Table of Contents
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Coffee Machine
Service
TYPE
12NC
HD8841/01
882884101010
HD8841/09
882884109300
HD8841/11
882884111010
HD8842/09
882884209870
HD8844/01
882884401010
HD8844/09
882884409300
HD8847/01
882884701010
HD8847/06
882884706660
HD8847/09
882884709300
HD8847/11
882884711010
HD8847/15
882884715470
HD8847/17
882884717710
HD8847/19
882884719300
HD8848/09
882884809870
From Rev.
To Rev.
Rev.05
Rev00
All parts of this document are the property of Philips.
All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Philips
CMF
DESCRIPTION
PHI 4000 CMF BK 230 WE
PHI 4000 CMF BK 230 CEE
PHI 4000 CMF AN 230 WE
PHI 4000 CMF BK 230 RU
PHI 4000 AMF BK 230 WE
PHI 4000 AMF BK 230 CEE
PHI 4000 OTC BK 230 WE
PHI 4000 OTC BK 120 TW
PHI 4000 OTC BK 230 CEE
PHI 4000 OTC AN 230 WE
PHI 4000 OTC AN 220 KR
PHI 4000 OTC AN 220 CN
PHI 4000 OTC AN 230 CEE
PHI 4000 OTC BK 230 RU
Service Manual
HISTORY OF CHANGES TO THE SERVICE MANUAL
Chapter
Subject to modification
AMF
TYPE
EP4010/00
EP4010/00
EP4010/00
EP4010/10
EP4050/10
EP4050/10
EP4050/10
EP4051/10
EP4051/10
Inserted
PHILIPS 4000
12NC
882860700010
PHI 4000 CMF BK 230 WE
882860700220
PHI 4000 CMF BK 230 DE
882860700300
PHI 4000 CMF BK 230 CEE
882860710010
PHI 4000 CMF SL 230 WE
882860910010
PHI 4000 OTC SL 230 WE
882860910220
PHI 4000 OTC SL 230 DE
882860910300
PHI 4000 OTC SL 230 CEE
882861410010
PHI 4000 OTC SL 230 WE
882861410220
PHI 4000 OTC SL 230 DE
Rev. 00 May 2017
Modified
- Service Manual relative only for Philips 4000;
- New layout.
EN 421940000041
2017-JANUARY-XX
OTC
DESCRIPTION
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Table of Contents
Related Manuals for Philips 4000
Summary of Contents for Philips 4000
- Page 1 - New layout. All parts of this document are the property of Philips. All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or collected, except where express authorisation has been provided in writing or through a contractual agreement.
-
Page 2: Table Of Contents
Specification for the measurement of the Milk products 7.5. Carafe connection and hot/Steam water dispenser temperature. (Philips 4000 OTC) 2.3. Machine parameters and performance 7.6. Hot water dispenser (Philips 4000 AMF-CMF) Operating logic 7.7. Central plate 3.1. Single microswitch gear motor 7.8. Pin boiler 3.2. - Page 3 PHILIPS 4000 CHAPTER 1 INTRODUCTION...
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Page 4: Introduction
PHILIPS 4000 01 INTRODUCTION 1.1. General Information General Information Description Value Housing material Thermoplastic material Size (w x h x d) 215mm x 330mm x 429 mm Weight 6.7 kg for CMF-AMF 7.5 Kg for OTC (data may vary depending on the model) -
Page 5: Consumer Replaceable Parts (Crp) List
PHILIPS 4000 01 INTRODUCTION Water circuit filling time: Approx. 15 sec Max. on first filling cycle Heating time: Approx. 45 sec. Grinding time: Approx. 8-10 sec. 1.3. Consumer Replaceable Parts (CRP) List Consumer Replaceable Parts are parts which we encourage consumers to replace themselves (as required);... - Page 6 Transparent HD8847-HD8848 - EP4050 - CP0154/01 421944032881 PHILIPS 4000 01 INTRODUCTION caraffe EP4051 HD8847-HD8848 - EP4050 - CP0155/01 421941307041 Top cover carafe EP4051 HD8847-HD8848 - EP4050 - CP0156/01 421944007561 Lid of milk carafe EP4051 HD8847-HD8848 - EP4050 - CP0157/01 996530067584...
