Service Information - THOMSON TCM420 User Manual

Quick Reference
Buttons
ON/OFF (INTERNET ON/OFF)* – Turns the Internet connection ON and
OFF for additional security. In OFF mode, the CABLE ACTIVITY LED is
also disabled. Do not press this button when transmitting data over the
internet. The information will be lost and your connection disabled.
Light/LED Indicators
POWER (INTERNET)* – Indicates whether the Internet Connection is
active.
PC LINK – Indicates whether the connection between the computer and
the modem is active (ready to transmit/receive) or actually transmitting/
receiving. The light is off when no carrier is present (or the modem is in
standby mode), on when the carrier is present but there's no transmit/
receive activity, and flashing when there is transmit/receive activity.
CABLE (CABLE-LINK)* – Indicates the status of your cable connection.
The light is off when no cable connection is detected and fully lit when
the modem is registered with the network and data can be sent.
ACTIVITY (CABLE ACTIVITY)* – Indicates the existence of data traffic in the cable lines.
The light is off when no data traffic is present and flashing when data activity exists.
EMAIL (MESSAGE)* – This light flashes when you have mail or message (if available
through service provider).

Service Information

If you purchased or leased your cable modem directly from your cable company, then
warranty service for the cable modem may be provided through your cable provider or its
authorized representative. For information on 1) Order Service, 2) Obtaining Customer
Support, or 3) Additional Service Information, please contact your cable company. If you
purchased your cable modem from a retailer, see the enclosed warranty card.
* Actual button or LED names may vary per model.
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