Gecko SSPA-1 Service Manual
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Gecko SSPA-1 Service Manual

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SSPA-1 & SSPA-MP SPA PACKS
SERVICE MANUAL
•
by Gecko Electronics Inc.
•
Visual step-by-step guide to easily
identify & correct technical problems!
GECKO

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Summary of Contents for Gecko SSPA-1

  • Page 1 SSPA-1 & SSPA-MP SPA PACKS SERVICE MANUAL • by Gecko Electronics Inc. • Visual step-by-step guide to easily identify & correct technical problems! GECKO...

  • Page 2: Table Of Contents

    Table of Contents Topics covered in this manual are as follows: Power & Ground Check Electrical Wiring GFCI Programming Jumper Positions Error Conditions 3 Flashing Dots Appearing On Keypad Display 3 Flashing Dots & LED Displayed Display Is Flashing Wrong Temperature Appearing On Keypad Display Troubleshooting Nothing Seems to Work! Spa Does Not Heat!
  • Page 3 In an attempt to make this manual as useful as possible, it has been presented in two formats. Problem-solving solutions are described with Troubleshooting Flow Charts and also with Step-by-Step Procedures. The two formats together should provide an overall complete explanation, with flow charts providing an overview of specific problems, and step-by-step procedures giving more detailed information.
  • Page 4 Fuses Pressure Switch Regulation sensor Top side control (keypad) SSPA complete pack Gecko Electronic Inc. sells Professionnal Repair Kits that include everything needed for SSPA power spa pack servicing. For more information, go to the last page of this manual.
  • Page 5 SSPA Spa Pack Service Manual...
  • Page 6 Keypads SSPA single- and dual-pump systems are available with a selection of keypads. All the procedures and instructions described in the next pages are applicable to SSPA systems equipped with one of the following keypads. Please note that the TSC-9 model is used througout this manual to illustrate specific actions. SSPA-MP (only) TSC-35 Keypad (7"...

  • Page 7: Electrical Wiring

    Electrical Wiring Correct wiring of the electrical service box, GFCI box and pack terminal bloc is essential. 1 • Carry out a visual inspection to check for signs of miswiring. Refer to supplied wiring diagrams. Call an electrician if necessary. For 240 VAC systems: Electrical Box GFCI...

  • Page 8: Gfci

    GFCI Flow Chart If GFCI trips, follow this Troubleshooting Flow Chart to identify the problem: Is GFCI properly connected? Verify Wiring Diagram Is Spa Pack and reconnect it. a 120 VAC system? Is Jumper #1 in LC position? (see page 10) Change Jumper #1 position.
  • Page 9 GFCI Trips! If all connections are made, but nothing seems to be working, you probably have a power supply problem. Carry out the following tests to identify and correct the problem: Note that for new installations, GFCI trippings due to miswiring are common. If breaker is wired properly, GFCI trippings may occur when total amount of current drawn by spa exceeds breaker rating.
  • Page 10 GFCI Trips! If GFCI continues to trip even after having replaced the transformer, carry out the following tests to correct the problem: 1 • If GFCI is properly connected, but 3 • If problem is not solved yet, still tripping, (or Jumper #1 is set in disconnect incoming power LC mode for 120 VAC systems), lines.

  • Page 11: Jumper Positions

    Jumper Positions Certain SSPA spa pack parameters can be modified by changing the position of jumpers on the board. To access jumpers, first remove SSPA power box cover. In some cases, jumper functions may differ from the following. Please check wiring diagram on power pack box cover to verify specific functions for your pack.
  • Page 12 Flashing Dots Flow Chart If 3 flashing dots appear on keypad display, follow Troubleshooting Flow Chart below to identify the problem: 3 flashing dots appear on the display! Remove pack cover. Is board LED on? Follow Make sure jumper is flashing dots set properly for &...
  • Page 13 Flashing Dots Displayed Three flashing dots error condition indicates a pressure switch problem. There must be enough water in the spa for normal operations. System may detect error condition if spa filter is dirty or if something restricts flow of water in piping. The heater will automatically shut down when error condition occurs.
  • Page 14 Flashing Dots Displayed 6 • Ensure adequate water flow in the heater and short two pressure switch terminals with jumper cable. 7 • If the three dots disappear, first make sure there is no blockage of water or air lock and check water valve.
  • Page 15 Flashing Dots Displayed Power may remain On while the following steps are carried out. 10 • If you have continuity on pressure 11 • If error condition persists, remove switch, follow these steps: plastic cover and replace pressure switch cable. Disconnect pressure switch cable for 5 seconds and reconnect it.
  • Page 16 Flashing dots and LED Flow Chart If error condition occurs (potential Hi-Limit sensor or temperature probe problem), follow Troubleshooting Flow Chart below to identify the problem: Turn breaker off then on again to reset the system. If Hi-Limit condition no longer persists, check for blockage of water in the piping.

