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Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
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At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Safety Precautions Please read these instructions completely before using the equipment. • Keep these instructions in a safe place. • Heed all warnings and follow all instructions. • Sit at least 18” / 45 cm from the display. • When installing the display, please leave 3.9” / 10 cm of open space around the display for ventilation safety purposes.
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• If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and contact your dealer or ViewSonic. It is dangerous to continue using the display. •...
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• Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions. • Fastening the display to a wall or fixed object using cordage or other restraining devices can help support the weight of the display in order to prevent the display from falling over.
Contents Safety Precautions ............3 Introduction ..............8 Package Contents ....................8 Product Overview ....................9 Initial Setup ............... 10 Installing the Stand ....................10 Wall Mounting ......................13 Using the Security Slot ..................15 Making Connections ..........16 Connecting to Power ....................16 Connecting External Devices ................17 HDMI Connection ....................
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Appendix ..............47 Specifications ......................47 Glossary ........................50 Troubleshooting ....................55 Maintenance......................57 General Precautions ....................57 Cleaning the Screen ....................57 Cleaning the Case ....................57 Disclaimer ......................57 Product Upgradeability and Repairability ............58 Regulatory and Service Information ......59 Compliance Information ..................59 FCC Compliance Statement ...................
Introduction Package Contents • IPS display • Power cord • Video cable • USB cable • Quick start guide NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
Product Overview Front View Webcam Display screen Power button NOTE: For more information about the 1 (Volume Down) / 2 (Volume Up) / 3 (Speaker Mute) / 4 (Microphone Mute) / 5 (OSD Menu) key and its functions, refer to “Hot Keys” on page 30. Rear View USB Downstream Security Slot 1.
Initial Setup This section provides detailed instructions for setting up your monitor. NOTE: The monitor comes packaged in a user-friendly box to make installation easy. Installing the Stand 1. Place the box on a flat, stable surface and open the front flap of the box to reveal the contents. 2. Remove the monitor stand’s base and neck. Align and connect the two (2) points on the monitor stand’s base with the monitor stand’s neck. 3. Use the captured screw in the monitor stand’s base and secure it to the monitor stand’s neck.
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4. Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below: NOTE: Ensure the stand is secure and the quick release tab positively clicks into place.
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5. Using the stand’s handle, lift the device out of the box and into its upright position on a flat, stable surface. NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.
Wall Mounting Refer to the table below for the standard dimensions for wall mount kits. NOTE: For use only with a UL Listed Wall Mount Bracket. To obtain a wall- mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Maximum Hole pattern Interface Pad Pad Hole Screw Specification &...
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5. Attach the mounting bracket to the VESA mounting holes at the rear of the device. Then secure it with four (4) screws (M4 x 10 mm). 100 mm 6. Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall.
Using the Security Slot To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over. Below is an example of setting up a security slot locking device on a table.
Making Connections This section guides you on how to connect the monitor with other equipment. Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the device. 2. Connect the power cord plug to a power outlet.
Connecting External Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect the other end of the cable to the HDMI port of your computer. NOTE: The monitor is equipped with one HDMI 1.4 port.
DisplayPort Connection Connect one end of a DisplayPort cable to the DisplayPort port. Then connect the other end of the cable to the DisplayPort or mini DP port of your computer. NOTE: To connect the monitor to the Thunderbolt port (v. 1&2) on your Mac, connect the mini DP end of the “mini DP to DisplayPort cable”...
VGA Connection Connect one end of a VGA cable to the VGA port of your monitor. Then connect the other end of the cable to the VGA port of your computer.
USB Connection Connect one end of a USB cable to a USB port of the monitor. Then connect the other end of the cable to a USB port of your computer. NOTE: The monitor supports two (2) types of USB ports. When making the connection(s), observe the following guidelines: •...
Audio Connection Plug the audio jack of the ear-/headphones into the Audio Out port of the monitor. Additionally, you can connect the monitor to a sound bar using an audio cable. NOTE: The monitor is also equipped with dual speakers.
Using the Monitor Adjusting the Viewing Angle For optimal viewing, you can adjust the viewing angle using any of the following methods: Height Adjustment Lower or raise the monitor to the desired height (0 to 130 mm). NOTE: When adjusting, press down firmly along the adjustment track.
Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5° to 40°). NOTE: • When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand. • The monitor must be lifted to the highest position, then it can support 40° tilt. Screen Orientation Adjustment (Monitor Pivot) 1. Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full tilt position.
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2. Rotate the monitor 90° clockwise or counter clockwise from landscape to portrait orientation. NOTE: • To rotate the screen image, manually change the system’s display orientation settings. • When adjusting, make sure to hold both sides of your monitor firmly with both hands.
Turning the Device On/Off 1. Plug the power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor is not being used for a long period of time, please disconnect the power plug from the power outlet.
