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Expected Results for people without diabetes:
Plasma Blood Glucose Result | |
Before Eating | <100 mg/dL |
2 hours after a meal | <140 mg/dL |
Top of Meter
Full Display Screen
Top of Test Strip
Note: Insert test strip into meter before touching Sample Tip to blood or control solution drop.
Correct
Incorrect
Test Strip Vial Label
Use of test strips or control solution past the Expiration Dates may give incorrect test results. Discard out-of-date products and test with new products.
Note: Examples only. Do not represent actual Control Test ranges.
Control Solution Bottle Label
Meter comes with pre-set time and date. The
Event Tag feature, Ketone Test Alert, and all Test Reminders are off. Before using the meter for the first time or after a battery change, check the time, date, Event Tags, Alert and Reminders, and update as needed (see Meter Set Up).
The meter turns on when a test strip is inserted into the Test Port or when " • " Button is pressed (see Memory and Meter Set Up).
Meter turns off when the test strip is released or removed from the meter, " • " Button is pressed, or after 2 minutes of non-use.
Turning the Ketone Test Alert on sets a reminder to check your ketones per your treatment plan when a blood glucose result is over 240 mg/dL.
Test Reminders are set like an alarm clock to sound a tone for 10 seconds to remind you to test. Up to four Test Reminders per day may be set.
Event Tags allow you to tag your blood glucose results to link to the following events:
Before meal – test was taken just before a meal,
After meal – test was taken 2 hours after the start of a meal,
Exercise – test was taken during or after exercise,
Medications – medication taken may have affected test result,
Sick – test was taken when sick,
Other – any other reason that the test is unique or different in some way (example: stress, drinking alcohol). In your logbook, note the reason that the test result was tagged. Seeing a result with an Event Tag in the meter Memory reminds you that there is more about this test result in your log book.
Tagging results helps track the effect specific events may have on your blood glucose test results. Event Tagging may assist you and your Doctor or Healthcare Professional with managing diabetes.
To assure you are getting accurate and reliable results, TRUE METRIX offers two kinds of quality Control Tests. These tests let you know that your System is working properly and your testing technique is good.
An Automatic Self-Test is performed by the meter each time a test strip is inserted correctly into the Test Port.
Insert a test strip into the Test Port. The meter is working properly if:
If an error message appears in the Display, the meter will not perform a test.
See Troubleshooting or call 1-800-803-6025,
Monday - Friday, 8AM-8PM EST. Error Message
If any segments are missing in the Display when meter is first turned on, do not use the meter for testing. Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST.
We recommend performing Control Tests for practice before using your meter for the first time to test your blood.
Control Tests should be performed:
Note: It is important to perform Control Tests with more than one level of control solution. Three levels of TRUE METRIX Control Solution are available for Control Tests. Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST, for assistance in obtaining different levels of control solution.
Ranges printed on test strip vial label are for Control Test results only and are not suggested levels for your blood glucose. Do not drink control solution.
Use ONLY TRUE METRIX Control Solution with the TRUE METRIX Self Monitoring Meter and Test Strips.
Note: If test strip has been out of the vial too long before testing, an error message appears upon insertion of the test strip into the meter. Contact Blocks Face Up Release and discard old test strip. Use new test strip for testing.
Note: If test strip is removed before testing is finished, an error message appears. Release and discard old test strip. Use new test strip for testing.
Note: If meter does not beep and begin testing soon after drawing up sample, release and discard test strip. Repeat test with new test strip. If problem persists, see Troubleshooting.
Note: Control Test result shows the Control Symbol in the Display.
If Control Test result is outside range, test again. If result is still outside range, system should not be used for testing blood. Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST.
Note: Removing test strip before result displays cancels the test. An error message appears and the result is not stored in Memory. Retest with a new test strip and do not remove before result is displayed.
Important Notes Regarding Forearm Testing
The used lancet may be biohazardous. Please discard it carefully according to your Doctor or Healthcare Professional's instructions.
Note: If test strip has been out of the vial too long before testing, an error message appears upon insertion of the test strip into the meter. Release and discard old test strip. Use new test strip for testing.
Note: If meter does not begin testing soon after touching drop to test strip, discard test strip. Repeat test with new test strip and new blood drop. If problem persists, see Troubleshooting.
