Trividia Health True Metrix Pro - Monitoring Blood Glucose System Manual

Introduction

2 simple steps:

1. INSERT TEST STRIP
   
2. APPLY BLOOD SAMPLE
   

For quick reference only, not intended as a substitute for complete instructions. Please read entire Owner's Booklet and product Instructions for Use before testing.

Expected Results for people without diabetes:

Plasma Blood Glucose Result¹
Before eating < 100 mg/dL
2 hours after eating < 140 mg/dL

Description of System

Meter

Top of Meter

1. " " Button
   Decrease numbers in Meter Set Up; remove ALT Symbol; move backward by date/time when viewing results and Averages in Memory; scroll through Event Tags to mark results (if feature on).
2. " " Button
   Turn meter on to view Average values, to view results in Memory, to access Meter Set Up, and turn on Event Tags in Meter Memory.
3. " " Button
   Increase numbers in Meter Set Up; add ALT Symbol; move forward by date/time when viewing results and Averages in Memory; turn on Event Tags in Meter Set Up.

Front of Meter

Back of Meter

1. Display Screen
   Shows results, messages, user prompts, information.
2. Test Port
   Insert TRUE METRIX PRO Test Strip here, contact blocks facing up.
3. Strip Release Button
   Releases test strip after testing for disposal.
4. Battery Door
   Use one non-rechargeable 3V lithium battery
   (#CR2032), positive ("+") side up (see Changing Battery).
5. Meter Label
   Contains serial number of meter.
6. Data Contacts
   Connects meter with computer for data upload.

Full Display Screen

1. Result is from Memory
2. Time, Date
3. Time is AM/PM
4. Event Tag Symbols
5. Result is from 7-, 14-, or 30-day Average
6. Test Result
7. Control Symbol
8. Battery Symbol
9. Alternate Site (ALT) Symbol
10. Drop Symbol - Apply blood or control solution
11. Temperature Symbol
12. Test Reminder Symbol
13. Ketone Test Alert Symbol
14. Unit of Measure
    ( Note: Factory set to mg/dL, cannot be changed by user.)

Test Strip

Top of Test Strip

1. Contact End - Insert into Test Port with contact blocks facing up.
2. Sample Tip - Touch Tip to top of drop of sample (blood or control solution) after Drop Symbol appears in the Display.

Note: Insert test strip into meter before touching Sample Tip to blood or control solution drop.

Sample Placement

Correct

Incorrect

• Allow sample drop to be drawn into Sample Tip until testing begins (meter beeps and dashes move across Display).
• Do not smear or scrape drop with test strip.
• Do not apply more sample to Sample Tip after testing begins.
• Do not apply blood or control to top of test strip.
  Do not insert Sample Tip with sample into Test Port.
  May damage meter.

Test Strip Vial Label

1. Lot Number (LOT) - Used for identification when calling for assistance.
2. Expiration Dates (EXP) - Write date first opened on vial label. Discard vial and unused test strips if either the open vial expiration date or the date printed next to EXP on vial label has passed, whichever comes first. See the test strip Instructions for Use for open vial expiration date.
   
   Use of test strips or control solution past the Expiration Dates may give incorrect test results. Discard out-of-date products and test with new products.
3. Control Test Range - Range of numbers in which Control Test result must fall to assure the system is working properly.

Control Solution (Control)

Control Bottle Label

1. Lot Number (LOT) - Used for identification when calling for assistance.
2. Expiration Dates (EXP) - Write date first opened on bottle label. Discard bottle if either 3 months after first opening or date printed next to EXP on bottle label has passed, whichever comes first.
3. Control Solution Level (1, 2, or 3) - We recommend testing at least 2 levels of control solution. Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST, for assistance in obtaining different levels of control solution.

Quality Control Testing

To assure accurate and reliable results, TRUE METRIX PRO offers two kinds of Quality Control Tests. These tests ensure that TRUE METRIX PRO is working properly and testing technique is good.

