enTroubleshooting
Disturbance
"E:36 / -10"
"E:60 / -2B"
"E:30 / -10" and/or
"E:35 / -10"
42
Cause and troubleshooting
Remove impermissible extensions on the water drain
▶
hose.
→
"Connecting the device", page 15
Pump cover is not fully screwed in.
Make sure that the pump cover is screwed into the
▶
device as far as it will go. The handle of the pump
cover must be vertical.
Imbalance control system stopped spinning due to
uneven laundry distribution.
Redistribute the laundry in the drum.
▶
A notice:Put large and small items of laundry together
in the drum. Items of laundry of different sizes spread
out better when spinning.
Water pressure is low. No
fix possible.
Filter in the water inlet is clogged.
Clean the strainer in the water inlet.
▶
Water tap is closed.
Open the faucet.
▶
Water inlet hose is kinked or pinched.
Make sure the water inlet hose is not kinked or
▶
pinched.
Water level measurement system defective.
A notice:With the error message, the device starts
a pumping process.
First wait about 5 minutes until the pumping
1.
process is finished.
To reset the error message, switch off the device.
2.
Turn the device back on.
3.
If the error message appears again, call for service.
4.
→
"Customer Service", page 52
There is water in the floor pan.
Turn off the tap.
▶
Call customer service.
▶
→
"Customer Service", page 52
Device is leaking.
Turn off the tap.
▶