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WELCOME Watkins Manufacturing Corporation congratulates you on your decision to enjoy the finest spa available... Welcome to the growing family of Caldera Spa owners. Owner’s Manual This Owner’s Manual will acquaint you with the operation and general maintenance of your new spa. We suggest that you take some time to carefully review all sections.
• Water Terminology ...................54 ELECTRICAL INSTALLATION • General Information .................54 • Electrical Requirements and Precautions (Cantabria) ......21 • Methods for Testing the Spa Water ............55 • The Watkins Spa Water Maintenance Program ........55 • Electrical Requirements and Precautions (Utopia and Paradise) ..22 •...
SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS AVOIDING THE RISk TO CHILDREN Danger: RISK OF CHILD DROWNING. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use a spa unless they are supervised at all times.
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SAFETY INSTRUCTIONS DOn’T: • Use the spa with the equipment compartment door removed. • Place electrical appliances within 1.5m of the spa. • Use an extension cord to connect the spa to its power source. The cord may not be properly grounded and the connection is a shock hazard. An extension cord may cause a voltage drop, which will cause overheating of the jet pump motor and motor damage.
SAFETY INSTRUCTIONS AVOIDING THE RISk OF SkIN BURNS: • To reduce the risk of injury, before entering a spa, the user should measure the water temperature since the tolerance of temperature-regulating devices varies. • Test the water with your hand before entering the spa to be sure it’s comfortable. SAFETY SIGN Each Caldera spa is shipped with a SAFETY SIGN in the owner’s package.
NOTE: A reinforced concrete pad at least four inches thick or structurally sound deck able to PEA GRAVEL CONCRETE PADS support the “dead weight” found in the spa specification chart is required for the Cantabria ® , Elation ®...
NOTE: If your spa delivery requires the use of a crane, you may be required to pay for its services at the completion of the delivery. SPA DIMENSIONS Model Heigth Length Width How is your width and height clearance? BACK YARD Cantabria ® 97 cm 274 cm 231 cm Check all gates Elation ®...
NOTE: all dimensions are approximate; measure your spa before making critical design or pathway decisions. External Sconce Light NOTE: Watkins Manufacturing Corporation requires that the Cantabria be installed on a minimum 10 cm thick reinforced concrete pad or structurally sound deck able to support the “dead weight” found in the spa specification chart.
DIMENSIONS ELATION ® NOTE: all dimensions are approximate; measure your spa before making critical design or pathway decisions. External Sconce Light FRONT VIEW DOOR DOOR DOOR ELECTRICAL CUTOUT (BOTH SIDES) SPA DRAIN AIR VENTS DO NOT BLOCK OVERALL PEDESTAL OVERALL BOTTOM VIEW PEDESTAL ELECTRICAL...
DIMENSIONS GENEVA AND NIAGARA ® ® NOTE: all dimensions are approximate; measure your spa before making critical design or pathway decisions. External Sconce Light FRONT VIEW DOOR DOOR DOOR ELECTRICAL OUTLET (BOTH SIDES) AIR VENTS SPA DRAIN DO NOT BLOCK OVERALL PEDESTAL BOTTOM VIEW...
DIMENSIONS TAHITIAN ® NOTE: all dimensions are approximate; measure your spa before making critical design or pathway decisions. External Sconce Light (Tahitian only) FRONT VIEW 36” (91 cm) 33” (84 cm) DOOR DOOR DOOR ELECTRICAL OUTLET SPA DRAIN AIR VENTS DO NOT BLOCK OVERALL PEDESTAL...
DIMENSIONS SALINA ™ NOTE: all dimensions are approximate; measure your spa before making critical design or pathway decisions. FRONT VIEW DOOR DOOR DOOR ELECTRICAL OUTLET (BOTH SIDES) AIR VENTS SPA DRAIN DO NOT BLOCK OVERALL PEDESTAL BOTTOM VIEW OVERALL PEDESTAL ELECTRICAL OUTLET ELECTRICAL OUTLET AIR VENT...
DIMENSIONS MARTINIQUE ® NOTE: all dimensions are approximate; measure your spa before making critical design or pathway decisions. FRONT VIEW 34” (86 cm) 31” (79 cm) 5.5” (14cm) ELECTRICAL CUTOUT DOOR 5.0” 64.9” (165cm) 1.5” (13cm) (4cm) AIR VENTS ELECTRICAL SPA DRAIN DO NOT BLOCK CUTOUT...