Contact Blocks Face Up

Automatic Self-Test

An Automatic Self-Test is performed by the meter each time a test strip is inserted correctly into the Test Port.

Insert a test strip into the Test Port.

The meter is working properly if:

• the fullisplay appears, then
  
  Full Display
• the time appears in the upper part of the Display, and then,
• the Drop Symbol begins to blink.
  
  Drop Symbol

If an error message appears in the Display, Drop Symbol the meter will not perform a test.

Drop Symbol

See Troubleshooting or call for assistance (see Booklet cover for phone number).

If any segments are missing in the Display when meter is first turned on, do not use the meter for testing. Call for assistance.

Control Test

We recommend performing Control Tests to check the performance of the system.

Control Tests should be performed:

• Before using the System for the first time,
• For practice to ensure testing technique is good,
• When opening a new vial of test strips,
• If results seem unusually high or low, based on patient's condition,
• If a vial has been left opened or exposed to extreme heat or cold, or humidity,
• Whenever a check on the performance of the system is needed,
• If meter damage is suspected (meter was dropped, crushed, wet, etc.).

Note: It is important to perform Control Tests with more than one level of control solution. Three levels of TRUE METRIX Control Solution are available for Control Tests. Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST, for assistance in obtaining different levels of control solution.

Ranges printed on test strip vial label are for Control Test results only and are not to be used for management of patient's blood glucose.
Do not drink control solution.

How to Test Control Solution

Use ONLY TRUE METRIX Control Solution with the TRUE METRIX PRO Meter and Test Strips.

1. Check dates on control solution label and test strip vial label. Do not use control solution or test strips if Expiration Dates have passed. (Control solution - 3 months after first opening or date next to EXP on bottle label; test strips – after open vial expiration date (see test strip Instructions for Use) or date next to EXP on vial label.) Discard expired products and use new products.
   
2. Allow control solution, vial of test strips and meter to adjust to room temperature. Write date first opened on both control solution bottle label and test strip vial label.
3. Gently swirl or invert control solution bottle to mix. DO NOT SHAKE!
4. Remove one test strip from vial. Close strip vial immediately. Use test strip quickly after removal from vial.
5. Insert test strip into Test Port. Meter turns on.
   
   Contact Blocks Face Up
   
   Note: If test strip has been out of the vial too long before testing, an error message appears upon insertion of the test strip into the meter. Contact Blocks Face Up Release and discard old test strip. Use new test strip for testing.
6. Wait until Drop Symbol appears in Display. Keep test strip in meter until testing is finished.
   
   Note: If Strip is removed before testing is finished, an error message appears. Release and discard old test strip.
   Use new test strip for testing.
7. With cap removed, turn control solution bottle upside down. Squeeze one drop of control solution onto a clean tissue. Wipe off bottle tip and discard tissue.
8. Gently squeeze a drop of control solution onto a small piece of unused aluminum foil or clear plastic wrap. Dispose after use.
   
9. With test strip still in meter, touch edge of Sample Tip to top of drop of control solution. Allow drop to be drawn into test strip. Remove test strip from drop when meter beeps.
   
10. Dashes appear across the Display to show meter is testing.
    
    Meter testing
    
    Note: If meter does not beep and begin testing soon after drawing up sample, release and discard test strip. Repeat test with new test strip. If problem persists, see Troubleshooting.
11. Compare meter result to Control Test range printed on test strip vial label for level of control solution you are using. Control Solution If result is in range, system can Bottle Label be used for testing blood. If result does not fall within range, repeat test using a new Vial LabelTest Strip test strip.
    
    Control Symbol: (Example only. Does not represent actual Control Test ranges.)
    
    Note: Control Test result shows the Control Symbol in the Display.
    
