Potterton Assure 16 Heat User Manual

Potterton Assure 16 Heat User Manual

Condensing central heating boiler
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United Kingdom
en
User Guide
Condensing Central Heating Boiler
Assure Heat
13 - 16 - 19 - 25 - 30
Please keep these instructions in a safe place.
If you move house please hand them over to the next occupier.

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Summary of Contents for Potterton Assure 16 Heat

  • Page 1 United Kingdom User Guide Condensing Central Heating Boiler Assure Heat 13 - 16 - 19 - 25 - 30 Please keep these instructions in a safe place. If you move house please hand them over to the next occupier.
  • Page 2 Model Range Potterton Assure 13 Heat G.C.N 41-592-66 Potterton Assure 16 Heat G.C.N 41-592-67 Potterton Assure 19 Heat G.C.N 41-592-68 Potterton Assure 25 Heat G.C.N 41-592-69 Potterton Assure 30 Heat G.C.N 41-592-70 Dear Customer, Thank you for purchasing this appliance.
  • Page 3: Table Of Contents

    Contents Contents Introduction General Additional Documentation Symbols Used Abbreviations / Glossary Extent of Liabilities 1.5.1 Manufacturer’s Liability 1.5.2 Installer’s Responsibility 1.5.3 User’s Responsibility Safety General Safety Instructions Recommendations 2.2.1 Benchmark Commissioning Checklist Technical Specifications Technical Data 3.1.1 Clearances Description of the Product General Description Operating Principle 4.2.1...
  • Page 4 Contents Troubleshooting Fault Warning & Lock-out Codes Fault Finding Decommissioning Decommissioning Procedure Disposal 10.1 Disposal / Recycling Environmental 11.1 Energy Saving 11.2 Room Thermostats and Settings Warranty 12.1 General 12.2 Terms of Warranty 12.2.1 Standard Warranty Terms and Conditions Appendix 13.1 ErP Information 13.1.1...
  • Page 5 This page is intentionally blank 7668918-01 (10/16) Assure Heat...
  • Page 6: Introduction

    Introduction Introduction General WARNING WARNING Installation, repair and maintenance must only be Installation, repair and maintenance must only be carried out only by a competent person. This carried out only by a competent person. This document is intended for use by competent persons, document is intended for use by competent persons, All Gas Safe registered engineers carry an ID card with their licence number and a photograph.
  • Page 7: Abbreviations / Glossary

    Introduction Abbreviations / Glossary DHW: Domestic Hot Water CH: Central Heating GB: Great Britain IE: Ireland BS: British Standard HHIC: Heating and Hotwater Industry Council Extent of Liabilities 1.5.1. Manufacturer's Liability Our products are manufactured in compliance with the requirements of the various european applicable Directives. They are therefore delivered with marking and all relevant documentation.
  • Page 8: Installer's Responsibility

    Introduction 1.5.2 Installer's Responsibility The installer is responsible for the installation and initial start up of the appliance. The installer must adhere to the following instructions: Read and follow the instructions given in the manuals provided with the appliance. Carry out installation in compliance with the prevailing legislation and standards.
  • Page 9: Safety

    Safety Safety General Safety Instructions DANGER If you smell gas: Turn off the gas supply at the meter Open windows and doors in the hazardous area Do not operate light switches Do not operate any electrical equipment Do not use a telephone in the hazardous area Extinguish any naked flame and do not smoke Warn any other occupants and vacate the premises...
  • Page 10: Recommendations

    Safety Recommendations CAUTION Only qualified professionals are authorised to work on the appliance and the installation. For sealed systems regularly check the water pressure in the system (recommended pressure is 1.5 bar). Your installer will advise on the method of repressurising if required.
  • Page 11: Technical Specifications

    Technical Specifications Technical Specifications Technical Data NOTE: All data in this section are nominal Electrical Supply 230V~ 50Hz Outercase Dimensions values and subject to normal production (Appliance must be connected to an Overall Height 790mm Inc Flue Elbow tolerances. earthed supply) Casing Height 625mm Casing Width...
  • Page 12: Clearances

    Technical Specifications 3.1.1. Clearances 1. A flat vertical area is required for the installation of the boiler. 2. These dimensions include the necessary clearances around the boiler for case removal, spanner access and air movement (Figs. 1 & 2). Additional clearances may be required for the passage of pipes around local obstructions such as joists running parallel to the front face of the boiler.
  • Page 13: Description Of The Product

    Description of the Product Description of the Product General Description 1. The Potterton Assure Heat is a wall mounted condensing boiler which is room sealed and fan assisted, and will serve central heating and stored domestic hot water 2. The boiler will be one of the following outputs:-...
  • Page 14: Control Panel Description

    Description of the Product Control Panel Description 4.3.1 User Interaction Controller (Fig. 4) Key to symbols:- Heating Water Temperature Sweep Key and Status Signals Reset button and On/Off Signal 1. The User Interaction Controller has 2 illuminating push buttons which provide information about the operating condition of the boiler.
  • Page 15: Standard Delivery