DIMENSIONS kAUAI ® NOTE: all dimensions are approximate; measure your spa before making critical design or pathway decisions. FRONT VIEW 29” (74 cm) 26” (66 cm) 5.5” 5.5” (14cm) DOOR ELECTRICAL CUTOUT ELECTRICAL 51.25” CUTOUT (130cm) SPA DRAIN AIR VENTS AIR VENT AIR VENT DO NOT BLOCK...
AND WIRE FOR ALL CIRCUITS. NOTE: The Utopia Cantabria will require an additional 16 amp breaker in order to operate the heater at the same time as the blower and all three jet pumps. See the wiring diagram on the next page for conversion instructions.
ELECTRICAL INSTALLATION ELATION • Geneva • niaGara • TahiTian ® ® ® ® ™ • SALINA • MARTINIQUE • kAUAI ® ® ELECTRICAL REQUIREMENTS AND PRECAUTIONS ® Your Caldera spa has been carefully designed to give you maximum safety against electrical shock. Connecting the spa to an improperly wired circuit will negate many of the spa’s safety features.
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ELECTRICAL INSTALLATION WIRING DIAGRAMS ELATION • Geneva • niaGara • TahiTian ® ® ® ® • SALINA • MARTINIQUE ® ™ kAUAI ® L, HOT L, HOT 4.0 MM 4.0 MM (10.0 MM ) (10.0 MM ) GFCI BREAKER 220-240VAC 16 AMP (32 AMP) 20 Amp...
® spa, 2 times for Martinque ® spa, 4 times for Cantabria spa and 3 times for all other spa models. • On Cantabria spa only, press "MODE ▲" or "MODE " button on main control panel until JET3 is displayed, then press "ON ▲" to turn jet 3 on. Once the jet system is fully operational (as indicated by strong, non-surging jets), priming of the spa is complete. Turn off spa functions.
Position 2 - The full flow is directed to a second series of jets. UTOPIA SERIES PARADISE SERIES ACQUARELLA ® WATERFALL VALVE The Cantabria ® , Elation ® , Geneva ® , Niagara ® , Tahitian ®...
AIR JETS The air jet system consists of a 1 HP air pump and 14 air jets on the Cantabria or 10 air jets found only on Geneva, Niagara, and Tahitian spas. The air jets deliver air bubbles to provide subtle pulsation for a gentle, soft- tissue massage.
JET MENU CANTABRIA ® JET PUMP 1 - JET SYSTEM 1 JET PUMP 1 - JET SYSTEM 2 Located on back wall: Located in footwell: Located in back right: Located in footwell: • 2 Euro-Directional jets • 10 Euro-Directional jets •...
JET MENU ELATION ® JET PUMP 1 – JET SYSTEM 1 JET PUMP 1 – JET SYSTEM 2 • 1 AdaptaFlo ® jet on right wall • 4 Sole Soothers ® in back center • 2 AdaptaSsage ® jets on left wall Located in EcstaSeat ®...
JET MENU GENEVA ® JET PUMP 1 – JET SYSTEM 2 JET PUMP 1 – JET SYSTEM 1 • 2 AdaptaSsage jets on left wall Located in EcstaSeat – back left: ® ® • 1 AdaptaFlo ® jet on back wall •...
JET MENU NIAGARA ® JET PUMP 1 – JET SYSTEM 2 JET PUMP 1 – JET SYSTEM 1 • 1 AdaptaFlo ® jet on right wall Located in EcstaSeat – back left: ® • 2 VersaSsage ® jets on front left wall •...
JET MENU TAHITIAN ® JET PUMP 1 – JET SYSTEM 1 JET PUMP 1 – JET SYSTEM 2 • 4 Directional Neck jets Located in EcstaSeat ® – back left: • 2 AdaptaSsage ® jet on left wall • 12 Euro Directional jets •...
JET MENU ™ SALINA JET PUMP 1–JET SYSTEM 1 • 2 AdaptaFlo ® jet - on back wall • Waterfall on right wall Located in Ecsta Seat – back left ® • 14 Euro Directional jets JET PUMP 2–JET SYSTEM 2 JET PUMP 2–JET SYSTEM 1 •...