    
    If Control Test result is outside range, test again. If result is still outside range, system should not be used for testing blood. Call for assistance (see Booklet cover for phone number).
12. After result is shown, Strip Release Button flashes. Hold meter with test strip pointing down. Press Strip Release Button to release and discard test strip into appropriate container. Meter turns off.
    

Note: Removing test strip before result displays cancels the test. An error message appears and the result is not stored in Memory. Retest with a new test strip and do not remove before result is displayed.

Blood Glucose Testing.
Obtaining a Blood Sample

Refer to your facility approved method for lancing to obtain a blood sample for blood glucose testing. Follow the facility's precautions for blood-borne pathogens or refer to Biosafety in Microbiological and Biomedical Laboratories (BMBL) practice guidelines at http://www.cdc.gov/biosafety/publications/bmbl5/ .

"Protection of Laboratory Workers From Occupationally Acquired Infections, Approved Guidelines - Third Edition."
Clinical and Laboratory Standards Institute (CLSI) M29-A3. Venous whole blood collected only in sodium heparin tubes may be used for testing. Mix well before use. DO NOT use sodium fluoride (grey top) vacutainer tubes. This may cause false low glucose results.

• ALL parts of the TRUE METRIX PRO blood glucose monitoring system could carry blood-borne pathogens after use, even after cleaning and disinfecting.²
• You should clean and disinfect the meter after each use to prevent the transmission of bloodborne pathogens.
• ONLY use auto-disabling single use lancing devices/lancets to obtain capillary blood sample.
• A new pair of gloves should be worn before obtaining blood sample from each patient.

Tips for Fingertip Sampling

1. Select fingertip. Clean area with soap and warm water, rinse or use an approved disinfectant to clean the area. Dry thoroughly.
2. Lance finger.
3. To help blood drop form, lower the hand to a level below the heart and gently massage the finger from palm to fingertip. Allow the blood drop to form before attempting to apply the test strip. Apply sample to Sample Tip.
4. Discard all biohazard materials into appropriate container. Wash hands after taking off gloves.

Tips for Forearm Sampling

Important Notes Regarding Forearm Testing⁴

• Check with the patient's Doctor or Diabetes Healthcare Professional to see if forearm testing is appropriate for the patient.
• Results from the forearm are not always the same as results from the finger.
• Use finger for testing instead of forearm for more accurate results:
  • Within 2 hours of eating, exercise, or taking insulin,
  • If the patient's blood glucose may be rising or falling rapidly or their results often fluctuate,
  • If the patient is ill or under stress,
  • If the glucose result may be low or high,
  • If symptoms of low or high glucose levels are not evident.

1. Select area. Clean the area with soap and warm water, rinse or use an approved disinfectant. Dry thoroughly.
2. Rub area vigorously or apply a warm, dry compress to increase blood flow.
3. Lance forearm. Apply sample to Sample Tip.
4. Discard all biohazard materials into appropriate container. Wash hands after taking off gloves.

Used test strips and lancets are considered biohazardous. Dispose used test strips and lancets into approved biohazard container.

How to Test Blood

1. Check dates on test strip vial being used. Do not use if either the open vial expiration date (see test strip Instructions for Use) or the date printed next to EXP on vial label has passed, whichever comes first.
2. Clean the area to be lanced with an approved disinfectant. Dry thoroughly.
3. Remove one Strip from vial. Close vial immediately. Use test strips quickly after removal from vial.
4. With meter off, insert test strip Contact End (blocks facing up) into Test Port.
   
   Meter turns on. Keep test strip in meter until testing is finished.
   
   To mark test as alternate site (forearm) result, press " ▶ " Button. ALT Symbol appears in Display. Press " ◀ " Button to remove ALT Symbol.
5. Wait until Drop Symbol appears in Display.
   
   Note: If test strip has been out of the vial too long before testing, an error message appears upon insertion of the test strip into the meter. Release and discard old test strip. Use new test strip for testing.
6. Obtain the blood sample.
   Adrop to form
   (see Obtaining a Blood Sample).
   