Using the Webcam NOTE: To activate the webcam, ensure the monitor is connected to your computer via the USB Upstream port. Uncovering and Covering the Webcam Uncovered Covered...
Using the Control Panel Keys Use the control panel keys to adjust the volume, mute the speaker, mute the microphone, and navigate the On-Screen Display (OSD) Menu. 1 3 5 Quick Menu Volume Down/Volume Up Press the 1 or 2 key to adjust the speaker volume. Speaker Mute Press the 3 key to mute/unmute the speaker.
Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. Description 2 + 3 Press and hold the keys to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu. OSD Lock/Unlock Locking OSD Press and hold for 10s to lock OSD If the OSD Menu is locked, the below message will appear on the screen: OSD Lock/Unlock...
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Description 2 + 4 Press and hold the keys to lock/unlock the Power button. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button. Power Lock/Unlock Locking Power Button Press and hold for 10s to lock power If the Power button is locked, the below message will appear on the screen: Power Lock/Unlock Power Button Locked 3 + 5...
Configuring the Settings General Operations 1920 X 1080 @ 60Hz 1920 X 1080 @ 60Hz Key Guide 1. Press the 5 key to display the OSD Menu. ViewMode Color Adjust Manual Image Input Audio/Mic Setup Menu Select Adjust D-Sub HDMI DisplayPort 1920 X 1080 @ 60Hz 2.
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3. Press the 1 or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu. Input Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Select Adjust Volume Speaker Mute Microphone Mute 1920 X 1080 @ 60Hz 4. Press the 1 or 2 key to adjust/select the setting. Then press the 3 key to confirm. Input Audio/Mic ViewMode Color Adjust Manual Image...
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NOTE: Certain menu option adjustments do not require the user to press the 3 key to confirm the selection. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments. Input Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Input Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Select Adjust Select Adjust Volume Volume Speaker Mute Speaker Mute Microphone Mute Microphone Mute 1920 X 1080 @ 60Hz 1920 X 1080 @ 60Hz Key Guide Key Guide...
On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option Input Select D-Sub (VGA) HDMI DisplayPort Audio/Mic Volume (-/+, 0~100) Speaker Mute Microphone Mute ViewMode Office Text CUSTOM 1/2/3 Low Input Lag On/Off Black (-/+, 0/10/20/30/40/50/60/ Stabilization 70/80/90/100) Advanced DCR (-/+, 0/25/50/75/100) Response Time Standard...
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Main Menu Sub-menu Menu Option ViewMode Game FPS 1 FPS 2 MOBA Color Adjust Contrast/ Contrast (-/+, 0~100) Brightness Brightness (-/+, 0~100) Color Bluish Temperature Cool Native Warm User Color (-/+, 0~100) Green (-/+, 0~100) Blue (-/+, 0~100) Color Space¹ Auto Color Range¹...
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Main Menu Sub-menu Menu Option Setup Menu Language English Français Deutsch Español Italiano Suomi Русский Türkçe 日本語 한국어 繁體中文 简体中文 Česká Svenska Resolution Notice Information OSD Timeout (-/+, 5/15/30/60) OSD Background On OSD Pivot 0˚ +90˚ -90˚ Power Indicator Auto Power Off Sleep 30 Minutes 45 Minutes...
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Main Menu Sub-menu Menu Option Setup Menu DisplayPort 1.2³ DDC/CI Auto Detect All Recall ¹ If a D-Sub connection is detected, it will be grayed out. ² If no D-Sub connection is detected, it will be grayed out. ³ If no DisplayPort connection is detected, it will be grayed out.
Menu Options Input Select 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Input Select. Then press the 3 key to enter the Input Select menu. Input Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Select...
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Audio/Mic 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Audio/Mic. Then press the 3 key to enter the Audio/Mic menu. Manual Image Input Audio/Mic ViewMode Color Adjust Setup Menu Select Adjust Volume...
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ViewMode Menu 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select ViewMode. Then press the 3 key to enter the ViewMode menu. Manual Image Input Audio/Mic ViewMode Color Adjust Setup Menu Select Adjust Office...
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Color Adjust Menu NOTE: Some sub-menus may not be adjustable depending on the user’s custom settings. 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Color Adjust. Then press the 3 key to enter the Color Adjust menu.
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Menu Option Description Select the color temperature setting. • Bluish: Set the color temperature to 9300K. • Cool: Set the color temperature to 7500K • Native: Default color temperature. Recommended for Color Temperature regular use. • Warm: Set the color temperature to 5000K. • User Color: Adjust red, green, and blue values as desired.
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Manual Image Adjust Menu 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Manual Image Adjust. Then press the 3 key to enter the Manual Image Adjust menu. Manual Image Input Audio/Mic ViewMode...
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Setup Menu 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Setup Menu. Then press the 3 key to enter the Setup Menu menu. Input Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Select Adjust...
