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Applications
The WRG1830 Wireless Router Gateway (WRG) is a component of the ZFR183x Pro Series Wireless
Field Bus System. The WRG1830 provides BACnet IP connectivity to compatible Johnson Controls
Field Controllers, VAV Controllers, Thermostats, and Sensors over a wireless mesh network.
The WRG1830 has an intuitive, browser-based interface to access network configuration data,
wireless network diagnostics, equipment commissioning tools, and advanced features such as
controller fault detection, alarms, and point configuration.
The optional USB Wi-Fi dongle provides a wireless access point connection to a browser-based user
interface on most mobile devices. You can also access the user interface over an existing Ethernet
network on site.
North American emissions compliance
United States
This equipment has been tested and found to comply with the limits for a Class A digital device
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when this equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area may cause harmful interference, in which case the
users will be required to correct the interference at their own expense.
Canada
This Class (A) digital apparatus meets all the requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numérique de la Classe (A) respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
Installation
Important: The WRG1830 works together with a ZFR1831 Router to become the network's or
PANs wireless cordinator. Mount the ZFR1831 router outside of any metal enclosure and away
from metal obstructions to achieve the best performance. If possible, mount the ZFR1831 as
close to the middle of the wireless mesh network as possible. The ZFR1831 can be mounted up
to 100 feet away from the WRG1830 and wired using common 4 conductor cable or by the RJ12
port. Refer to ZFR1831 Pro Series Wireless Router Installation Guide (Part No. 24-11461-00004) for
more information on mounting and configuring the ZFR1831.
Parts included in the JC-WRGKIT-0
WRG1830 Wireless Gateway
USB Wi-Fi adapter
Wireless Router Gateway Quick Start Guide WRG1830 (Part No. 24-11460-00026)
Part No. 24-11460-00018 Rev A
2021-01-11
Wireless Router Gateway Installation Guide
*241146000018A*
(barcode for factory use only)
®

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Table of Contents
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Summary of Contents for Johnson Controls WRG1830

  • Page 1 The ZFR1831 can be mounted up to 100 feet away from the WRG1830 and wired using common 4 conductor cable or by the RJ12 port. Refer to ZFR1831 Pro Series Wireless Router Installation Guide (Part No. 24-11461-00004) for more information on mounting and configuring the ZFR1831.
  • Page 2: Special Tools Required

    • Special tools required To configure the WRG1830, you require a mobile device, such as a tablet or smart phone, or a desktop or laptop with Wi-Fi or an Ethernet connection. You also require a compatible browser application on the mobile device or laptop. See Technical specifications for more information.
  • Page 3: Din Rail Mounting

    On the back of the WRG1830, extend the bottom two mounting clips. Place the WRG1830 on the DIN rail, so that the DIN rail channel hooks,A, at the bottom of the baseplate channel catch the lower part of the DIN rail, see Figure 2.
  • Page 4: Wiring Guidelines

    Figure 2: Din Rail mounting detail To remove the WRG1830 from the DIN rail, extend the bottom mounting clips to the extended position and carefully lift the WRG1830 off the DIN rail. Wiring Wiring guidelines Follow these guidelines when you wire the WRG1830: •...
  • Page 5 Important: Connect and disconnect the line side of the 24VAC/DC power supply to apply and remove power. Applying or removing power at the connector can damage the unit. Connect a 24 VAC power supply with a 75 VA, Class II transformer directly to the WRG1830 24 V~ connector.
  • Page 6: Ethernet Port

    The Ethernet port on the WRG1830 is an 8-pin RJ45 jack. The maximum allowable cable length is 100 m (328 ft). From a PC browser, you can configure the WRG1830 and monitor the devices on the ZFR network over the Ethernet connection.
  • Page 7: Operation

    PAN. To interact with a device on the network to see its setpoints, alarms, and other parameters, use a web-enabled device that is connected to the WRG1830 Wi-Fi or Ethernet network to select the device.
  • Page 8: Status Indication Leds

    Reset button operation and descriptions Use the following two reset functions on the WRG1830 if you lose your password or if you want to restore the unit to factory defaults: • Reset Network Settings • Reset to Factory Defaults Use the reset instructions in...
  • Page 9 Figure 6: LED map Table 1: WRG LED designations and operation LED name Description HEARTBEAT Off - No 24VAC On blue - power FAULT Off - OK Blinking - starting up - Factory reset in progress On - fault detected ETHERNET Off - Ethernet cable not connected Blinking - Ethernet active On - Ethernet cable connected, no activity...
  • Page 10: Repair Information

    Repair information If the Wireless Router Gateway fails to operate within its specifications, replace the unit. For a replacement Wireless Router Gateway, contact the nearest Johnson Controls representative. Do not open the WRG housing. The WRG has no user-serviceable parts inside.
  • Page 11: Troubleshooting

    Error Saving SSL Settings message. This correctly prevents the bad key or certificate from being used, but it does not inform you about the source of the problem. Solution Reinstall the SSL key or certificate as described in the applicable WRG1830/ZFR183x Pro Series Technical Bulletin. Accessories...
  • Page 12: Appendix A: Reset Network Settings

    WARNING: There are two access holes on the front of the WRG1830, if you press the wrong button you can permanently disable the WRG1830. The reset button is the button on the right...
  • Page 13: Appendix B: Reset To Factory Defaults

    About this task: The Reset to Factory Defaults function resets all device settings including user profiles. The function also resets your SSL certificate to the Johnson Controls self-signed certificate that is included in the device. This function is for administrators who want to clear all user profiles from a device.
  • Page 14: Contact Information

    Contact information Contact your local branch office: www.johnsoncontrols.com/locations Contact Johnson Controls: www.johnsoncontrols.com/contact-us © 2021 Johnson Controls. All rights reserved. All specifications and other information shown were current as of document revision and are subject to change without notice. www.johnsoncontrols.com...

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