7. With test strip still in meter, touch Tip of test strip to top of blood drop and allow blood to be drawn into test strip. Remove Sample Tip from blood drop immediately after the meter beeps and dashes appear across the meter Display.
   
   Note: If meter does not begin testing soon after touching Sample Tip to drop, discard test strip. Repeat test with new test strip and new blood drop. If problem persists, see Troubleshooting.
8. Dashes appear across Display to show meter is testing.
   
9. After the test is finished, result is displayed. The Strip Release Button flashes. Record result as required by your facility.
   
10. Hold meter with test strip pointing down. Press Strip Release Button to discard test strip in the appropriate container. Meter turns off. Result is stored in Memory with date and time.
    
11. Discard all biohazard materials into appropriate container. Wash hands after taking off gloves.
    Note: Removing test strip before result displays cancels the test. An error message appears and result is not stored in Memory. Retest with a new test strip and do not remove before result is displayed.

Used test strips and lancets are considered biohazardous. Dispose used test strips and lancets in approved biohazard container.

TRUE METRIX PRO System and Laboratory Testing

The most accurate glucose results come from using fresh, capillary whole blood from the fingertip or forearm. Venous whole blood drawn into only sodium heparin (green top) tubes may also be used. Mix well before use.
DO NOT use venous whole blood collected in sodium fluoride (grey top), lithium heparin, or EDTA vacutainer tubes for testing, as this may cause inaccurate results.
When comparing results between TRUE METRIX PRO and a laboratory system, TRUE METRIX PRO blood tests should be performed within 30 minutes of laboratory test. If a patient has recently eaten, fingerstick results from the TRUE METRIX PRO System can be up to 70 mg/dL higher than venous laboratory results.⁵

System Out of Range Warning Messages

Meter reads glucose levels from 20-600 mg/dL.

If blood test result is less than 20 mg/dL, "Lo" appears in Display.

If blood test result is greater than 600 mg/dL, "Hi" appears in Display.

ALWAYS repeat test to confirm Low ("Lo") and High ("Hi") results. If results still display "Lo" or "Hi", contact Doctor or Diabetes Healthcare Professional immediately.

Note: "Lo" results are included in the Average as 20 mg/dL.
"Hi" results are included as 600 mg/dL.

If blood glucose test result is greater than 240 mg/dL, and Ketone Test Alert is turned on, "Ketone" appears in Display with glucose result (see Ketone Test Alert).

When a Ketone Test Alert is shown in the meter Display, it does not mean that ketones have been detected in the patient's blood. The Ketone Test Alert is a reminder to perform a ketone test as prescribed by the Doctor or Diabetes Healthcare Professional.

Note: Ketone Test Alert can be turned on or off during Meter Set Up.

Meter Set Up

Note: Setting up the time, date, Event Tags, Ketone Test Alert and Test Reminders may not be suitable for a multiple patient use of the system. Check with the facility procedures and policies before performing Set Up.
Note: If the meter turns off at any time during Set Up, go back to Step #1 under Meter Set Up and begin again.

1. Press and hold " " Button until the full Display is shown and a tone sounds (about 10 seconds). Release " " Button. Meter goes into Set Up.
   
   
   Set Time/Date
2. The hour flashes. To change, press " ▶ " or " ◀ " Button on top of the meter to select the hour. Like many alarm clocks, to set "AM" or "PM", scroll through the hours until "AM" or "PM" appears in the Display. Press " " Button to set.
   
3. The minutes flash. To change, press " ▶ " or " ◀ " Button to select the minutes. Press " " Button to set.
   
4. The month (number) flashes. To change, press " ▶ " or " ◀ " Button to select the month. Press " " Button to set.
   
5. The day (number) flashes. To change, press " ▶ " or " ◀ " Button to select the day. Press " " Button to set.
   
6. The year flashes. To change, press " ▶ " or " ◀ " Button to select the year. Press " " Button to set.
   

Note: Meter beeps every time a setting is confirmed ("" Button is pressed).

