Warranty Policy For Philips Professional Display Solutions - Philips 4000 Series User Manual

Professional
Display Solutions
Warranty

Warranty policy for Philips Professional Display Solutions

Thank you for purchasing this Philips product. Philips products are designed and manufactured with high standards and deliver high quality
performance, ease of use and ease of installation. If you encounter any difficulties while using your product, we recommend that you first consult
the user manual or the information in the support section of the website, where (depending on the product type) you may find a downloadable
user manual, frequently asked questions, instruction videos or a support forum.
LIMITED WARRANTY
In the unlikely event the product requires service, we will arrange for your Philips product to be serviced free-of-charge within the warranty period,
provided that the product was used in accordance with the user manual (e.g. in the intended environment).
For these product categories, a partner company of Philips is the warrantor of the product. Please check the documentation supplied with your
product.
WHO IS COVERED?
Your Warranty coverage begins from the first date of purchase of the product. You need to provide proof of purchase to receive warranty service.
A valid sales receipt or other valid document showing that you purchased the product is considered proof of purchase.
WHAT IS COVERED?
If any defect due to faulty materials and/or workmanship occurs within the warranty period, we will make arrangements for a free of charge
service. Where a repair is not possible or not commercially viable, we may replace the product with a new or equivalent refurbished product with
similar functionality. Replacement will be offered at our discretion and the warranty will continue from the date of original purchase of the first
date of purchase of the product. Please note that all parts, including repaired and replaced parts, are covered only for the duration of the original
warranty period.
WHAT IS EXCLUDED? Your warranty does not cover:
• Consequential damages (including but not limited to loss of data or loss of income), nor compensation for activities done by yourself, such
as regular maintenance, installing firmware updates or saving or restoring data (Some states do not allow the exclusion of incidental or
consequential damages, so the above exclusion may not apply to you. This includes, but is not limited to, prerecorded material, whether
copyrighted or not copyrighted.)
• Labor charges for installation or setup of the product, adjustment of customer controls on the product, and installation or repair of various
types of external devices (e.g., WiFi, antenna, USB dongles, OPS type devices) and other systems outside of the product.
• Reception problems caused by signal conditions or cable or antenna systems outside the unit.
• A product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed,
manufactured, approved and/or authorized, or repair of products damaged by these modifications.
• If the model or production number on the product has been altered, deleted, removed or made illegible.