Dashes appear across Display to show meter is testing.
To mark the result with an Event Tag, make sure that Event Tags are turned on Test Result (see Set Event Tags, Ketone Alert and Test Reminders). The Event Tag icons flash. Press "" or "" Button to go to the correct Event Tag. Press " • " Button to mark the test result with an event (icon Event Tag stops flashing).
Event Tags are as follows:
Before meal – test was taken just before a meal,
After meal – test was taken 2 hours after the start of a meal,
Exercise – test was taken during or after exercise,
Medications – medication taken may have affected test result,
Sick – test was taken when sick,
Other – any other reason that the test is unique or different in some way (example: stress, drinking alcohol). In your logbook, note the reason that the test result was tagged. Seeing a result with an Event Tag in the meter Memory reminds you that there is more about this test result in the log book.
Record result in log book.
Note: Removing test strip before result displays cancels the test. An error message appears and result is not stored in Memory. Retest with a new test strip and do not remove before result is displayed.
The used lancet and test strip may be biohazardous. Please discard them carefully according to your Doctor or Healthcare Professional's instructions.
When comparing results between TRUE METRIX Self Monitoring Blood Glucose System and a laboratory system, TRUE METRIX Self Monitoring Blood Glucose System blood tests should be performed within 30 minutes of a laboratory test. If you have recently eaten, fingerstick results from the TRUE METRIX Self Monitoring Blood Glucose System can be up to 70 mg/ dL higher than venous laboratory results.5
Meter reads blood glucose levels from 20-600 mg/dL.
If test result is less than 20 mg/dL, "Lo" appears in Display.
If test result is greater than 600 mg/dL, "Hi" appears in Display.
ALWAYS repeat blood tests to confirm Low ("Lo") and High ("Hi") results. If blood results still display "Lo" or "Hi", call your Doctor or Healthcare Professional immediately.
Note: "Lo" results are included in the Average as 20 mg/dL. "Hi" results are included as 600 mg/dL.
If blood glucose test result is greater than 240 mg/dL, and Ketone Test Alert is turned on, "Ketone" appears in Display with glucose result (see Ketone Test Alert).
When a Ketone Test Alert is shown in the meter Display, it does not mean that ketones have been detected in your blood. Perform a ketone test per your treatment plan, as prescribed by your Doctor or Healthcare Professional.
Note: Ketone Test Alert can be turned on or off during Meter Set Up.
Note: If the meter turns off at any time during Set Up, go back to Step #1 under Meter Set Up and begin again.
To change, press " " or " " Button to select the year. Press " • " Button to set.
Note: Meter beeps every time a setting is confirmed (" • " Button is pressed).
Meter comes with Event Tags, Ketone Test Alert and all Test Reminders off.
Note: If the meter turns off at any time during Set Up, go back to Step #1 under Meter Set Up and begin again.
Event Tags are used to mark a test result that was taken during a specific event.
When a blood glucose result is over 240 mg/dL, the Ketone Test Alert is a reminder to check your ketones per your treatment plan.
When a Ketone Test Alert is shown in the Display, it does not mean that ketones have been detected in your blood. Perform a ketone test per your treatment plan, as prescribed by your Doctor or Healthcare Professional.
Up to four Test Reminders per day may be set.
Reminder sounds at set time for 10 seconds.
Meter comes with all Test Reminders off.
To set the Test Reminders:
Press and hold " • " Button until meter turns off. Meter also turns off after 2 minutes of non-use. Set-Up choices are saved.
Note: If Test Reminders are set, the Alert Symbol appears in all Displays.
If battery dies or is replaced, Ketone Test Alert and Test Reminders may have to be reset.
The Averages feature allows you to view the average of all your blood glucose results within a 7-, 14-, or 30-day period. Control Test results are not included in the Averages.
You can review the average of your glucose 7-Day results from the last 7-, 14-, or 30-days. Average\
Note: If there are no Average values, three 30-Day dashes are displayed for 7-, 14-, and Average 30-day Averages.
Meter Memory stores 500 results. When Memory is full, the oldest result is replaced with the newest result.
Test results marked as alternate site display ALT Symbol.