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Menu Option Description Language Select an available language for the OSD Menu. Enable this option to allow the system to inform users that Resolution Notice the current viewing resolution is not the correct native resolution. Information Display the monitor information. Set the length of time the OSD Menu remains on the OSD Timeout screen. Show/Hide the OSD background when the OSD Menu OSD Background appears on the screen. Set the OSD Menu orientation. • 0°: Sets the OSD Menu without a pivot. OSD Pivot •...
Appendix Specifications Item Category Specifications Type IPS, a-Si TFT active matrix 1920 x 1080 LCD 0.3114 (H)mm x 0.3114 (V)mm pixel pitch Display Size 68.5 cm, 27” (real diagonal) Color Filter RGB vertical stripe Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H) Input Signal Video Sync Separate Sync VGA: f :24-82 kHz, f :50-75 Hz TMDS digital (100 Ω) HDMI (v1.4): f...
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Item Category Specifications Resolution Supported • 1920 x 1080 @ 50, 60Hz • 1680 x 1050 @ 60Hz • 1600 x 1200 @ 60Hz • 1600 x 900 @ 60Hz • 1440 x 900 @ 60, 75Hz • 1440 x 576 @ 50Hz •...
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Item Category Specifications Power 26.14 (Typical) (Blue LED) Consumption 32.5 W (Max ) (Blue LED) < 0.3W ¹ Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. ² Please use the power adapter from ViewSonic® or an authorized source only. ³ Maximum power consumption without Audio or USB.
Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source. Auto Detect If the current input source has no signal, the monitor will automatically switch to the next input option. This function on some models is disabled by default. Auto Image Adjust Automatically adjusts the screen image for an ideal viewing experience. Black Stabilization ViewSonic’s Black stabilization provides heightened visibility and detail by brightening dark scenes. Blue Light Filter Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience. Brightness Adjusts background black levels of the screen image.
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Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly. Options Description The monitor automatically recognizes the color format Auto and black and white levels. Full Range The color range of black and white levels are full. Limited Range The color range of black and white levels are limited. Color Space Allows users to choose which color space they would like to use for monitor color output (RGB, YUV).
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Manually stretch or shorten the screen image on its horizontal axis. Adjusts the tint of each color (red, green, blue, cyan, magenta, and yellow). Information Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency). NOTE: VESA 1024 x 768 @ 60Hz (example) means that the resolution is 1024 x 768 and the refresh rate is 60 Hertz. Input Select Toggles between the various input options that are available for the monitor.
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Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. NOTE: • (Exception) This control does not affect changes made in the “Language Select” or “Power Lock” setting. • Memory Recall is the default as-shipped display configuration and settings. Memory Recall is the setting in which the product qualifies for ENERGY STAR®. Any changes to default as-shipped display configuration and settings would change the energy consumption, and may increase energy consumption beyond the limits required for ENERGY STAR® qualification, as applicable. ENERGY STAR® is a set of power-saving guidelines issued by the U.S.
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Saturation Adjusts the color depth of each color (red, green, blue, cyan, magenta, and yellow). Setup Menu Adjusts On-Screen Display (OSD) settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu. Sharpness Adjusts the picture quality of the monitor. ViewMode ViewSonic®’s unique ViewMode feature offers “Game,” “Movie,” “Web,” “Text,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications. YUV Color Space YUV color space is used for color image and video processing; taking into account properties of the human eye that allow for reduced bandwidth of chroma components without perceptual distortion.
• Connect the monitor to another computer. • If you have an older graphics card, contact ViewSonic® for a non-DDC adapter. Screen image is too • Adjust the brightness and contrast settings. light or dark • Reset the monitor to factory settings.
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Problem or Issue Possible Solutions The screen is not • Adjust the resolution to the correct Aspect Ratio. centered correctly • Adjust the horizontal and vertical controls via the OSD Menu. • Reset the monitor to factory settings. The screen appears • Make sure the “Blue Light Filter” is Off. yellow The OSD Menu does • Check whether the OSD Menu is locked. not appear on the •...
Disclaimer • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or...
Product Upgradeability and Repairability The following is a list of hardware features available Upgradable Repairable Replaceable for at least 5 years after the sale of the product. Main Processor(s) or SOC Memory Wireless Networking Capability Graphics Card Rechargeable Battery Fan Assembly Camera Fingerprint Reader Display Assembly Keyboard Internal Power Supply NOTE: *N/A = Not applicable for the product.
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance...
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
“India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: https://recycle.epa.gov.tw/...
TCO Certified A third-party certi cation according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories.
For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ www.viewsonic.com.cn www.viewsonic.com/hk/ 中国 (China) 香港 (繁體中文) Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/...
(e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section). How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
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• To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
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Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Replacement product or parts may include remanufactured or refurbished parts or components & accessories. How long the warranty is effective: ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase.
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There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose. Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
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Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV. Compumantenimietnos Garantizados, S.A. de C.V. Calle Juarez 284 local 2 AV.
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C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...
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