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Page 7: Specific Tools And Equipment
PHILIPS 4000 01 INTRODUCTION 1.4. Specific tools and equipment As well as the standard equipment, the following is required: 12NC Description Notes Screwdriver Pliers for Oetiker clamps CC -A - Vdc tester Digital thermometer Scale limit > 150°C 996530009845 Serkit... -
Page 8: Water Circuit Diagram
PHILIPS 4000 01 INTRODUCTION 1.7. Water circuit diagram Water Flowmeter Two-way solenoid valve Two-way solenoid valve Flowmeter Image 1 Hot water /steam From this point circuit in pressure From this point circuit High temperaure Steam and hot water Steam pipe... -
Page 9: Electrical Diagram
PHILIPS 4000 01 INTRODUCTION 1.8. Electrical diagram... -
Page 10: Service Policy Grid As Used For Coffee Machine
PHILIPS 4000 01 INTRODUCTION 1.9. Service POLICY grid as used for coffee machine For IN WARRANTY repairs is raccomanded to use when and where possible the single components, available in the exploded views of the coffee machines or of the specific components. If you find the information “SEE THE EXPLODED VIEW E.. -
Page 11: Error Codes
PHILIPS 4000 01 INTRODUCTION Display HD MODELS Espresso brew Classic coffee button brew button Long espresso “Aroma” Pre-ground brew button coffee button ON/OFF button Cappuccino brew button MENU button (OTC) Frothed Milk button (AMF) Hot water/steam button (CMF) EP MODELS (EP4010) -
Page 12: Internal Machine Parts
PHILIPS 4000 01 INTRODUCTION The Espresso/Coffee lever was damaged or disconnected * Position of the Brew Unit Home Position Work Position Brew Unit 1.11. Internal machine parts Coffee grinder motor Coffee grinder Boiler PW/CPU P.C.B. Pump Boiler pin Turbine Valve... -
Page 13: Technical Specifications
PHILIPS 4000 CHAPTER 2 TECHNICAL SPECIFICATIONS... -
Page 14: Specification For The Measurement Of The Coffee Products
PHILIPS 4000 02 TECHNICAL SPECIFICATIONS 2.1. Specification for the measurement of the coffee products temperature. The below procedure is also contained in the Symptom Cure 97832. The temperature is influenced by the flow from the dispenser and stratification of temperatures in the glass. -
Page 15: Specification For The Measurement Of The Milk Products
PHILIPS 4000 02 TECHNICAL SPECIFICATIONS 2.2. Specification for the measurement of the Milk products temperature. Milk evaluation To carry out the test, a partially skimmed UHT milk with a percentage of grease between 1.5-1.8% at a refrige- rator temperature Trefr. (between 4 to 10°C) must be used. - Page 16 PHILIPS 4000 02 TECHNICAL SPECIFICATIONS How to measure the milk cream. The temperature (Trefr or Tamb) of the milk doesn’t affect as much the test result on measuring the milk cream; by convection is assumed to always use milk at refrigerator temperature Trefr..
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Page 17: Machine Parameters And Performance
PHILIPS 4000 02 TECHNICAL SPECIFICATIONS 2.3. Machine parameters and performance PRODUCT QUAN- Default quantity User Programm. by TITY (Grams) programmable Production / Service 40 +/- 10gr Espresso 120 +/- 10% Espresso lungo Min.145 Max.190 Classic coffee Continues until the water supply has been exhausted (capacitive sensor) -
Page 18: Operating Logic
PHILIPS 4000 CHAPTER 3 OPERATING LOGIC... -
Page 19: Single Microswitch Gear Motor
PHILIPS 4000 03 OPERATING LOGIC 3.1. Single microswitch gear motor Switching on When the machine is switched on, the gear motor repositions itself as follows: - It acts on microswitch 1 - The gear motor changes its rotation direction and moves upwards again by approx. 1-2 mm. -
Page 20: Coffee Grinder 230V
PHILIPS 4000 03 OPERATING LOGIC 3.3. Coffee grinder 230V The coffee grinder is driven by a direct current motor (1) using a worm screw helicoidal wheel transmission (2). The worm screw (2) drives a plastic gear wheel (3), which turns the lower grinder (4) and the increment pin (5) 3.4.1 Autodose system description 230V... -