  • Page 17: Flashing Dots & Led Displayed

    Flashing Dots & LED Displayed The three flashing dots and LED error condition is related to the Hi-Limit sensor or temperature probe. Turn breaker off then on again to reset the system. If 3 flashing dots and LED disappear, wait until they are displayed again on keypad. Power may remain On.
  • Page 18 Flashing Dots & LED Displayed If keypad display isn't showing correct temperature, carry out the following tests: 1 • Verify if temperature probe is in contact with water and if cold air from the back could be affecting readings. Use foam to isolate probe from cold air if that is the problem.
  • Page 19 SSPA Spa Pack Service Manual...
  • Page 20 Display Flashing Flow Chart On certain packs, if system detects temperature at 112°F or higher, the display will start flashing. Follow Troubleshooting Flow Chart below to identify the problem: Press any key. A power failure Has display has occurred. stopped flashing? System works fine.

  • Page 21: Display Is Flashing

    Display Is Flashing If digital thermometer water temperature reading is 112°F or higher and keypad display indicates correct temperature, carry out the following tests: If display stops flashing after pressing a key, this means that a power failure has occurred. System works fine.
  • Page 22 Display Is Flashing If digital thermometer water temperature reading is 112°F or higher and keypad display isn't showing correct temperature, carry out the following tests: 1 • Verify if temperature probe is in contact with water and if cold air from the back could be affecting readings.
  • Page 23 SSPA Spa Pack Service Manual...
  • Page 24 Wrong Temperature Flow Chart On certain packs, if system detects that temperature is not within normal limits, wrong temperature will be displayed. Follow Troubleshooting Flow Chart below to identify the problem: Check if regulation probe is properly connected. Unplug probe connector and clean pins on the board (even a small coating of film may cause a bad...
  • Page 25 Wrong Temperature Displayed Wrong temperature on keypad display indicates a problem with regulation sensor. The system is constantly verifying if temperature probe reading is within normal limits. Note that water temperature must be over 35°F in order to carry out the following steps. Power can remain On.

  • Page 26: Flo

    FLO Flow Chart If FLO error condition occurs (problem with the pressure switch: pump is on but no water pressure detected), follow Troubleshooting Flow Chart below to identify the problem: Make sure circulation pump parameter is set correctly (depending on your system configuration). There must be adequate water in spa for normal use.
  • Page 27 FLO Error Condition An FLO error condition indicates a pressure switch problem. If system does not detect any pressure when pump is manually or automatically turned on, an FLO error condition will occur. There must be enough water in the spa for normal operations. FLO error condition may occur if spa filter is dirty or if something restricts flow of water in piping.
  • Page 28 FLO Error Condition 4 • If problem has not been solved, lower Set Point at 60° by pressing on Down arrow key and turning pump off; then short two pres- sure switch terminals with jumper cable. 5 • An FLC error condition should occur.
  • Page 29 SSPA Spa Pack Service Manual...

  • Page 30: Flc

    FLC Flow Chart If FLC error condition occurs, follow Troubleshooting Flow Chart below to identify problem (usually pressure switch problem - pump is off but water pressure is detected): Disconnect pressure switch cable on pressure switch. Does FLO error condition occur when pump is on? Adjust Replace...
  • Page 31 FLC Error Condition An FLC error condition indicates a pressure switch problem. If system detects any pressure when pump is off, an FLC error condition will occur. Power may remain On when the following steps are carried out. 2 • Replace Spa Pack if FLO error 1 •...

  • Page 32: Prr

    Prr Flow Chart If Prr error condition occurs (potential regulation sensor problem), follow Troubleshooting Flow Chart below to identify the problem: Make sure to use the right probe! MSPA-1 probe does not work on an SSPA spa pack. Probe wires should be in this order: PIN #4 Black Green...
  • Page 33 Prr Error Condition The Prr error condition indicates a problem with regulation sensor. The system is constantly verifying if temperature probe reading is within normal limits. Note that water temperature must be over 35°F in order to carry out the following steps. Press any key after each step to reset the system.
  • Page 34 HL Flow Chart If HL error condition occurs (potential hi-limit probe problem), follow Troubleshooting Flow Chart below to identify the problem: Press any key after each step to reset the system. Take water temperature with a digital thermometer. Is water temperature 119°F or higher? Are you getting correct water temperature reading on the display?
  • Page 35 HL Error Condition The HL error condition is related to the Hi-Limit sensor. Steady message: Means system has shut down heater because water temperature at the heater has reached 119ºF . Blinking message: Means except for the Smart Winter Mode, system has shut down because water temp.
  • Page 36 HL Error Condition If digital thermometer water temperature reading is 119°F or higher and keypad display indicates correct temperature, carry out the following tests. If weather is very hot: To shorten filter cycle duration: 1 • Remove spa cover (even during 5 •...
  • Page 37 HL Error Condition If digital thermometer water temperature reading is 119°F or higher and keypad display isn't showing correct temperature, carry out the following tests. 1 • Verify if temperature probe is in contact with water and if cold air from the back could be affecting readings.

