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DAMAGES
All crating conforms to general motor carrier specifications.
To avoid
concealed damage, we recommend inspection of every carton upon receipt.
In the event the item shows rough handling or visible damage to minimize
liability, a full inspection is necessary upon arrival. Appearance of damage will
require removing the box and/or crate in the presence of the driver.
A
notation must be placed on the freight bill and signed for by the truck
driver at the time of delivery.
Any and all freight damage that occurs to a
Randell piece of equipment as a result of carrier handling is not considered
under warranty, and is not covered under warranty guidelines. Any freight
damage incurred during shipping needs to have a freight claim filed by the
receiver with the shipping carrier. Consignee is responsible for filing of freight
claims when a clear delivery receipt is signed. Claims for damages must be
filed immediately (within 10 days) by the consignee with the freight carrier and
all cartons and merchandise must be retained for inspection.
RETURNED GOODS
Authorization for return must first be obtained from Randell before returning
any merchandise.
Any returned goods shipment lacking the return
authorization number will be refused, all additional freight costs to be borne by
the returning party. Returned equipment must be shipped in original carton,
freight prepaid and received in good conditions. Any returned merchandise is
subject to a minimum handling charge (consult factory for rate).
INSTALLATION
Equipment installation is the responsibility of the dealer and/or their customer.
Randell requires all equipment to be professionally installed. Any equipment
failures that are a result of poor installation will not be honored by the factory.
PENALTY CLAUSES
Dealer penalty clauses, on their purchase order or contractually agreed to
between the dealer and their clients are not binding on Randell. Randell does
not accept orders subject to penalty clauses. This agreement supersedes any
such clauses in dealer purchase orders.
EXPORT POLICY
All quotations for export sales will be handled by Dorian Drake International
(www.doriandrake.com), Randell's export management organization.
*FOOTNOTES IN REFERENCE TO PARAGRAPHS ABOVE
1. Herein called Randell.
2. NET means list price less discount, warranty, labor policy, freight, Randell delivery and other
miscellaneous charges.
CASH DISCOUNTS WILL BE CALCULATED ON NET ONLY.
8 8 8 8
800-621-8560
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