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9.
Troubleshoot using the status LED
The multi colour status LED provides information on the condition of the controller and the lamp. Consult table 1 and 2 to
interpret the status LED. LED signals are represented by colored dots.
- All operating modes include GREEN;
- All warning codes include RED;
- All history codes (except the ignition code) include ORANGE;
- WARNINGS and history codes overrule operating mode display.
9.1.
Status indications
Status LED message
Table 1
9.2.
Error or warning indications
Status LED message Status fixture
Table 2
Status fixture
Description
The fixture is not connected to the
No power / off
mains or the power is off
Ballast stand-by
Fixture is connected to the mains and
(on EXT)
to a controller. Output of ballast is off
Ballast on
Fixture is connected to the mains and
(on EXT)
to a controller. Output of ballast is on
Ballast on (Manual
Fixture is connected to the mains and
dim)
set to manual output
Fixture is igniting
Fixture is trying to restart the lamp
the lamp
Description
Too low voltage
Input voltage is too low Check mains voltage
Too low voltage
occured in past
Too high voltage
Input voltage is too high
Too high voltage
occured in past
Electronics
Too high
temperature is too high
temperature
(max. 115 °Celsius/
239 °Fahrenheit)
Too high
temperature
occured in past
Fixture is connected
to the mains and set
No signal from
to EXT but there is no
controller (on EXT)
signal on the control
input.
Action/Solution
Check power
No action required. When lamp doesn't
start: Lamp too hot, defect or not
properly connected (remote). Disconnect,
check power cord and connections
Action/Solution
See above, reset
Check input voltage, check wiring and connection,
check neutral in 3 phase systems
See above, reset
Disconnect from mains. Check installation, clean
ballast, check environment temperature
(max 35 °Celsius/ 95 °Fahrenheit). Make sure fixture
is not heated by HPS lamp light. Wait untill the lamp is
cooled down, then reconnect to mains
See above, reset
If a controller is connected, search for loose
connections, defect contacts or short-circuits.
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