Troubleshooting - Sony HDR-PJ820 Help Manual

Help Guide

Troubleshooting

Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
If you have problems
If you run into any problems using this product, follow the steps below.
1. Check the items under "Troubleshooting," and inspect this product.
2. Disconnect the power source, attach the power source again after about 1 minute, and turn this product on.
3. Perform [Initialize].
If you select [Initialize], all settings, including the clock setting, are reset.
4. Contact your Sony dealer or local authorized Sony service facility.
Note
You may need to initialize or change the current internal memory of this product depending on the problem.
If you do so, the data stored on the internal memory will be deleted. Be sure to save the data on the internal memory
on other media (backup) before sending this product for repair. We will not compensate you for any loss of internal
memory data.
During repair, we may check a minimum amount of data stored on the internal memory in order to investigate the
problem. However, your Sony dealer will neither copy nor retain your data.
Related Topic
Initialize
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
344