Advertisement
For quick reference only, not intended as a substitute for complete instructions. Please read entire Owner's Booklet and product Instructions for Use before testing.
Expected Results for people without diabetes:
Plasma Blood Glucose Result1 | |
Before eating | < 100 mg/dL |
2 hours after a meal | < 140 mg/dL |
AM does not show
Insert test strip into meter before touching Sample Tip to blood or control solution drop. Allow sample drop to be drawn into the Sample Tip until dashes appear in the Display.
DO NOT insert Sample Tip into meter. This may damage meter.
Do not apply more sample to the test strip after testing begins.
Test Strip Vial Label
(Example only and does not reflect actual Control Test ranges)
Write date first opened on vial label. Discard vial and unused test strips if either the open vial expiration date or the date printed next to EXP on vial label has passed, whichever comes first. See the test strip Instructions for Use for open vial expiration date. Use of test strips past the Expiration Dates may give incorrect test results. Discard out-of-date products and test with new products.
Ranges printed on test strip vial label are for Control Test results only and are not suggested levels for your blood glucose.
Control Solution Bottle Label (example)
Write date first opened on bottle label. Discard bottle if either 3 months after first opening or date printed next to EXP on bottle label has passed, whichever comes first. Use of control solution past the Expiration Dates may give incorrect test results. Discard out-of-date products and test with new products. Do not drink control solution.
We recommend testing at least 2 levels of control solution. Contact place of purchase or call 1-800-803-6025, Monday - Friday, 8AM-8PM EST, for assistance with obtaining different levels of control solution.
To attach:
The meter may also be used for testing without attaching to the vial.
To remove:
The meter comes with pre-set time and date. Before using the meter for the first time or after a battery change, check time and date and update as needed.
The meter turns on when:
Meter turns off when:
✔ Check meter for damage (cracked Display, missing button, etc.). If damage is seen, do not use meter. Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST.
✔ Check test strip vial for damage (cracked or broken vial). Discard damaged vial and contents (test strips). Use a new vial of test strips for testing.
✔ Write date first opened on test strip vial label. Discard vial and unused test strips if either the open vial expiration date or the date printed next to EXP on vial label has passed, whichever comes first. See the test strip Instructions for Use for open vial expiration date.
✔ For Control Test, make sure you have clean tissues available. A small piece of plastic wrap, aluminum foil or waxed paper may be used to hold the control solution sample drop used in the Control Test.
✔ Check control solution bottle for any leaks or broken cap. Discard damaged bottle and open a new one for testing.
✔ Write date first opened on control solution bottle label. Discard bottle if either 3 months after first opening or date printed next to EXP on bottle label has passed, whichever comes first.
To assure accurate and reliable results, TRUE METRIX GO offers two kinds of quality control tests, an Automatic Self-Test and a Control Test. These tests let you know that your system is working properly and your testing technique is good.
An Automatic Self-Test is performed each time a test strip is inserted correctly into the Test Port. The Test lets you know if the meter and the Display are working properly. The Automatic Self-Test does not take the place of running a Control Test.
If an error message appears, the meter will not perform a test. See Troubleshooting or call 1-800-803-6025, Monday - Friday, 8AM-8PM EST.
If any segments are missing in the Display when test strip is inserted, do not use meter for testing. Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST.
We recommend performing Control Tests:
Performing a Control Test with more than one level of control solution is recommended to ensure that the system is working properly. Three levels of TRUE METRIX Control Solution are available. Contact place of purchase or call 1-800-803-6025, Monday - Friday, 8AM-8PM EST, for more information on how to obtain levels of control solution.
Use ONLY TRUE METRIX Control Solution for Control Test.
Ranges printed on test strip vial label being used are for Control Test results only and are not suggested levels for your blood glucose. Do not drink control solution.
If Control Test result is still outside the range after a second Control Test, do not use the system for testing blood. Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST.
Use ONLY capillary whole blood from the fingertip for testing.
DO NOT use venous blood or capillary whole blood obtained from alternative site for testing.
Wash your hands thoroughly with soap and warm water before and after handling the meter, lancing device, lancets or test strips. Make sure your hands are completely dry before opening the test strip vial.
It is important to keep the meter and the lancing device clean and disinfected. For instructions on how to clean and disinfect the meter and lancing device, see Meter Cleaning and Disinfecting and Lancing Device Cleaning and Disinfecting in this Owner's Booklet.
ALL parts of your system could carry blood-borne pathogens after use, even after cleaning and disinfecting.2,3 Cleaning and disinfecting the meter and lancing device destroys most, but not necessarily all, blood-borne pathogens.