Set Event Tags, Ketone Alert and Test Reminders

Meter comes with Event Tags, Ketone Test Alert and all Test Reminders off.

Note: If the meter turns off at any time during Set Up, go back to Step #1 under Meter Set Up and begin again.

Event Tags

Event Tags are used to mark a test result that was taken during a specific event.

1. After setting the year, press " ▶ " or " ◀ " Button to turn Event Tags on or off. Press " " Button to set. The meter goes to set Ketone Test Alert.
   
   Top of Meter

Event Tags may be used after each blood glucose result. Event Tags are as follows:

Before meal –test was taken just before a meal,

After meal –test was taken 2 hours after the start of a meal,

Exercise – test was taken during or after exercise,

Medications – medication taken may have affected test result,

Sick – test was taken when sick,

Other – any other reason that the test is unique or different in some way (example: stress, drinking alcohol).

Ketone Test Alert

When a blood glucose result is over 240 mg/dL, the Ketone Test Alert is a reminder to check the patient's ketones per the treatment plan prescribed by the Doctor or Diabetes Healthcare Professional.

2. Press " ▶ " or " ◀ " Button to turn Alert ^Alert on or off. Press " " Button to set. Meter goes to set Test Reminder.

When a Ketone Test Alert is shown in the meter Display, it does not mean that ketones have been detected in the patient's blood. Perform a ketone test per the treatment plan, as prescribed by their Doctor or Diabetes Healthcare Professional.

Test Reminder

Up to four Test Reminders per day may be set. Reminder sounds at set time for 10 seconds. Meter comes with all Test Reminders off.

To set the Test Reminders:

1. After pressing " • " Button to set Ketone Test Alert, Display shows first Reminder setting (A-1). To turn Reminder on, press " ▶ " Button. Press " ◀ " Button to turn Reminder back to off. Press " " Button to set. Meter goes to the next Test Reminder.
   
   Test Reminder
   
2. When "on" is chosen, press " " Button. The hour flashes. Press " ▶ " or " ◀ " Button to set the hour. To set AM/PM, scroll (press " ▶ " or " ◀ " Button) until "AM" or "PM" is next to correct time. Press " " Button to set.
   
3. The minutes flash. Press " ▶ " or " ◀ " Button to set the minutes. Press " " Button to set. Meter goes to the next Test Reminder.
   
4. Turn Reminders on and repeat setting the time for next 3 Reminders (if needed).
   

Exit Set-Up

Press and hold " " Button until meter turns off. Meter also turns off after 2 minutes of non-use. Set-up choices are saved.

Note: If Test Reminders are set, the Alert Symbol appears in all Displays.

Meter Memory

Note: The use of the Memory features (Averages, test results) may not be suitable for a multiple patient use of the system. Check with the facility procedures/policy before use.

View Averages (7-, 14-, and 30-Day)

The Averages feature allows the viewing of the average of all blood glucose results 7-Day performed on the meter within a 7-, 14-, or Average 30-day period. Control Test results are not included in the Averages.

1. With meter off, press and release " " Button. Display scrolls through 7-, 14-, and 30-day Average values. Average14-Day
2. Meter turns off after 2 minutes if no buttons are pressed.

Note: If there are no Average values, three 30-Day dashes are displayed for 7-, 14-, and 30-day Averages.

View Memory

Meter Memory stores 500 results. Once Memory is full, the oldest result is replaced with the newest result.

1. Press and release "" Button. Meter displays 7-, 14-, and 30-day Averages. Press and release "" Button again to view most recent Control Test result in Memory. If there are no results in Memory, dashes appear with the Memory Symbol.
   
2. Press " ▶ " Button and release to advance to the most recent blood test. Press " ▶ " Button to scroll forward through results or " ◀ " Button to scroll backwards through results.