    Description of the Product Standard Delivery 1. The literature pack contains: Literature pack • Installation & Servicing Manual (including ‘benchmark’) • User Guide Instructions • Flue Accessories & Fitting Guide • Warranty Documentation • System Additive Leaflets • Wall Template •...
  • Page 16: Operation

    Operation Operation Operation Checking Procedure & Basic Fault Identification START Is the Room Thermostat (if Make sure the gas Is the Timer ON and fitted) set high enough ? supply is turned ON calling for heat ? and check if other gas appliances are operating (e.g.
  • Page 17 Operation Is there electricity to Ignition Spark will commence the boiler ? Switch on. Boiler flame established (Both lights are on) Check the fused spur to the boiler is in the on position. If the boiler fails to operate. Contact your Installer.
  • Page 18: Shutdown

    Operation / Settings Shutdown 1. If it is anticipated that the boiler will not be used for a long period or the property is to be unoccupied it is recommended that the system is drained if the electricity & gas supplies are to be turned off.
  • Page 19: Maintenance

    Maintenance Maintenance General 1. The boiler does not require any special maintenance. However, the boiler must be serviced annually in accordance with the Installation and Service Manual and the relevant section of the Benchmark Service Record completed in order to maintain the warranty.
  • Page 20: Filling The System

    Maintenance Filling the System The boiler will be installed on either an open-vented or sealed (pressurised) heating system. If you are unsure which type of system you have consult your installer. Sealed systems may require periodic re-pressurisation. If this is required on a regular basis a fault or leak is indicated.
  • Page 21: Venting The System

    Maintenance Venting the System If any air is present in the appliance or system it must be removed in order to prevent nuisance noises that may occur during operation. The boiler has an inbuilt auto air vent to aid the removal of air and is supplied in the open position. Proceed as follows: Open the valves of all the radiators connected to the system.
  • Page 22: Draining The System

    Maintenance Draining the System It may be necessary to drain the CH system if radiators need to be replaced or removed, if there is a major water leak or if there is a risk of freezing. Proceed as follows: Open the valves of all the radiators connected to the system.
  • Page 23: Troubleshooting

    Troubleshooting Troubleshooting Fault Warning & Lock-out Codes 1. The colour of the status light on the boiler control panel and the number of times that it flashes indicates whether the boiler is working normally, has a problem or requires servicing. Fault - Warning When flashing green light indicates that the boiler has detected a problem, and is attempting to resolve it.
  • Page 24: Fault Finding

    Troubleshooting Fault Finding 1. If the boiler is not working, check section 5.1 Operation Checking Procedure & Basic Fault Identification or the fault finding table. Contact your Installer. Problem Possible Causes There is no domestic hot water Check that the boiler is being supplied with power and/or the radiators are cold.
  • Page 25: Decommissioning

    Decommissioning / Disposal 9 / 10 Decommissioning Decommissioning Procedure CAUTION Only qualified professionals are authorised to work on the appliance and system to decommission. 1. If your the boiler needs to be decommissioned either temporarily or permanently the following should be performed: •...
  • Page 26: Environmental

    Environmental Environmental 11.1 Energy Saving Tips on saving energy: Do not cover radiators. Do not hang curtains in front of radiators. Install reflective panels behind the radiators to prevent heat losses. Insulate the pipes in rooms that are not heated (cellars and lofts).
  • Page 27: Warranty

    Warranty Warranty 12.1 General To make sure your boiler warranty is activated and maintained, it is essential that the: 1. Benchmark checklist is completed by your installer 2. Warranty is registered within 30 days 3. Boiler has an annual service Please note that failure to adhere to terms and conditions will make your warranty invalid.
  • Page 28 Warranty Annual Service A service must be completed every 12 months from the date of installation to maintain your warranty. This service must be completed by one of the following: • A Gas Safe registered installer/engineer • Baxi Customer Support; call us 0344 871 1545 Please make sure that your engineer has logged the service information at the back of the installation and service manual.
  • Page 29: Appendix

    Appendix 13.1 ErP Information 13.1.1. Product Fiche - Boiler Space Heaters Product fiche for boiler space heaters Potterton Assure Heat Seasonal space heating energy efficiency class Rated heat output (Prated or Psup) Seasonal space heating energy efficiency Annual energy consumption...
  • Page 30: Package Fiche - Boilers

    Appendix 13.1.2. Package Fiche - Boilers Package fiche for boilers indicating the space heating energy efficiency of the package fi f ‘I’ I I I Class IV = 2%, Class V = 3%, Class VI = 4%, c fi Class VII = 3.5%, Class VIII = 5% c fi...
  • Page 31 1.00 (1) The intermediate values are calculated by linear interpolation between the two adjacent values. (2) Prated is related to the preferential space heater or combination heater. Package efficiency Potterton Assure Heat Temperature control X Temperature control Y 7668918-01 (10/16)
  • Page 32 Baxi Customer Support 0344 871 1545 Opening hours Monday - Friday, 8.00am-6.00pm Weekends and Bank Holidays, 8.30am-2.00pm Please note calls may be recorded for training and monitoring purposes baxi.co.uk Register now to activate your warranty: www.baxi.co.uk/registration For the warranty to be maintained, please make sure... Benchmark checklist is completed Warranty is registered within 30 days The boiler has an annual service...

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