying 5 different types of Event Logs. • General Event Log.
Page 184: General Event Log
A620 Service Manual North America 985 112 – 21 Rev A General Event Log General Event Log General Event Log General Event Log The general event log maintains a record of all events that occur. This includes monetary transactions, all security door access and door closures. Also listed is the accessing of audit/test modes.
Page 185: Error Event Log
A620 Service Manual North America 985 112 – 21 Rev A Error Event Log Error Event Log Error Event Log Error Event Log The error event log lists all lock up errors. This includes both EGM and communication generated errors.
Page 186: Access Event Log
A620 Service Manual North America 985 112 – 21 Rev A Access Event Log Access Event Log Access Event Log Access Event Log The access event log filters out all unrelated events and just displays all EGM access events (Door open / close events).The log will display a maximum of 50 events in order of occurrence displaying...
Page 187: Power Event Log
A620 Service Manual North America 985 112 – 21 Rev A Power Event Log Power Event Log Power Event Log Power Event Log The power event log displays all EGM power down/up events. The log will display a maximum of 25 events in order of occurrence. It displays relevant information such as the date and time of each power up / down.
Page 188: Bna Event Log
A620 Service Manual North America 985 112 – 21 Rev A BNA Event Log BNA Event Log BNA Event Log BNA Event Log The purpose of the bank note acceptor (BNA) event log is to display all notes that have been deposited into the BNA and any events that have occurred relating to the note stacker or note validator.
Page 189: Machine Faults
A620 Service Manual North America 985 112 – 21 Rev A Machine Machine Faults Machine Machine Faults Faults Faults Select the MACHINE MACHINE FAULTS FAULTS icon to access this from the history / logs menu page. MACHINE MACHINE FAULTS FAULTS This page displays all possible EGM lock up faults and highlights the faults as they are generated.
Page 190: Configuration Mode
A620 Service Manual North America 985 112 – 21 Rev A Configuration Configuration Mode Configuration Configuration Mode Mode Mode Configuration mode enables you to set the machine’s variable operating parameters, and to set the sound output level. The configuration mode Menu has submenus for: 1.
Page 191: Configuration Summary
A620 Service Manual North America 985 112 – 21 Rev A Configuration Configuration Summary Configuration Configuration Summary Summary Summary Use the configuration summary screen to view the EGM general, game configuration and peripherals details. Note: Note: No parameters can be altered on this display. The parameters shown are set during...
Page 192: Machine Identification
A620 Service Manual North America 985 112 – 21 Rev A Machine Identification Machine Identification Machine Identification Machine Identification The machine identification screen displays a summary of the EGMs machine information and general information as follows: • Serial Number • Main Board •...
Page 193: Game Configuration
A620 Service Manual North America 985 112 – 21 Rev A Game Configuration Game Configuration Game Configuration Game Configuration The game configuration screen displays a summary of the EGMs game information and displays the following game package information: • Game Package configured incl. Variation and Lines •...
Page 194: Peripherals Information
Peripherals Information The peripherals information screen displays a summary of all the available peripheral items for the A620. If the item is greyed out it is configured as “Not Fitted” and will require an NVRAM clear to enable. The available peripheral Items are as follows: 1.
Page 195: Coin Validator
A620 Service Manual North America 985 112 – 21 Rev A Coin Validator Coin Validator Coin Validator Coin Validator The coin validator screen displays a summary of the following items: • Current coin validator installed. • Token value configured. *Please note* *Please note* - No items are available to be configured in this screen.
Page 196: Bill Acceptor
A620 Service Manual North America 985 112 – 21 Rev A Bill Acceptor Bill Acceptor Bill Acceptor Bill Acceptor The bill acceptor screen displays a summary of the bill acceptor type currently configured, the BNA firmware version and the banknote denominations currently accepted.
Page 197: Printer
A620 Service Manual North America 985 112 – 21 Rev A Printer Printer Printer Printer The printer screen displays a summary of the printer type currently configured and the printer collect limit the printer is configured to. The option is available to alter the printer collect limit and to enable or disable the printer translates tickets option.
Page 198: Hopper
A620 Service Manual North America 985 112 – 21 Rev A Hopper Hopper Hopper Hopper The hopper screen displays a summary of the hopper type currently configured and the hopper collect and refill limits the EGM is configured to. The option is also available to alter the hopper collect and refill limits.
