Trouble Shooting - Hisense H299BME User Manual

Trouble shooting

Warning! Before trouble-shooting,
disconnect the power supply. Only a
qualified electrician or other
personnel must carry out the trouble-
shooting that is not in the manual.
Problem
Appliance does not
work.
Appliance cools too
much.
The food is too warm.
Interior lighting does
not work.
Heavy build-up of
frost, possibly also on
the door seal.
Unusual noises.
The compressor does
not start immediately
after changing the
temperature setting.
Water on the floor or
storage shelves.
Possible cause
Appliance is not switched on.
Main plug is not plugged in or
is loose.
Fuse has blown or is defective.
Outlet is defective.
Temperature is set too cold.
Temperature is not properly
adjusted.
Door was open for an
extended period.
A large quantity of warm food
was placed in the appliance
within the last 24 hours.
The appliance is near a heat
source.
LED light part is defective.
Door seal is not air-tight
(possibly after reversing the
door).
Appliance is not level.
The appliance is touching the
wall or other objects.
A component, e.g. a pipe, on
the rear of the appliance is
touching another part of the
appliance or the wall.
This is normal, no error has
occurred.
Water drain hole is blocked.
Hisense Refrigerator
Important!
Repairs to the appliance may only be
performed by competent service engineers.
Improper repairs can give rise to significant
hazards for the user. If your appliance
needs repairing, please contact
specialist dealer or your local Customer
Service Center.
Solution
Switch on the appliance.
Plug the appliance into the
electrical socket.
Check fuse, replace if necessary.
Defective parts need
repaired by an electrician.
Turn the temperature regulator to
a warmer setting temporarily.
Please refer to the "Control panel"
section.
Open the door only as long as
necessary.
Turn the temperature regulator
to a colder setting temporarily.
Please refer to the "Installation
Location" section.
Please look in the "changing the
LED light part "section.
Carefully warm
sections of the door seal with a
hair dryer (on a cool setting). At
the same time, shape the warmed
door seal by hand so that it sits
correctly.
Readjust the feet.
Move the appliance slightly.
If necessary, carefully bend the
component out of the way.
The compressor starts after a
period of time.
Refer to the "Cleaning and Care"
section.
22
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