Mercedes-Benz SLS AMG 2012 Operator's Manual page 210

Features
208
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
Describe the type of assistance needed.
X
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i
The mbrace system failed to initiate a
Roadside Assistance call if:
the indicator lamp in Roadside
R
Assistance button : is flashing
continuously.
no voice connection to the Mercedes-
R
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed
multifunction display.
To end a call: press the ~ button on the
X
multifunction steering wheel.
or
Press the corresponding button for ending
X
a phone call on COMAND.
MB Info call button
15 USA only.
message appears on the
Press and hold MB Info call button : for
X
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button : flashes while
the connection is being established. The
Connecting Call message appears in the
multifunction display and COMAND is
muted.
If a connection can be made, the
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
current location of the vehicle
R
vehicle identification number
R
i
The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
the indicator lamp in MB Info call
R
button : is flashing continuously.
no voice connection to the Mercedes-
R
Benz Customer Assistance Center was
established.
Call
15
.