JET MENU MARTINIQUE ® JET PUMP 1–JET SYSTEM 1 Located in Ecsta Seat – back left ® • 8 Euro Directional jets Located in LumbarSsage Seat – back right ® • 4 Euro Directional jets • 2 VersaSsage jets ® Located in Center seat •...
If the set temperature value will not change, check the TEMP LOCK and SPA LOCK features. When either of these features is applied, the temperature control is disabled. JETS BUTTON The JETS button is used for the jet pumps (use MODE button for the third pump on the Cantabria ). Pressing JETS button once will illuminate the jets ®...
OPERATING INSTRUCTIONS LIGHTS BUTTON (Utopia Series Only) The “LIGHTS” button activates the SpaGlo multi-zone lighting system and controls its intensity. Pressing the “LIGHTS” button operates the light as follows: ® • 1st press of the “LIGHTS” button: all lights on. • 2nd press: bartop lights off.
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(CANTABRIA MODEL ONLY) The "JET 3" mode will only be displayed if you own a Cantabria spa. This mode is used to turn the 3rd jet pump On and Off. To activate "JET 3" mode, press the "MODE " or "MODE " button until JET 3 is displayed. Then press the “ON ” button to activate the 3rd jet pump and Jet icon.
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OPERATING INSTRUCTIONS TEMPERATURE LOCk The TEMPERATURE LOCK feature deactivates the temperature control function of the control panel. The jet and the light functions will operate normally. TEMPERATURE LOCK is most often used by people who do not want others to tamper with or change the set temperature of the hot tub water. TEMPERATURE LOCK is a submenu of the TOOLS menu.
AIR JETS BUTTON (Available on Cantabria, Geneva, Niagara and Tahitian spas) The “AIR” button activates the air blower. When the “AIR” button is pressed, the air symbol will illuminate on the main control panel display. The symbol will remain lit until the button is pressed to turn off the air blower, or after fifteen minutes when the blower is automatically shut off by the control system.
OPERATING INSTRUCTIONS MUSIC CONTROL The following applies to spas that have an optional wireless music system installed: When the wireless music system has been installed on the spa, the main control panel can be used to control the music system. The following information demonstrates how to navigate through the music menu by using the spa’s main control panel.
OPERATING INSTRUCTIONS ULTRAMASSEUSE CONTROL PANEL ® CANTABRIA ONLY ® The UltraMasseuse system turns on automatically when jet pump 3 is activated. At this time, all the jets are on, and only the Speed indicator light is on. Pressing the Sequences button begins the jet massage.
ENTERTAINMENT SYSTEMS CANTABRIA (OPTIONAL) & ELATION MUSIC SYSTEM ® ® The Aquatic Melodies Wireless Multi-Source Sound System is optional on the Cantabria and standard on the Elation. The system includes the following: • iCast ® transmitter/receiver • Three pop-up speakers.
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EqUIPMENT COMPARTMENT CONTROLS SIDE SALINA ™ , MARTINIQUE ® , AND kAUAI ® Advent System Control Box ® EnergyPro ® Circulating Pump C. EnergyPro Heater D. Monarch CD Ozone Generator...
Always clean the filter using a filter degreaser to remove mineral and oil build-up. Simply soak the filter in the degreaser (according Cantabria Filter System Utopia & Paradise to the package directions), then place the filter on a clean surface and spray until clean using a garden hose.
MAINTENANCE VERSASSAGE & ORBISSAGE JETS MAINTENANCE ® ® If you notice that the VersaSsage or OrbiSsage jets spin slower than when the spa was new, or the jets are sticking, the cause could be a build-up of deposits inside the jet bearings.
MAINTENANCE PREVENTION OF FREEZING PUMP DRAIN PLUG LOCATION Your spa has been designed and engineered for year-round use in any climate. In some areas, extremely DISCHARGE cold temperatures (below -12°C or 10°F) combined with strong wind, may cause partial freezing of the jet UNION pump, even though the water inside the spa remains at the selected temperature.
