Philips AC3737 User Manual page 19

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Problem
The water tank leaks.
There are some white
deposits on the
humidification filter.
The filter becomes
yellowish after some
time.
The appliance produces
a strange smell.
I do not see visible
mist coming out of
the humidifier. Is it
working?
The airflow that comes
out of the air outlet is
significantly weaker
than before.
The air quality does not
improve, even though
the appliance has been
operating for a long
time.
Possible solution
Make sure that the water do not exceed the maximum level. Install the
top cover of the humidification filter tightly when adding water.
Make sure that the water tank is well assembled/connected every time
after you clean it.
If the problem persists, contact the Consumer Care Center in your
country.
The white deposits are called scale and they consist of minerals from
the water. Scale on the humidification filter affects the humidifying
performance, however it does not harm your health. Please follow the
cleaning instructions in the user manual.
The yellow deposit is a natural effect of the filter material, and it has no
impact on humidification performance. Clean the humidification filter
frequently to remove the scale, and replace the humidification filter every
6 months.
Make sure there is water in the water tank.
Clean the humidification filter (see the chapter "Cleaning and
maintenance").
The first few times you use the appliance, it may produce a plastic smell.
This is normal. However, if the appliance produces a burnt smell even
if removing filters, contact your Philips dealer or an authorized Philips
service center. The filter may produce smell after being used for a while
because of the absorption of indoor gases. It's recommended that you
reactivate the filter by putting it in ventilation place for repeated use. If
odor still exists, replace the filter.
When mist is very fine, it is invisible. This humidifier has a NanoCloud
humidification technology, which produces healthy humid air from the
outlet area without formation of water mist. Therefore, you cannot see
the mist.
The surface of the filter is dirty. Clean the surface of the filter (see the
chapter "Cleaning and maintenance").
The target humidity is reached (see the chapter "Setting target
humidity").
Check if the packing material is removed from the filter.
The filter has not been placed in the appliance. Make sure that the filter
is properly installed.
Room size is large or the outdoor air quality is poor.
For optimum purification performance, please close the doors and
windows when operating the appliance.
There are indoor pollution resources. For instances, smoking, cooking,
incense, perfume or alcohol.
Filter reaches the end of life. Replace the filter with a new one.
EN
17

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