  • Page 38: Nothing Seems To Work

    "Nothing Seems to Work!" Flow Chart If nothing seems to work, follow Troubleshooting Flow Chart below to identify the problem: For 240 VAC systems: Do you read ≈ 240 VAC between line 1 & line 2, ≈ 120 VAC between line 1 &...
  • Page 39 Nothing Works! If everything is connected, but nothing seems to work, there is probably a power supply problem. Carry out the following tests to identify and correct the problem: For 240 VAC systems: 4 • If you do not get good readings, this probably indicates an electrical wiring problem.
  • Page 40 Nothing Works! If you are getting good voltage readings, but nothing seems to work, carry out the following tests to correct the problem: 1 • Verify if keypad is correctly connected to the board. 2 • If nothing works, replace Spa Pack.
  • Page 41 SSPA Spa Pack Service Manual...
  • Page 42 "Spa Not Heating" Flow Chart If the spa does not seem to be heating the water, follow Troubleshooting Flow Chart below to identify the problem: Any error messages (FLO, FLC, 3 flashing dots, etc.) on keypad display? Refer to Ensure temp. specific section Set Point is referred to...
  • Page 43 Spa Not Heating! If the spa does not appear to be heating the water, carry out the following tests to correct the problem: If "Heater" indicator does not 1 • Check for an error condition light up: on keypad display. If there is one, refer to section indicated by the error condition.
  • Page 44 Spa Not Heating! If "Heater" indicator appears on the display, but spa is still not heating, carry out the following tests to correct the problem: If "Heater" indicator lights up on the display: 1 • Remove plastic cover and measure voltage between the two heater screws on the board.
  • Page 45 SSPA Spa Pack Service Manual...
  • Page 46 Pump 1 Flow Chart If Pump 1 is not working, follow Troubleshooting Flow Chart below to identify the problem: Have any error messages (FLO, FLC, 3 flashing dots, etc.) appeared on Refer to Verify if Jumper #3 keypad display? specific section is set properly.

  • Page 47: Pump 1 Does Not Work

    Pump 1 Does Not Work! If Pump 1 is not working, carry out the following tests to correct the problem: To increase the life of the relay, we use a "snubber" circuit on the pump relay. With this type of circuit, if no pump is connected to an output and relays are open, the voltmeter will continue reading around 60 volts.
  • Page 48 Pump 1 Does Not Work! If Pump 1 does not work in either speed, carry out the following tests to correct the problem: Pump 1 fuse 3 • Turn Pump 1 to low speed and take 1 • If Pump 1 does not work in either speed, voltage reading between white and replace Pump 1 fuse.
  • Page 49 SSPA Spa Pack Service Manual...
  • Page 50 Pump 2 or Blower Flow Chart If Pump 2 or blower does not work, follow Troubleshooting Flow Chart below to identify the problem: For SSPA Dual-Pump Systems only! Have any error messages (FLO, FLC, 3 flashing dots, etc.) appeared on Refer to Verify if Jumper #3 keypad display?

  • Page 51: Pump 2 Or Blower Does Not Work

    Pump 2 or Blower Does Not Work! If Pump 2 or blower does not work, carry out the following tests to correct the problem: For SSPA Dual-Pump Systems only! To increase the life of the relay, we use a "snubber" circuit on the pump relay. With this type of circuit, if no pump is connected to an output and relays are open, the voltmeter will continue reading around 60 volts.
  • Page 52 Pump 2 or Blower Does Not Work! If Pump 2 or blower does not work, carry out the following tests to correct the problem: Pump 2 or blower fuse 3 • If voltage is as it should be, replace Pump 2 or blower. 4 •...
  • Page 53 SSPA Spa Pack Service Manual...
  • Page 54 Spa Light Flow Chart If spa light does not appear to be working, follow Troubleshooting Flow Chart below to identify the problem: Have you tried replacing the spa light bulb? replacing light bulb. Is light still not lighting Does "Light" indicator appear on Replace...

