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Troubleshooting Procedures
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Service Mode
Service Mode enables service personnel to verify the
operation of the washing machine and diagnose
problems. Service Mode can be entered in the middle
of any wash cycle without interrupting the cycle. While in
Service Mode, the technician can cancel the current
cycle, set a continuous running mode, start a variety of
special service tests and view diagnostic displays.
Enter / Exit Service Mode
To enter Service Mode press the Chime and Extra
Rinse keys for 3 seconds or until the control beeps.
NOTE: The washer must be 'ON' before Service Mode
can be entered.
The motor speed will be displayed when started (motor
not running display will be "0"). The present state of the
machine will not be changed (i.e., the current cycle in
progress will not be interrupted and only the display will
change). All LED's will be turned 'OFF' except the Door
Lock LED; it will continue to display the condition of the
door lock.
To exit Service Mode:
1) Press Chime and Extra Rinse keys for 3 seconds
again, or
2) Press Power Off button, or
3) Unplug the machine.
To pause while in Service Mode:
Pressing the Rotary Cycle Selector knob while running
a test will pause the individual test.
Access Service Tests and Diagnostic Features while
in Service Mode.
The following table summarizes special tests and
features available in Service Mode, along with methods
of activation and cancellation. A more detailed
description of each test can be found in the text
following the table. Reference the text or symbol
indicated in the "Test or Display" column, with the text
and symbols indicated in the text following the quick
reference table for a more detailed explanation.
Test or Display
To Start
(or Hold)
Press Delay Start and
Quick
Spin Test
Rinse & Spin
Hold Quick
Press Rotary Cycle
Selector (during test)
Spin Test
step
June 2006
©2006 Maytag Services
!
WARNING
Test or Display
Test / Advance
to next step
Hold Quick
Service Cycle
Step
LED/Switch
Test
IN
System Check
Diagnostic
Code Display
(Initial)
All Diagnostic
Codes
Cycle Count
No. for
To Cancel
Diagnostic
(or resume)
Code
Press Delay
Clear All
Start and Rinse
Diagnostic
& Spin or press
Codes
Power Off
Press Rotary
Display
Cycle Selector
Software
Version
Cycle Count
7
To Start
(or Hold)
Press Wash/Rinse
Fast
Temp to start test.
Time-
Press Wash/Rinse
Down
Temp during cycle to
advance.
Press Wash/Rinse
Quick
Temp and Soil Level
Service
Cycle
Press Rinse & Spin
and Spin & Drain
together
Press Delay Start for
30
3 seconds (then
individual buttons to
test) Turn Rotary
Cycle Selector
clockwise, the LED's
around it will be
toggled. Turn Rotary
Cycle Selector
counterclockwise, the
7-segment LED's
toggle. Press Rotary
Cycle Selector, all of
the LED's around the
Rotary Cycle
Selector will be
toggled.
Press Spin & Drain
Board
Input
Test
Press Spin Speed
Board
Output
Test /
Press Rinse & Spin –
displays 'd'
Rotate Rotary Cycle
Selector either
direction
Press and hold Rotary
Cycle Selector, while
diagnostic code is
displayed
Press Delay Start and
Chime together while
displaying diagnostic
codes
Press Soil Level.
Press 2 times for
displays with only 2
character positions.
Press Chime
To Cancel
(or resume)
Press Power Off
Press Power Off
(also exits
Service Mode)
Press Rinse &
Spin and Spin &
Drain
Press Power Off
twice after
starting test
Press Spin &
Drain
Press Power
Off.
Press Rinse &
Spin again
N/A
Release Rotary
Cycle Selector
(returns to
diagnostic code
display)
N/A
Press Soil Level
rd
a 3
time.
N/A
16027053
RPL 16026539
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