Test results marked as alternate site display ALT Symbol.

Control Test results display the Control Symbol. If no Control Test has been done, Display shows dashes and the Control Symbol.

Test results above 240 mg/dL display Ketone Test Alert Symbol, when Ketone Test Alert is turned on during Set Up.

Care, Cleaning/Disinfecting and Troubleshooting

Healthcare Professionals should wear gloves when cleaning and disinfecting the meter. Wash hands after taking off gloves as contact with blood presents a risk of infection.

We recommend using only one meter per patient.

Caring for TRUE METRIX PRO

• Store system (meter, control solution, test strips) in carrying case to protect from liquids, dust and dirt.
• Store in a dry place at room temperature (40°F-86°F ) at 10%-80% relative humidity. DO NOT FREEZE.
• Do not keep meter in an area where it may be crushed (i.e. back pocket, drawer, bottom of bag, etc.).
• Allow System to sit at room temperature for 10 minutes before testing.

Meter Care, Cleaning and Disinfecting

Cleaning removes blood and soil from the meter.

Disinfecting removes most, but not all possible infectious agents (bacteria or virus) from the meter, including blood-borne pathogens.

• Clean and disinfect immediately after getting any blood on the meter or if meter is dirty.
• Meter should be cleaned and disinfected between patients.
• Clean and disinfect the meter before allowing anyone else to handle it.
• Do not clean the meter during a test.

To Clean and Disinfect the Meter

1. Wash hands thoroughly with soap and water. Wear a clean pair of gloves.
   
2. Make sure meter is off and a test strip is not inserted. With ONLY Super Sani-Cloth® Wipes (or any disinfectant product with the EPA* reg. no. of 9480-4), rub the entire outside of the meter using 3 circular wiping motions with moderate pressure on the front, back, left side, right side, top and bottom of the meter. Repeat as needed until all surfaces are visibly clean. Discard used wipes.(*Environmental Protection Agency.)
   
3. Using fresh wipes, make sure that all outside surfaces of the meter remain wet for 2 minutes. Make sure no liquids enter the Test Port or any other opening in the meter.
   
   Super Sani-Cloths may be purchased at the following places:
   • Amazon.com,
   • Officedepot.com or visit your local Office Depot store
   • Walmart.com
4. Let meter air dry thoroughly before using to test.
   
5. Verify that the system is working properly by performing an Automatic Self-Test (see Getting Started).

Stop using the meter and call Customer Care for assistance at 1-800-803-6025, Monday - Friday, 8AM8PM EST, if:

• Meter display appears cloudy or any display segments are missing,
• Markings on meter, including back meter label, are coming off or are missing,
• Buttons are hard to push on the meter or do not work,
• Unable to insert test strip into Test Port,
• Automatic Self-Test gives an error message.

Note: Other disinfectants have not been tested. The effect of other disinfectants used interchangeably has not been tested with the meter. Use of disinfectants other than Super Sani-Cloth Wipes may damage meter.
Note: Super Sani-Cloth Wipes have been tested on the meter for a total of 10,950 cleaning and disinfecting cycles, which is equal to cleaning and disinfecting the meter 10 times per day for a 3 year period. The use life of the meter is 3 years.

TRUE METRIX Control Solution Care

• Write date opened on control solution label. Discard if either 3 months after first opening or date printed next to EXP on bottle label has passed, whichever comes first.
• After use, wipe bottle tip clean and recap tightly.
• Discard any control solution bottles that appear cracked or leaking.
• Store at temperatures between 36°F-86°F.
  DO NOT FREEZE.

