Manufacturer's Warranty; Ensure That Only Authorised; What If I Enter The Wrong Pin - Samsung SGH-D500 User Manual

security
To speed up your claim make a note of the key facts
before calling, eg, time of theft, where you lost it, how
it got damaged and what the damage is, steps taken
to recover your phone and any other relevant details.
You must provide any assistance and/or information
that Orange reasonably requests in connection with
the replacement of your phone.
Remember, if your phone is stolen or maliciously
damaged we need a crime reference number or a lost
property number if it is lost.
Once your claim is accepted and the administration
fee of £15 is paid, Orange will despatch your
replacement phone. Please see the Orange Care
terms and conditions for more information.
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Small Business customers opening an Orange
account receive Orange Care free of charge for the
first 12 months. Small Business customers will receive
a free replacement for their lost, stolen and damaged
phones, sent out within 24 hours of our acceptance of
your claim.

manufacturer's warranty

If you do not have Orange Care you still receive a 12-month
manufacturer's warranty which covers you against phone
faults. Please call 0208 391 0168 for more details.

what if I enter the wrong PIN?

If you enter an incorrect Card PIN or PIN2 three times in a
row, your SIM Card will block. You will need a PUK (personal
unblocking key) to unblock your SIM Card.
Call customer services on 07973 100 150 if you are a pay
monthly customer or 07973 100 450 if you are a pay as you
go customer for details on how to unblock your phone.
Do not attempt to guess the PUK code. If you enter your
PUK code incorrectly 10 times in a row, you will permanently
block your SIM Card and you may have to return your
phone to Orange.
security
ensure that only authorised people can use
your phone
If your phone's SIM Card PIN is activated a four-digit PIN
(Personal Identification Number) will be requested each time
you switch your phone on. This PIN is preset to 1111.
To increase your phone's security you can change the PIN
to a number only you know.
To activate your SIM Card PIN:
1 Press Menu and scroll to Settings and select Security.
2 Select PIN check. The following options are available:
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