Warranty - Shark Genius S5002Q Owner's Manual

ONE (1) YEAR LIMITED WARRANTY
SharkNinja Operating LLC warrants this product to be free from defects in material and workmanship for a period
of one (1) year from the date of the original purchase, when utilized for normal household use, subject to the following
conditions, exclusions, and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period,
return the complete appliance and accessories, freight prepaid. For assistance with warranty service options or
customer support, please call Customer Service at 1-800-798-7398 or visit sharkclean.com.
If the appliance is found to be defective in material or workmanship, SharkNinja Operating LLC will repair or replace
it free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight.*
The liability of SharkNinja Operating LLC is limited solely to the cost of the repair or replacement of the unit at our
option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with
or used for commercial purposes. This limited warranty
does not cover damage caused by misuse, abuse, negligent handling, or damage due to faulty packaging or
mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from
shipping or from repairs, service, or alterations to the product or any of its parts that have been performed by a repair
person not authorized by SharkNinja Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional
warranties. The responsibility of SharkNinja Operating LLC warranty, if any, is limited to the specific obligations
expressly assumed by it under the terms of the limited warranty. In no event is SharkNinja Operating LLC liable for
incidental or consequential damages of any nature whatsoever. Some states/provinces do not permit the exclusion or
limitation of incidental or consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date
and to attach tag to item before packing with your name, complete address, and phone number with a
note giving purchase information, model number, and what you believe is the problem with the item. We
recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the
outside of your package "ATTENTION CUSTOMER SERVICE".
Product Registration
Please visit registeryourshark.com or call 1-800-798-7398 to register your new Shark product within ten (10) days
®
of purchase. You will be asked to provide the store name, date of purchase, and model number, along with your name and
address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering, you
acknowledge you have read and understood the instructions and the accompanying warnings set forth in this owner's guide.
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