DO NOT share your meter or lancing device with anyone, including family members.
Lancets are for one time (single) use only. Do not re-use lancets as this may result in infection.
Used test strips and lancets are considered biohazardous. Dispose used test strips and lancets carefully according to your Doctor or Healthcare Professional's instructions.
To help prevent false high results, wash hands before using the system to test blood, especially after fruit has been handled.
Refer to lancing device's Instructions for Use for more detailed instructions on using the lancing device.
Reason | Action |
Test strip inserted upside down or backwards | Remove test strip from meter. Re-insert test strip correctly into the meter. |
Test strip not fully inserted | Remove test strip from meter. Re-insert test strip correctly into the meter. |
Test strip error | Remove test strip from meter. Repeat with new test strip. |
Meter is dead or there is not a battery in the meter | Remove test strip from meter. Replace battery in meter. Use new test strip for testing. |
Battery in the meter backwards | Battery must be placed in meter with positive ("+") side facing up. |
Meter error | Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. |
Reason | Action |
Sample drop too small | Repeat test with new test strip and larger sample drop. |
Sample applied after two minute shut-off | Repeat test with new test strip. Apply sample within 2 minutes of inserting test strip into the meter. |
Problem with test strip | Repeat with new test strip. If meter still does not begin testing, call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. |
Problem with meter | Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. |
For assistance, call 1-800-803-6025, Monday - Friday, 8AM-8PM EST.
Display | Reason | Action |
Invalid Hematocrit | Repeat with new test strip, using capillary whole blood from the finger. If error persists, call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. | |
Temperature Error • Too Cold/Too Hot | Move meter and test strips to area between 41°F-104°F; wait 10 minutes for system to reach room temperature before testing. | |
Sample Not Detected or Sample Drop on Top of Test Strip | Retest with new test strip and larger sample. Make sure Sample Tip of test strip touched top of sample drop. | |
Used Test Strip, Test Strip Outside of Vial Too Long. | Repeat with new test strip. If error persists, call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. | |
Meter Error | Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. | |
Test Strip Error, or Very High Blood Glucose Result (higher than 600 mg/dL) | Retest with new test strip. If error persists, call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. If you have symptoms such as fatigue, excess urination, thirst or blurry vision, follow your Doctor or Healthcare Professional's advice for high blood glucose. | |
Test Strip Removed During Test or Micro USB Cable Connected while Testing | Unplug Micro USB cable. Repeat with new test strip. Make sure result is displayed before removing test strip. If error persists, call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. | |
Meter Error | Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. | |
Low or Dead Battery | Low: About 50 tests can be done before battery dies. Dead: Battery Symbol appears before meter turns off. | |
Broken Display | Do not use meter for testing. Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. | |
Out of Range - High Results > 600 mg/dL Out of Range - Low Results < 20 mg/dL | Retest with new test strip. If result is still "Hl" (High) or "Lo" (Low) contact Doctor or Healthcare Professional immediately. |
If error message still appears, any other error message appears or troubleshooting does not solve the problem, call 1-800-803-6025, Monday - Friday, 8AM-8PM EST.
Meter reads blood glucose levels from 20-600 mg/dL.
If blood test result is less than 20 mg/dL, "Lo" appears in meter Display.
If blood test result is greater than 600 mg/dL, "Hi" appears in meter Display.
ALWAYS repeat test to confirm Low ("Lo") and High ("Hi") results. If results still display "Lo" or "Hi", call your Doctor or Healthcare Professional immediately.
When comparing results between TRUE METRIX GO System and a laboratory system, TRUE METRIX GO blood tests should be performed within 30 minutes of a laboratory test. If you have recently eaten, fingerstick results from the TRUE METRIX GO System can be up to 70 mg/dL higher than venous laboratory results.4
If meter turns off at any time during Set Up, go back to Step #1 and begin again.
Pressing and releasing the Set Button only makes the numbers increase by one. Once the number reaches its limit, it resets to the lowest number. Pressing and holding the Set Button increases the numbers quickly. Release Set Button when the number you want is reached.
Averages allows you to view the average of all blood glucose results within a 7-, 14-, or 30 day period.
Memory stores 500 results which are displayed from most recent to oldest. When Memory is full, the oldest result is replaced with the newest result.
Do not share your meter or lancing device with anyone, including family members.
Cleaning and disinfecting the meter is a two step process. The first step is Cleaning. Cleaning removes any blood, liquids, dust or dirt from the meter. Cleaning must be done before Disinfecting.
