Minolta HN-DPF1001 Instruction Manual page 18

Return Instructions
If your speaker malfunctions during the warranty period of one calendar year (90
days for battery), contact our customer service department at (212) 883-8838 to
obtain troubleshooting information. If troubleshooting assistance fails to remedy the
problem, you will receive a return authorization # and instructions for sending your
unit to our Service Center. Your return authorization number must be clearly visible
and placed on the outside of box when the unit is returned.
Enclose a copy of your original proof of purchase showing the original purchase
date, along with detailed information describing the exact nature of your problem.
Be sure to include your complete name, address, email address, daytime and evening
contact numbers. In addition, please send a check or money order made payable
to "ESI Cases & Accessories " for return freight amount (given to you by our service
agents). All of the above must be included with your return, or your package will not
be eligible for service under our warranty.
e customer is responsible for packing the speaker in it's original carton or equiva-
lent, and for insuring, and shipping the unit to our service center. Please make sure to
pack all accessories included with your speaker so that we can properly identify any
issues. All freight cost to return the unit to ESI Cases & Accessories., are the respon-
sibility of the customer. If your speaker is under warranty, then ESI Cases & Accesso-
ries. will at its sole discretion, exchange or repair the speaker without charge for parts
and labor. e customer is responsible for return freight and should include a check
or money order payable to "ESI Cases & Accessories. " with your return for the return
freight amount. Any shipments received without a Return Authorization number will
be refused. For more details please contact our customer service department.
Send product:
ESI Cases & Accessories
44 East 32nd Street
New York, NY 10016
Tech Support: (212) 883-8838
TechSupport@ESICellular.com
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