MAINTENANCE CARE OF THE SPA PILLOWS The spa pillows will provide years of comfort if treated with care. They have been positioned above the water level to minimize the bleaching effects of chlorinated water and other spa water chemicals. To extend their life, whenever the spa shell is being cleaned, the spa pillows should be removed and cleaned. Body oils can be removed with a mild soap and water solution.
WATER qUALITY AND MAINTENANCE It’s important to have clean water. Water maintenance is one of the least understood, yet most important areas of spa ownership. Your dealer can guide you through the process of achieving and maintaining perfect water in your spa, given your local conditions. Your program will depend on your water’s mineral content, how often you use your spa, and how many people use it.
WATER qUALITY AND MAINTENANCE METHODS FOR TESTING THE SPA WATER Accurate water testing and analysis is an important part of effectively managing your spa water. You must have the ability to test for: • Total Alkalinity (TA) • Calcium Hardness (CH) • pH • Sanitizer Two types of testing methods are recognized and recommended by Watkins Manufacturing Corporation: 1.
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WATER qUALITY AND MAINTENANCE D. If the Total Alkalinity is too high, the pH level will tend to be high and may be difficult to bring down. It can be lowered by using sodium bisulfate(pH/Alkalinity Down). E. Once the TA is balanced, it normally remains stable, although the addition of more water with a high or low alkalinity will raise or lower the TA reading of the water. F.
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WATER qUALITY AND MAINTENANCE THE WATkINS WATER MAINTENANCE QUICk REFERENCE GUIDE Ideal Range (ppm) What Chemicals to Use Steps Min. Max. To Raise To Lower Sodium Hydrogen Carbonate or Sodium Bisulfate 1 Total Alkalinity Sodium Bicarbonate 2 Calcium Hardness Calcium Hardness Increaser Use a mixture of 75% hard water and 25% soft water or use a Stain and...
WATER qUALITY AND MAINTENANCE WATkINS WATER TREATMENT GUIDE At spa startup or refill Follow spa Start-Up and Refill Procedures. Prior to each use Add one (1) tablespoon of Monarch MPS Plus (monopersulfate)* per 950 ® (Test before adding any chemicals; do not add any chemicals if proper or liters.
WATER qUALITY AND MAINTENANCE When giving your water a super chlorination treatment, open the cover at least half way for twenty minutes to allow the chlorine DO NOT USE CHLORINE gas to vent off. The high concentration of chlorine gas which may exist as a result of super chlorination (not daily sanitation) DPD TEST KIT THE SPA UNTIL OR TEST...
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WATER qUALITY AND MAINTENANCE Place the end of the tubing into the vinegar, making certain that the end of the tubing sits at the bottom of the container. Reconnect power to the spa. Run the spa until all 0.5 liter of the vinegar is gone. This should allow an ample flow of vinegar to be run through the injector and clear the blockage. Disconnect power to the spa.
WATER qUALITY AND MAINTENANCE question: How often should the Monarch ® Silver cartridge be replaced? Answer: The cartridge must be replaced every four months. Please refer to the instructions provided with each Monarch silver cartridge. question: Can I use the Monarch silver cartridge with the SPA FROG ®...
WATER qUALITY AND MAINTENANCE SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE PROBLEM PROBABLE CAUSES SOLUTIONS Cloudy Water • Dirty filters • Clean filters • Excessive oils / organic matter • Shock spa with sanitizer • Improper sanitization • Add sanitizer • Suspended particles / organic matter • Adjust pH and/or alkalinity to recommended range • Overused or old water • Run jet pump(s) and clean filters • Drain and refill the spa Water Odor • Excessive organic in water • Shock spa with sanitizer • Improper sanitization • Add sanitizer...
SERVICE MISCELLANEOUS SERVICE INFORMATION The control and high limit thermostats are equipped with electronic sensors that are connected to the spa’s plumbing. Never cut, or kink the wires that connect the sensors to the thermostats within the control box. The jet pump is equipped with a thermal overload cutoff switch that is designed to protect the pump from overheating. If the pump shuts itself off in an older spa, it could indicate failure of the pump motor bearings.
SPA TROUBLESHOOTING FOR UTOPIA AND PARADISE SERIES If your spa doesn’t seem to be working the way you believe it should, please review the “start-up” and “operation” instructions in this manual. If this doesn’t help you correct the problem, follow the appropriate instructions below. If the problem still is not resolved, call your Caldera dealer.