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Problem
The C Stick doesn't work properly
The screen goes completely black
and the system won't respond /
The system freezes up
No sound from the speakers
No audio from headphones
I can't use the microphone /
My voice isn't recognised
My steps aren't being counted
My microSD card is not
responding
•
Is the software compatible with the C Stick?
The C Stick is only usable in software titles or sections of software titles that support it, or in
place of the Right Circle Pad for software that supports the Nintendo 3DS Circle Pad Pro
•
Does the C Stick input match what you see on screen?
If you move the C Stick while the system is turning on, movements may be input despite the
C Stick not being used. If this happens, close the system and enter Sleep Mode. When you
open the system and exit Sleep Mode, the C Stick will automatically recalibrate.
If the screen stays black when you turn the system on or when you exit Sleep Mode (reopen
the system after closing it while the power is on), or the screen suddenly goes black during
gameplay and the system stops responding, turn the system off by holding the POWER Button
down until the Power LED goes out, then press the POWER Button again to turn the system
back on.
•
Are headphones connected?
If headphones are attached to the system, no sound will come through the speakers.
Note: The camera's shutter sound will always be played at a fixed volume, regardless of the current
setting of the volume control and even if headphones are connected.
•
Is the plug of the headphones firmly inserted?
Make sure the plug of the headphones is securely plugged into the audio jack.
•
Does this software title or section of it use the microphone?
The microphone is only usable in software titles or sections of software titles that support it.
•
Is the microphone working properly?
Select MIC TEST in System Settings to confirm that the microphone is functioning properly
( p.
41).
•
Are voices other than your own, such as those of family and friends, recognised
correctly?
There are individual differences in speech recognition rates. Some voices are more difficult to
recognise than others.
•
Is a headset with microphone attached?
Try removing the headset with microphone and using the system microphone instead.
•
Is the system open?
Your steps will only be counted while the system is closed and in Sleep Mode.
•
Is the system in a loosely-hanging bag?
There may be cases where the system cannot correctly count your steps. If it is put in a loosely-
hanging bag while walking, step data may not be counted accurately. If you want to put the
system in a bag while carrying it around, use a tight-fitting bag such as a belt pouch.
Note:
•
Depending on the conditions, the step count might be higher or lower than the number of actual
steps taken.
•
Do not put the system into your back pocket. Subjecting the system and LCD screens to excessive
force, for example by sitting on them, can damage them and lead to injury or malfunction.
•
Has the microSD card been correctly inserted into the system?
Turn the power off and insert the microSD card gently but firmly until it clicks into place in
the microSD card slot on the back of the system
•
Are the microSD card terminals dirty?
Softly wipe the terminals with dry cotton to avoid damaging the microSD card.
Solution
( p.
49).
( p.
12).
53
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