Control Test results display the Control Symbol. If no Control Test has been done, Display shows dashes and the Control Symbol.
Test results above 240 mg/dL display Ketone Test Alert Symbol, when Ketone Test Alert is turned on during Set Up.
Tests marked with an Event Tag shows the Event Tag icon in the Display.
Cleaning removes blood and soil from the meter.
Disinfecting removes most, but not all possible infectious agents (bacteria or virus) from the meter, including blood-borne pathogens.
To Clean and Disinfect the Meter:
Stop using the meter and call Customer Care for assistance at 1-800-803-6025, Monday - Friday, 8AM-8PM EST, if:
Note: Other disinfectants have not been tested. The effect of other disinfectants used interchangeably has not been tested with the meter. Use of disinfectants other than Super Sani-Cloth Wipes may damage meter.
Note: Super Sani-Cloth Wipes have been tested on the meter for a total of 260 cleaning and disinfecting cycles, which is equal to cleaning and disinfecting the meter once a week for a 5 year period. The use life of the meter is 5 years.
Cleaning and disinfecting the lancing device is a two-step process. The first step is Cleaning. Cleaning removes any blood, liquids, dust or dirt. The second step is Disinfecting. Disinfecting removes most, but not all possible infectious agents (bacteria or viruses), including blood-borne pathogens. Cleaning must be done before Disinfecting.
Clean and disinfect the lancing device at least once a week. Lancing device may be cleaned and disinfected once a day for up to 3 years. If blood gets on the lancing device, clean and disinfect it before anyone else touches it. If someone is helping you test your blood or performs a test on you, do the cleaning and disinfecting before allowing anyone else to handle it.
Other disinfectants have not been tested. The effect of other disinfectants used interchangeably has not been tested with the lancing device. Use of disinfectants other than Super Sani-Cloth may damage lancing device. Do not use lancing device and call Customer Care for assistance at 1-800-803-6025, Monday - Friday, 8AM - 8PM EST, if:
Super Sani-Cloth may be purchased at: Amazon.com, Officedepot.com (or your local Office Depot store),
Walmart.com, Super Sani-Cloth has been tested on the lancing device for a total of 1,095 cleaning and disinfecting cycles, which is equal to cleaning and disinfecting the lancing device once a day for a 3-year period. Lancing device may be cleaned and disinfected up to 7 cycles per week for 3 years.
A low battery displays Battery Symbol while continuing to function. A dead battery displays Battery Symbol, beeps, and then turns off. To replace battery:
Note: Use non-rechargeable 3V lithium battery (#CR2032).
Battery is not rechargeable. If you have a cable or a cradle for downloading results to a computer, DO NOT plug the USB cable end into an electrical outlet. Trying to recharge the battery or power the meter by plugging into an electrical outlet will cause meter to catch on fire or melt.
Batteries might explode if mishandled or incorrectly replaced. Do not dispose of battery in fire. Do not take apart or attempt to recharge battery. Dispose according to local regulations.
Reason | Action |
Test strip inserted upside down or backwards | Remove test strip. Re-insert correctly. |
Test strip not fully inserted | Remove test strip. Re-insert test strip fully into meter. |
Test strip error | Repeat with new test strip. |
Dead or no battery | Replace battery. |
Battery in backwards | Battery positive ("+") side must face up. |
Meter error | Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. |
Reason | Action |
Sample drop too small | Repeat test with new test strip and larger drop. |
Sample applied after two minute shut-off | Repeat test with new test strip. Apply sample within 2 minutes of inserting test strip. |
Problem with test strip | Repeat with new test strip. |
Problem with meter | Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. |
Display | Reason | Action |
Invalid finger or forearm. If error persists, Hematocrit | Repeat with new test strip, using capillary whole blood from the call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. | |
Temperature Error | Move meter and test strips to area between 41°F-104°F; wait 10 minutes for system to reach room temperature before testing. | |
Sample Not Detected or Using Wrong Test Strip | Retest with new test strip and larger sample. | |
Used Test Strip, Test Strip outside of vial too long, touched top of sample drop. If error Sample on top of Test Strip. | Repeat with new test strip. Make sure Sample Tip of test strip persists, call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. | |
Meter Error | Call 1-800-803-6025, Monday - Friday, 8AM-8PM EST. | |
Test Strip Error, or very high blood glucose result (higher than 600 mg/dL) | Retest with new test strip. If error persists, call 1-800-803-6025, Monday Friday, 8AM-8PM EST. If you have symptoms such as fatigue, excess urination, thirst, or blurry vision follow your Doctor or Healthcare Professional's advice for high blood glucose. | |
Test Strip Removed During Test | Retest with new test strip. Make sure result is displayed before ermoving test strip. | |
Communication Error | . | |
Low or Dead Battery | Low: About 50 test can be done before battery dies. Dead: Battery Symbol appears and beeps before meter turns off. | |
Broken Display | Do not use meter for testing. Call 1-800-803-6025, Monday-Friday, 8AM-8PM EST. | |
Out of Range - High Results >600 mg/L | Retest with new test strip. If result still "Hi" (High) or "Lo" (Low) contact Doctor or Heathcare Professional immediately. | |
- Low Results <20 mg/dL |
If error message still appears, any other error message appears, or troubleshooting does not solve the problem, call 1-800-803-6025, Monday - Friday, 8AM-8PM EST.