TRUE METRIX PRO Test Strip Care

• Store test strips in original vial only. Do not transfer old test strips to new vial or store test strips outside of vial.
• Write date opened on test strip vial. Discard vial and unused test strips if either the open vial expiration date (see test strip Instructions for Use) or the date printed next to EXP on vial label has passed, whichever comes first. Use of test strips past expiration dates may give incorrect results.
• Discard any test strip vials that appear cracked or broken.
• Close vial immediately after removing test strip. Store in a dry place at room temperature (40°F-86°F ) at 10%-80% relative humidity. DO NOT FREEZE.
• Do not reuse test strip.
• Do not bend, cut or alter test strips in any way.

Changing Battery

A low battery displays Battery Symbol while continuing to function. A dead battery displays Battery Symbol, beeps, and then turns off.

To replace battery:

1. Lift tab on Battery Door. Low
2. Turn meter over. While holding meter in one hand with Battery Door facing down, tap meter gently on the palm of your other hand to loosen Battery and remove battery.
   
3. Discard old battery into appropriate container.
4. Insert new battery, positive ("+") side facing up. Close Battery Door.
   Note: Use non-rechargeable 3V lithium battery (#CR2032).
5. Press " " Button to turn meter on and check time, date, and Testing Alerts and Reminders (see Meter Set Up). If meter does not turn on, check that battery was installed properly. If not, remove and reinsert battery and turn meter on by pressing " " Button. Call for assistance if problem persists.

Battery is not rechargeable. If you have a cable or a cradle for downloading results to a computer, DO NOT plug the USB cable end into an electrical outlet. Trying to recharge the battery or power the meter by plugging into an electrical outlet will cause meter to catch on fire or melt.

Battery might explode if mishandled or incorrectly replaced. Do not dispose of battery in fire. Do not take apart or attempt to recharge battery. Dispose according to local regulations.

Troubleshooting

1. After inserting test strip, meter does not turn on.

Reason	Action
Test strip inserted upside down or backwards	Remove test strip. Re-insert correctly.
Test strip not fully inserted	Remove test strip. Re-insert test strip fully into meter.
Test strip error	Repeat with new test strip.
Dead or no battery	Replace battery.
Battery in backwards	Battery positive ("+") side must face up.
Meter error	Call for assistance.

2. After applying sample, test does not start/meter does not beep or begin testing.

Reason	Action
Sample drop too small	Repeat test with new test strip and larger drop.
Sample applied after two minute shut-off	Repeat test with new test strip. Apply sample within 2 minutes of inserting test strip.
Problem with test strip	Repeat with new test strip.
Problem with meter	Call for assistance.

For assistance, see cover for phone number.

Messages

Display	Reason		Action
	Invalid Hematocrit		Repeat with new test strip, using capillary whole blood from the finger or forearm or venous whole blood collected with sodium heparin. If error persists, call for assistance.
	Temperature Error Too Cold/ Too Hot		Move meter and test strips to area between 41°F-104°F; wait 10 minutes for System to reach room temperature before testing.
	Sample Not Detected or Using Wrong Test Strip		Retest with new TRUE METRIX PRO Test Strip and larger sample.
	Used Test Strip, Test Strip outside of vial too long, Sample on top of Test Strip.		Repeat with new test strip. Make sure sample is touched to edge of test strip (not top). If error persists, call for assistance.
	Meter Error		Call for assistance.
	Test Strip Error or very high blood glucose result (higher than 600mg/dL)		Retest with new test strip. If error persists, call for assistance. If symptoms such as fatigue, excess urination, thirst, or blurry vision are found, follow Doctor or Diabetes Healthcare Professional's advice for high blood glucose.
	Test Strip Removed During Test		Retest with new test strip. Make sure result is displayed before removing test strip.
	Communication Error		Call for assistance.
	Low or Dead Battery		Low: About 50 tests can be done before battery dies. Dead: Battery Symbol appears and beeps before meter turns off.

If error message still appears, any other error message appears, or troubleshooting does not solve the problem, call for assistance.

Display	Reason	Action
	Broken Display	Do not use meter for testing. Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST.
	Out of Range High Results > 600 mg/dL Low Results < 20 mg/dL	Retest with new test strip. If result is still "Hi" (High) or "Lo" (Low) contact Doctor or Diabetes Healthcare Professional immediately.