Page 21: Coffee Lack Detection And Coffee Grinder Blocked
PHILIPS 4000 03 OPERATING LOGIC 3.4.2. Coffee lack detection and coffee grinder blocked When the coffee grinder is working, the software monitors the current consumption. If the current value is very low, the machine concludes that coffee is missing; if the current value is very high, the machine concludes that the coffee grinder is blocked;... -
Page 22: Dose Self-Learning (Sas)
PHILIPS 4000 03 OPERATING LOGIC 3.6.2. Dose self-learning (SAS) The aim of this function is to automatically regulate the average dose of ground coffee (SELF-LEARNING); this takes place with an algorithm based on the following values and setting by the user: 1. -
Page 23: Coffee Cycle
PHILIPS 4000 03 OPERATING LOGIC 3.7. Coffee cycle Main switch ON START STOP Time Coffee grinder Time (Dosage) Heating approx. 45 sec. Pump Pump operation (flow meter pulses) in accordance with the amount of product selected. Brewing unit gear motor... -
Page 24: Milk Carafe (Otc Version)
MINUTO 04 OPERATING LOGIC PHILIPS 4000 03 OPERATING LOGIC 4.4. Milk Carafe 3.8. Milk Carafe (OTC version) 1) Steam inlet 1) Steam input 2) Cappuccinatore 2)Bring the cappuccino maker into dispensing 3) Milk tank position 3) Milk tank The milk is heated by the... -
Page 25: Water Filter Hd Models
PHILIPS 4000 03 OPERATING LOGIC 3.10. Water filter HD models Function: • Reduced limescale deposits which take longer to form. • Improved water quality. • Improved taste due to the ideal water hardness. Life span / descaling performance: • - 10 ° dH •... -
Page 26: Aquaclean Water Filter Ep Models
PHILIPS 4000 03 OPERATING LOGIC Descaling cycle frequency with brita filter (HD models) Hardness Water hardness Without water filter With water filter Soft (up to 7°dH) 240 litres (480,000 pulses) 480 litres (960,000 pulses) Medium (7° - 14°dH) 120 litres (240,000 pulses) 240 litres (480,000 pulses) Hard (15°... -
Page 27: Diagnostic Mode
PHILIPS 4000 CHAPTER 4 DIAGNOSTIC MODE... -
Page 28: Test Mode
4.1. Test Mode. Introduction This document describes the Test Mode of the Philips 4000 (CMF,AMF & OTC) Coffee Machine. This appli- cation is used to read out usage parameters and perform diagnostics test to identify the rootcause of the issue. - Page 29 PHILIPS 4000 04 DIAGNOSTIC MODE Page 1 (KEYBOARD): this test directs the correct operation of the keyboard. Start condition Press buttons from 1 to 7 Only when a button is pressed a O appears on the relative position of button pressed.
- Page 30 PHILIPS 4000 04 DIAGNOSTIC MODE Insert a full Water Tank The indication H20 changes from “N” to “Y”. Note: the switching from “N” to “Y” requires about 1-2 seconds. ERROR: If the indication TANK-H2O doesn’t change, check the water sensor...
- Page 31 PHILIPS 4000 04 DIAGNOSTIC MODE When the BU reaches the work position the indication WORK changes from “N” to “Y”, the number of the current is less than 200mA (without BU) or 300mA (with BU). ERROR: The indication WORK doesn’t change and remain “N”, the display backlight changes from green (HD Models) or white (EP Models) to red;...
- Page 32 PHILIPS 4000 04 DIAGNOSTIC MODE The machine passes to the Page 4 (EV - PUMP) Page 4 (EV - PUMP): This test directs the correct operation of the electro valve and pump: Start condition Press the Z1 button to open the Electro Valve IMPORTANT NOTE: If the DREGDRAWER is not inserted or the DOOR is not closed the EV test cannot be performed.
- Page 33 PHILIPS 4000 04 DIAGNOSTIC MODE Page 5 (Heater , Grinder): This test directs the correct operation of the Boiler and the Grinder: Start condition Press the Z4 button to switch on the grinder. The grinder rotates and in the indication GRINDER the number increasing up to 5000 (5seconds test).
