You Cannot Use One-Touch Connection (Nfc); The Computer Does Not Recognize This Product - Sony DSC-WX350 Manual

[182] Troubleshooting
The shooting screen for [Ctrl w/ Smartphone] is not
displayed smoothly./The connection between this
product and the smartphone is disconnected.
Data communication between this product and the smartphone may fail due to signal
conditions. Place this product closer to the smartphone.
[183] Troubleshooting

You cannot use One-Touch connection (NFC).

Place the (N mark) on the smartphone and the
together as possible. If there is no response, move the smartphone a few millimeters or
move the smartphone away from this product, wait more than 10 seconds, and then touch
them together again.
[Airplane Mode] is set to [On]. Set [Airplane Mode] to [Off].
Check whether the NFC function is activated on your smartphone. For details, refer to the
instruction manual of the smartphone.
Do not place any metal objects other than a smartphone near the
Do not contact two or more smartphones to this product at the same time.
If another NFC-based application is running on your smartphone, terminate that
application.
[184] Troubleshooting

The computer does not recognize this product.

Set [USB Connection] to [Mass Storage].
Use the micro USB cable (supplied) to connect the devices.
Disconnect the USB cable, and connect it again firmly.
Disconnect all equipment other than this product, the keyboard and the mouse from the
USB terminals of your computer.
Connect this product directly to your computer without passing through a USB hub or
other device.
Troubleshooting
Troubleshooting
Troubleshooting
Wi-Fi
Wi-Fi
(N mark) on the product as close
Computers
(N mark).