Page 199: Touchscreen
A620 Service Manual North America 985 112 – 21 Rev A Touchscreen Touchscreen Touchscreen Touchscreen The touchscreen screen displays a summary of the touchscreen type currently configured and if it is enabled. This menu also allows for the touchscreen to be disabled and calibrated.
Page 200: Hard Meters
A620 Service Manual North America 985 112 – 21 Rev A Hard Meters Hard Meters Hard Meters Hard Meters The hard meter screen displays a summary of the hard meter protocol type currently configured which below is SAS hard meters. This menu also displays the hard meter names for each meter and how many ticks per selected dollar amount which for SAS is 1 tick = US$1.
Page 201: Tower Light
A620 Service Manual North America 985 112 – 21 Rev A Tower Light Tower Light Tower Light Tower Light The tower light screen displays a summary of the tower light protocol type currently configured which below is United States. This menu also displays the operation of each of the tower lights in reference to the condition being reported by the EGM and the priority set.
Page 202: Display Monitors
A620 Service Manual North America 985 112 – 21 Rev A Display Monitors Display Monitors Display Monitors Display Monitors The display monitors screen displays a summary of the LCD monitors and the order in which they are currently configured. This screen also allows for the monitors to be reassigned to ensure the displayed image is as required to suit the game installed if issues occur where the images are reversed or in the wrong order.
Page 203: Networking
A620 Service Manual North America 985 112 – 21 Rev A Networking Networking Networking Networking The networking information screen displays the following available menus: 1. Poll Category 2. Multi Host 3. AFT Register Networking Menu Page Page 203 of 214...
Page 204: Poll Category
A620 Service Manual North America 985 112 – 21 Rev A Poll Category Poll Category Poll Category Poll Category The poll category page displays a summary of the host configuration which has been configured and the poll categories assigned to the specific hosts.
Page 205: Multi Host
A620 Service Manual North America 985 112 – 21 Rev A Multi Host Multi Host Multi Host Multi Host The multi host screen displays a summary of the number of host’s currently configured which below is host 1 – not required with chirp disabled.
Page 206: Aft Register
A620 Service Manual North America 985 112 – 21 Rev A AFT Register AFT Register AFT Register AFT Register AFT registration is only required to transfer money from a debit system (external financial institution like a bank) via a POS terminal.
Page 207: Date And Time
A620 Service Manual North America 985 112 – 21 Rev A Date and Time Date and Time Date and Time Date and Time Use the date and time setup screen to change the date and time. It is important to set the clock: it is used to provide the date and time for the ticket printer, verification of note transactions, and tracking of fraudulent activities.
Page 208: Sound System Setup
A620 Service Manual North America 985 112 – 21 Rev A Sound System Setup Sound System Setup Sound System Setup Sound System Setup Use the sound system setup screen to adjust the sound volume of the machine. Note: Note: Certain mandatory sounds (i.e. alarms) are set at predetermined volume levels and cannot...
Page 209: Progressive Status
A620 Service Manual North America 985 112 – 21 Rev A Progressive Status Progressive Status Progressive Status Progressive Status The progressive status screen displays information about the SAP links the machine software has implemented. The first selection is the general SAP information and it displays the settings chosen when the EGM was configured.
Page 210: Progressive Status (Con't)
A620 Service Manual North America 985 112 – 21 Rev A Progressive Status (Con’t) Progressive Status (Con’t) Progressive Status (Con’t) Progressive Status (Con’t) Each of the SAP link levels is also displayed separately and can be selected by selecting the ARROWED ARROWED cursor (On screen) to go to the next level.
Page 211: Game Play Options
A620 Service Manual North America 985 112 – 21 Rev A Game Play Options Game Play Options Game Play Options Game Play Options The gameplay options screen is designed to allow the operator to configure the game to a desired reel spin type and machine lockup delay time;...
Page 212 A620 Service Manual North America 985 112 – 21 Rev A Ticket Ticket Ticket Ticket The ticket information screen displays the following available menus: 1. Ticket Config 2. Venue Details Ticket Information Page Page 212 of 214...
Page 213: Ticket Configuration
A620 Service Manual North America 985 112 – 21 Rev A Ticket Configuration Ticket Configuration Ticket Configuration Ticket Configuration The ticket configuration page displays a summary of the SAS configuration items which has been configured by both the operator and the host system and they are listed as follows: •...
Page 214: Venue Details
A620 Service Manual North America 985 112 – 21 Rev A Venue Details Venue Details Venue Details Venue Details The venue details screen is designed to allow the operator to configure the venue details as they should appear on printed tickets; without performing a NVRAM clear.

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