  • Page 55: Light Does Not Work

    Spa Light Does Not Work! If spa light is not working, carry out the following tests to correct the problem: It is important to measure voltage when light is connected to pack. Power must remain On. 1 • The first step is to replace the spa's light bulb.
  • Page 56 Ozonator Flow Chart If the ozonator is not working, follow Troubleshooting Flow Chart below to identify the problem: Ozonator output will be shut down when Pump 1, Pump 2 or blower have been turned on manually. Has "Filter Cycle" indicator appeared on keypad display? Start up...

  • Page 57: Ozonator Does Not Work

    Ozonator Does Not Work! If ozonator isn't working, carry out the following tests to correct the problem: To increase the life of the relay, we use a "snubber" circuit on the ozonator relay. With this type of circuit, if no ozonator is connected to an output and relays are open, the voltmeter will still get a reading of around 60 volts.
  • Page 58 Troubleshooting Flow Chart below to identify the problem: Make sure to use the proper keypad: TSC-35 keypad with SSPA-MP spa pack. TSC-18, TSC-19 or TSC-9 keypad with SSPA-1 spa pack. Also refer to Jumper Section (p. 10) to see if outputs are set correctly.

  • Page 59: Keys Do Not Work

    Make sure to use the proper keypad: TSC-35 keypad works with a SSPA-MP spa pack. TSC-18, TSC-19 or TSC-9 keypad works with a SSPA-1 spa pack. Also refer to Jumper Section (p. 10) to see if outputs are set correctly.
  • Page 60 How To Replace The Spa Pack When replacing an SSPA spa pack, it is important to make sure to turn power off before proceeding. 1 • Unplug Pump 1, Pump 2 (or blower) and ozonator connectors. 2 • Remove 2 screws from front pack cover. 3 •...
  • Page 61 How To Replace The Spa Pack When replacing an SSPA spa pack, it is important to make sure to turn power off before proceeding. 4 • Disconnect power input cables. Light Keypad Probe 5 • Disconnect light cables, keypad 7 • Disconnect heater ground and temperature probe con- cable.
  • Page 62 How To Replace The Spa Pack When replacing an SSPA spa pack, it is important to make sure to turn power off before proceeding. 9 • Slide the pack out of the heater 13 • Reconnect light cables, keypad barrel. and temperature probe.

  • Page 63: Adjust The Pressure Switch

    How To Adjust The Pressure Switch When a voltmeter is available: 1 • Set voltmeter to "Ω" (while both probes are touching one another, voltmeter should beep to show there is continuity). 2 • Turn Pump 1 off. 3 • Do you have continuity on pressure switch? If you have no continuity, go to step 4.
  • Page 64 How To Adjust The Pressure Switch When a voltmeter is not available: 1 • Turn Pump 1 off. 2 • Decrease the pressure switch setting to 0.5 P .S.I. or until three flashing dots are displayed. 3 • Start increasing pressure switch setting by very slowly turning adjustment screw clockwise until three flashing dots disappear, then another full turn.
  • Page 65 SSPA Spa Pack Service Manual...

  • Page 66: Parts List

    Parts List We recommend that field service technicians keep the items identified with an * in stock. Ref.: Part Number Description Suggested Retail U.S. 530AB0061 Tail piece for 2" heater 5.39 7.33 530AB0042-P5 Gasket for 2" tail piece (package of 5) 8.00 10.88 282CA0071...

  • Page 67: Wiring Diagrams

    Wiring Diagram (SSPA-1) The wiring diagram below provides a general idea of SSPA-1 wiring, but it is important to note that it may not apply to all systems. The wiring diagram including on inside power box cover is the one to be used as main reference for the spa you are servicing.
  • Page 68 Wiring Diagram (SSPA-MP) The wiring diagram below provides a general idea of SSPA-MP wiring, but it is important to note that it may not apply to all systems. The wiring diagram including on inside power box cover is the one to be used as main reference for the spa you are servicing. Pump 1 Ozonator Light Connector...
  • Page 69 Professional Repair Kit All you need in one case! Gecko's professional repair kit contains all you need to service and repair Gecko's line of power spa packs. • Top side controls (keypads) • Temperature probes • Pressure switch cables • Flow switches •...
  • Page 70 SSPA SERVICE MANUAL COMPLETE SERVICE GUIDE WITH STEP-BY-STEP INSTRUCTIONS ON: GFCI Troubleshooting • Jumper Setup • Understanding & Correcting Error Conditions • System Malfunctions • Part Replacement Procedure • & More GECKO 1.877.78.GECKO • www.gecko-electronic.com 9919-100298...

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