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Page 34: Steamout
PHILIPS 4000 04 DIAGNOSTIC MODE If temperature is over 100°C, the backlight change from GREEN to YELLOW (HD Models) or WHITE to RED (EP Models). This is a ALERT message to avoid heating the boiler over dangerous temperature. ERROR: the absorbed current is KO or the temperature does not increase;... - Page 35 PHILIPS 4000 04 DIAGNOSTIC MODE The machine starts the Steam Out and the display change the backlight (yellow for HD Models or White for EP Models) and appears the indication “ON”. While the Steam Out runs the Electro valve is opened and water comes out the Water/ Steam pipe.
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Page 36: Saeco Service Center
PHILIPS 4000 CHAPTER 5 SAECO SERVICE CENTER... -
Page 37: Saeco Service Center - Quick Start Guide
PHILIPS 4000 05 SAECO SERVICE CENTER 5.1. Saeco Service Center - Quick Start Guide The Saeco Service Center (SSC) is a Service tool developed to upload the SW on the machine and run the di- agnostic mode. It can be downloaded from the following link: http://logsave.logtronics.com/SSC2/publish.htm... -
Page 38: Machine Repair Flow
PHILIPS 4000 CHAPTER 6 MACHINE REPAIR FLOW... -
Page 39: Repair Flow
Repair Flow PHILIPS 4000 06 MACHINE REPAIR FLOW 6.1. Repair Flow Proces stap Saeco no. Action Intake 1 Visual inspection (transport damage) take care for pictures Check Type/serialnumber 2 Log all available accessory Diagnosis ... - Page 40 Grinder Is the grinder noise normal Steam Steam Does the steam work Hot Water Does the hot water work PHILIPS 4000 06 MACHINE REPAIR FLOW Milk (if applicable) Cappuchino Does the cappuccinatore produce good froth Leakage Leakage 14 Did the product leak during the testing 15 Draining the circuit (in winter) ...
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Page 41: Disassembly
PHILIPS 4000 CHAPTER 7 DISASSEMBLY... -
Page 42: Outer Shell
PHILIPS 4000 07 DISASSEMBLY 7.1. Outer Shell Change the fin for the AquaClean filter For EP Models For HD Models Remove the water tank, coffee con- tainer cover, drip tray, dreg drawer, brewing unit. Coffee dispenser Remove the dispenser cover leveraging the... -
Page 43: Coffee Grinder
PHILIPS 4000 07 DISASSEMBLY For HD Models UP TO S/N.TW901645704031 see SDA_112764. For HD models from S/N.TW901645704032 and EP models the position of water level sensor has been moved to avoid its oxidation (not inserted the rub- ber cover). remove the electrical connections. -
Page 44: Coffee Grinder Adjustment
PHILIPS 4000 07 DISASSEMBLY Turn the grinder blades clockwise out of the support. The bayonet connections can be accessed from the rear. For a standard adjustment, both markings must be aligned. 7.4. Coffee grinder adjustment For HD Models UP TO S/N.TW901645704031 the grinding For HD Models from S/N.TW901645704032... -
Page 45: Carafe Connection And Hot/Steam Water Dispenser
PHILIPS 4000 07 DISASSEMBLY 7.5. Carafe connection and hot/steam water dispenser (Philips 4000 OTC) Slide out the fork as Loosen screws When reassembling the assembly to be careful to illustrated holding carafe correctly position the spring. connection 7.6. Hot water dispenser (Philips 4000 AMF-CMF) -
Page 46: Gear Motor
PHILIPS 4000 07 DISASSEMBLY 7.9. Gear motor Loosen the screws as illustrated and remove the gear motor cover. The following are located inside the compartment protected by the casing: - Electric motor (A) with gears (B) and (C) for transmission and timing of the dispenser. -
Page 47: Flow-Meter
PHILIPS 4000 07 DISASSEMBLY 7.11. Flow-meter Lift the flow meter out of the casing assembly and remove the electrical and water circuit connections. 7.12. Boiler 1. Unscrew the screw shown at unthread the support boiler 2. Unscrew the screw shown and remove the electrical and water circuit connections. -
Page 48: Fitting And Removing Oetiker Clamps
PHILIPS 4000 07 DISASSEMBLY For HD models move the jumper, on the KYB interface, depending on the machine: CMF-AMF-OTC. For EP models the position of the jumper is irrelevant. 7.16. Fitting and removing Oetiker clamps 1) Boiler connection. 2) Other connections.