If error message still appears, any other error message appears, or troubleshooting does not solve the problem, call for assistance.

System Safety Information and Electromagnetic Compatibility

The TRUE METRIX PRO meter was tested and found to comply with the electromagnetic emission and immunity requirements as specified in IEC 60601-1-2 Edition 4.0. The meter's electromagnetic emission is low.

The TRUE METRIX PRO has met the following requirements of 60601-1-2, Edition 4:

EMC Test	Compliance Information
Radiated Emissions	CISPR 11 Class B limits
Conducted Emissions Voltage	Not applicable
Radiated RF EM Fields	10v/m, 80 MHz – 2.7 GHz, 80% AM at 1 kHz
Proximity fields from RF wireless communications equipment	Per table 8.10
Power Frequency Magnetic Fields	30 A/m, 50 Hz and 60 Hz
Electrical Fast Transients / Bursts	Not applicable
Surges	Not applicable
Conducted Disturbances induced by RF fields	Not applicable
Voltage Dips and Voltage Interruptions	Not applicable
Electrostatic Discharge	+/-8kV contact; +/15kV air discharges.

Interference from the meter to other electronically driven equipment is not anticipated. The electromagnetic environment should be evaluated prior to operation of the device.

Do not use the TRUE METRIX PRO meter in a very dry environment, especially one in which synthetic materials are present.

Do not use the TRUE METRIX PRO meter close to sources of strong electromagnetic radiation, as these may interfere with the proper operation of the meter.

Do not use electrical equipment, including antennas, closer than 12 inches to any part of the TRUE METRIX PRO meter, including cables specified by the manufacturer.

Blood Glucose Monitoring System Components

• TRUE METRIX PRO Self Monitoring Blood Glucose Meter
• TRUE METRIX PRO Self Monitoring Blood Glucose Test Strips
• TRUE METRIX Control Solution
• Lancing Device
• Single Use Lancet

Kit may contain one or more of the components above. To obtain components, call 1-800-803-6025, Monday – Friday, 8AM-8PM EST.
Other accessories may negatively affect EMC performance.
No adverse events to the Patient and Operator are anticipated due to electromagnetic disturbances because all electrical components of the TRUE METRIX PRO meter are fully enclosed.

System Specifications

Result Range: 20-600 mg/dL
Sample Size: 0.5 microliter (0.5 µL)
Sample:Fresh capillary whole blood from the finger or forearm, venous blood drawn in sodium heparin tubes, or control solution
Test Time: Results in as little as 4 seconds
Result Value: Plasma values
Assay Method: Amperometric
Power Supply: One 3V lithium battery #CR2032 (non-rechargeable)
Battery Life: Approximately 1000 tests or 1 year
Automatic shut-off: After two minutes of non-use
Weight: 1.66 ounces
Size: 3.44" x 2.16" x 0.69"
Memory Size: 500 glucose results

Operating Range (meter & test strips):

Relative Humidity: 10%-90% (Non-condensing)
Temperature: 41°F-104°F
Hematocrit: 20%-70%
Altitude: Up to and including 10,200 feet.

Note: Use within specified environmental conditions only.

Chemical Composition

TRUE METRIX PRO Test Strips: Glucose dehydrogenase-FAD (Aspergillus species), mediators, buffers and stabilizers.

TRUE METRIX Control Solution:
Water, d-glucose, buffers, viscosity enhancing agent, salts, dye and preservatives.

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Documents / Resources

References

• http://www.cdc.gov/biosafety/publications/bmbl5/
• Amazon.com. Spend less. Smile more.
• Office Depot OfficeMax | Official Online Store
• Walmart.com | Save Money. Live Better
• Home - Trividia Health

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Trividia Health True Metrix Pro - Monitoring Blood Glucose System Manual