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Basic Operation
Receiving a Transferred Call from Another Station
If a call is transferred to your station, the line indicator flashes red. To answer the call, press
that line button.
If you are on the line when a call is transferred to you, you will hear beeps to alert you
of the incoming call. Put your current call on hold by pressing Hold, and then pick up the
incoming call by pressing the corresponding line button.
NOTE: During the transfer, the only two stations that can access the line are: a) the
transferring station, or; b) the station receiving the transfer.
VERY IMPORTANT: To transfer a call from one station to another, the two stations should be
connected to the same line.
Message Waiting
Provide your phone company offers voice messaging service and you subscribe to it, the
New Message indicator flashes when the phone is not in use to indicate there is a message
waiting. Also, from the display, you can find which line has message waiting. The indicator
stops flashing after the message is reviewed.
NOTE: Not applicable to Model 25423.
Privacy
While in use, a line can be secured so that no one else can listen to the conversation. This
feature only applies to 25423, 25424, 25425, 25413, 25414, 25415, 25403 and 25404
phones. However, other phone which are not compatible with these models can still access
the line.
Providing Privacy
At any time during a conversation, you can use the privacy feature to secure the line.
1. While on a line, press the Privacy button. The indicator turns on.
2. To cancel, press Privacy again or hang up.
NOTE: If you put a call on hold while in privacy mode, no one but you can access the line on
hold.
Conference Calls
This feature allows you to have a 3-way conversation using any combination of 2 lines.
To connect and conference
1. To make a call, press the line you want and dial the telephone number. If you already
have someone on the line, skip to step 2.
2. Press the Hold button to place the call on hold.
2
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Need help?
Do you have a question about the 25424RE1 and is the answer not in the manual?
Questions and answers
how to change hold music
Unable to make a call. There is a dial tone. Buttons don't work
The buttons on the RCA 25424RE1 phone may not be working despite having a dial tone due to the following reasons:
1. Hook Switch Issue – Ensure the hook switch pops up when the handset is lifted.
2. Speaker Button Check – Verify that the Speaker button indicator is off.
3. Wiring Problem – Disconnect the phone and try another phone in the same jack to determine if the issue is with the wiring or local service.
4. Mute Feature – Ensure the Mute feature is not turned on.
5. Cord Connection – Check that the handset or headset cord is properly and securely inserted.
If the issue persists, further troubleshooting may be required.
This answer is automatically generated
Change the time
To change the time on an RCA 25424RE1 manually, follow these steps:
1. Press the Menu button while in standby mode.
2. Use the Vol (+ or -) buttons to scroll to SET TIME & DATE.
3. Press the Sel/Save button.
4. Use the Vol (+ or -) buttons to scroll to SET CLOCK.
The time and date are also set automatically when you receive the first Caller ID (CID) call.
This answer is automatically generated