Toyota PRIUS PRIME 2019 Manual page 185

 If "Charging Stopped Check Charging Source" is shown (3)
Problem in power supply from exter-
nal power source
Charging equipment has stopped
charging
 If "Charging Stopped High Energy Use See Owner's Manual" is shown
Power is being consumed by electri-
cal components of vehicle
 If "Charging System Malfunction See Owner's Manual" is shown
Malfunction occurred in charging
system
PRIUS PRIME_OM_OM47D13U_(U)
Likely cause
2-2. Charging
Correction procedure
Check the following items.
• Plug is securely inserted
• Extension cord is not used and
outlet is not overloaded
• Connected to a dedicated power
line
• Electrical leakage has occurred or
not
There may be a problem with the
outlet of the building. Contact an
electrician to request an inspection.
If charging cannot be carried out,
even though there is no problem
with the power source path, there
may be a malfunction in the system.
Have the vehicle inspected by your
Toyota dealer.
Check if it is possible to charge with
the charging cable equipped to the
vehicle.
If charging cannot be carried out,
even when using
charging cable, consult your Toyota
dealer.
Check the following items, and then
carry out charging again.
• If the headlights and audio are
turned on, turn them off.
• Turn the power switch off.
If charging cannot be carried out,
even after performing the above, the
auxiliary battery may not be suffi-
ciently charged. Operate the hybrid
system for approximately 15 min-
utes or more to charge the auxiliary
battery.
Have the vehicle inspected by your
Toyota dealer.
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the genuine