The second step is Disinfecting. Disinfecting removes most, but not all possible infectious agents (bacteria or viruses) from the meter, including blood-borne pathogens.
*Environmental Protection Agency
Other disinfectants have not been tested with the system. The effect of other disinfectants used interchangeably has not been tested with the system. Use of disinfectants other than Super Sani-Cloth Wipes may damage system.
Do not use meter or test strips and call Customer Care for assistance at 1-800-803-6025, Monday - Friday, 8AM8PM EST, if:
Only use Super Sani-Cloth Wipes to clean and disinfect the meter. Super Sani-Cloth Wipes may be purchased at the following places: • Amazon.com • Staples.com • Walmart.com
Super Sani-Cloth Wipes have been tested on the meter for a total of 260 cleaning and disinfecting cycles, which is equal to cleaning and disinfecting the meter once a week for a 5 year period. The use life of the meter is 5 years.
Cleaning and disinfecting the lancing device is a two-step process. The first step is Cleaning. Cleaning removes any blood, liquids, dust or dirt. The second step is Disinfecting. Disinfecting removes most, but not all possible infectious agents (bacteria or viruses) including blood-borne pathogens. Cleaning must be done before Disinfecting.
*Environmental Protection Agency
Other disinfectants have not been tested. The effect of other disinfectants used interchangeably has not been tested with the lancing device. Use of disinfectants other than Super Sani-Cloth may damage lancing device.
Do not use lancing device and call Customer Care for assistance at 1-800-803-6025, Monday - Friday, 8AM-8PM EST, if:
Super Sani-Cloth may be purchased at: • Amazon.com, • Officedepot.com (or your local Office Depot store), • Walmart.com
Super Sani-Cloth has been tested on the lancing device for a total of 1,095 cleaning and disinfecting cycles, which is equal to cleaning and disinfecting the lancing device once a day for a 3-year period. Lancing device may be cleaned and disinfected up to 7 cycles per week for 3 years.
If meter does not turn on, open Battery Tray and check that the battery was inserted with the "+" side facing up. Close Battery Tray and repeat Step 5. If meter still does not turn on, call 1-800-803-6025, Monday - Friday, 8AM-8PM EST.
Batteries may explode if mishandled. Do not dispose of battery in fire. Do not take apart or attempt to recharge battery. Dispose according to local regulations.
Battery is not rechargeable. If you have a cable or a cradle for downloading results to a computer, DO NOT plug the USB cable end into an electrical outlet. Trying to recharge the battery or power the meter by plugging into an electrical outlet will cause meter to catch on fire or melt.
Time and date settings may need to be reset after changing the battery. See Time/Date Set Up to re-set time and date.
Result Range: 20-600 mg/dL
Sample: 0.5 microliter (0.5 µL) Fresh capillary whole blood from the fingertip
Test Time: Results in as fast as 4 seconds
Result Value: Plasma equivalent values
Assay Method: Electrochemical
Power Supply: One 3V lithium battery #CR2032 (non-rechargeable)
Battery Life: Approximately 1,500 tests or 2 years
Automatic shut-off: After two minutes of non-use
Weight: 0.58 ounces
Size: 1.6" x 1.4" x 0.85"
Memory Size: 500 results
Relative Humidity: 10%-90% (Non-condensing)
Temperature: 41°F - 104°F
Hematocrit: 20%-70%
Altitude: Up to and including 10,200 feet
Life of the meter: 5 years
Life of the lancing device: 3 years
Use within specified environmental conditions only.
TRUE METRIX Test Strips: Glucose dehydrogenase-FAD (Aspergillus species), mediators, buffers and stabilizers.
TRUE METRIX Control Solution: Contents: water, d-glucose, buffers, viscosity enhancing agent, salts, dye and preservatives.
Call for assistance Monday - Friday, 8AM-8PM Eastern Standard Time
English or Spanish • 1-800-803-6025
www.trividiahealth.com
Manufactured by: TRIVIDIA HEALTH™
Fort Lauderdale, FL 33309 U.S.A.
© 2023 Trividia Health, Inc. TRUE METRIX and the Trividia Health logo are trademarks of Trividia Health, Inc.
R F 4TVH35 Rev. 50
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Trividia Health True Metrix GO - Monitoring Blood Glucose System Manual
Advertisement
Thank you! Your question has been received!
Need Assistance?
Do you have a question about the True Metrix GO that isn't answered in the manual? Leave your question here.