The TRUE METRIX meter was tested and found to comply with the electromagnetic emission and immunity requirements as specified in IEC 60601-1-2 Edition 4.0. The meter's electromagnetic emission is low.
The TRUE METRIX has met the following requirements of 60601-1-2, Edition 4:
EMC Test | Compliance Information |
Radiated Emissions | CISPR 11 Class B limits |
Conducted Emissions Voltage | Not applicable |
Radiated RF EM Fields | 10v/m, 80 MHz – 2.7 GHz, 80% AM at 1 kHz |
Proximity fields from RF wireless communications equipment | Per table 8.10 |
Power Frequency Magnetic Fields | 30 A/m, 50 Hz and 60 Hz |
Electrical Fast Transients / Bursts | Not applicable |
Surges | Not applicable |
Conducted Disturbances induced by RF fields | Not applicable |
Voltage Dips and Voltage Interruptions Not applicable | Not applicable |
Electrostatic Discharge | +/-8kV contact; +/- 15kV air discharges. |
Interference from the meter to other electronically driven equipment is not anticipated. The electromagnetic environment should be evaluated prior to operation of the device.
Do not use the TRUE METRIX meter in a very dry environment, especially one in which synthetic materials are present.
Do not use the TRUE METRIX meter close to sources of strong electromagnetic radiation, as these may interfere with the proper operation of the meter.
Do not use electrical equipment, including antennas, closer than 12 inches to any part of the TRUE METRIX meter, including cables specified by the manufacturer.
Kit may contain one or more of the components above. To obtain components, call 1-800-803-6025, Monday – Friday, 8AM-8PM EST.
Other accessories may negatively affect EMC performance.
No adverse events to the Patient and Operator are anticipated due to electromagnetic disturbances because all electrical components of the TRUE METRIX meter are fully enclosed.
Result Range: 20-600 mg/dL
Sample Size: 0.5 microliter (0.5 µL)
Sample: Fresh capillary whole blood from the finger or forearm, or control solution
Test Time: Results in as little as 4 seconds
Result Value: Plasma values
Assay Method: Amperometric
Power Supply: One 3V lithium battery#CR2032 (non-rechargeable)
Battery Life: Approximately 1000 tests or 1 year
Automatic shut-off: After two minutes of non-use
Weight: 1.66 ounces
Size: 3.44" x 2.16" x 0.69"
Memory Size: 500 glucose results
Relative Humidity: 10%-90% (Non-condensing)
Temperature: 41°F-104°F
Hematocrit: 20%-70%
Altitude: Up to and including 10,200 feet
Note: Use within specified environmental conditions only.
TRUE METRIX Test Strips: Glucose dehydrogenase-FAD (Aspergillus species), mediators, buffers and stabilizers.
TRUE METRIX Control Solution: Water, d-glucose, buffers, viscosity enhancing agent, salts, dye and preservatives.
Trividia Health, Inc
TRUE METRIX and the Trividia Heath Logo are trademarks of Trividia Health, Inc.
Fort Lauderdale, FL 33309 U.S.A.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Trividia Health True Metrix - Monitoring Blood Glucose System Manual
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