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Hanwha Techwin WISENET TRM-810S-1TB User Manual

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MOBILE VIDEO RECORDER
User Manual

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Summary of Contents for Hanwha Techwin WISENET TRM-810S-1TB

  • Page 1 MOBILE VIDEO RECORDER User Manual...
  • Page 2 ™ Design and specifications are subject to change without prior notice. You can download the latest version from the Hanwha Techwin web site. (www.hanwha-security.com) ™ The initial administrator ID is “admin” and the password should be set when logging in for the first time.

  • Page 3: Product User Manual Description

    Before using this product, check if the latest version of this software is installed. Go to Hanwha Techwin's website (http://www.hanwha-security.com) to check the software version and download necessary files.

  • Page 4: Table Of Contents

    overview contentS Starting web viewer What is Web Viewer? Connecting Web Viewer overview Important Safety Instructions Product User Manual Description Target Audience live viewer Live Viewer How to Use the Product Live Screen Configuration Contents Controlling a Connected Network Camera SearcH viewer Search Viewer live...

  • Page 5: Live

    live getting Started install wizard Starting the system As shown below, proceed through each step of the <install wizard>. 1. In the <language> screen, select the language and press the <next> button. 1. Connect the power cable of the NVR to the wall outlet. 2.
  • Page 6 live Setting up the network 4. After setting the date/time settings in the <date/time> screen, click on the <finish> button to launch the setting Each NVR product supports a different number of network ports. If a product supports two or more, then each completion window.

  • Page 7: Live Screen Configuration

    Shutting down the System live Screen configuration icons on the live Screen 1. In the live screen menu, select <Shutdown>. 2. The “Shutdown” confirmation pop-up window will appear. You can check the status or operation of the NVR with the icons on the live screen. FULL RAID RAID...
  • Page 8 live FULL RAID RAID SCSI Name Description Name Description FULL This icon is displayed for a channel that a PTZ-featuring camera is connected to. RAID RAID SCSI It is displayed when there is firmware to update the server. RAID RAID SCSI Displays AUDIO ON/MUTE.
  • Page 9 error information Split mode menu In Live split mode, right-click to display this context menu as shown. • If the built-in HDD is not connected, the “NO HDD” icon ( ) will be displayed in the top left corner. In this The look of the split mode menu is different for each NVR product and it also depends on the login/logout status.
  • Page 10 live view the launcher menu Menu Description Searches for a backup device and back up each channel at your desired time. Backup The Launcher menu appears on the bottom of the live screen. Live > Backup " " See the page in the Table of Contents.

  • Page 11: Live Screen Mode

    live Screen mode Switching the split mode You can split the live video from cameras to Single, 4-split, 9-Split, or 16-split mode and watch them one by one. You can display your camera's live video in various split modes. Each product supports different split modes. For more information, see "Method for displaying screen mode". The ‘Live4NVR’...

  • Page 12: Status

    CH10 CH11 CH12 CH13 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH10 CH11 CH12 CH13 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 live CH10 CH11 CH10 CH12 CH11 CH13 CH12 CH13 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 manual Switching connection...
  • Page 13 record Status poe Status Right-click on the live screen and select <record> in the <Status> menu to check each channel's profile, This function is only available for products that support PoE. For products with PoE support, see “nvr products supporting each feature”. (Page 4) record type, input/recording frame count, allowed/input/recorded amount of data.

  • Page 14: Zoom

    CH10 CH11 CH12 CH13 CH14 CH15 live CH16 CH19 CH19 Zoom channel Setting CH10 CH10 CH11 CH11 CH12 CH12 CH13 CH13 CH10 CH11 CH12 CH10 CH13 CH14 You can display the channel in a desired area of a split screen. This is activated only in Live Single mode.

  • Page 15: Layout

    layout audio on/off In the live screen, you can set the layout for each channel. You can turn the sound on/off corresponding to the channel in Live mode. Setting up the live layout audio on/off in Single mode This section outlines how to select a series of channels based on their purpose/accessibility and monitor them Click on the audio icon ( ) on the screen to turn it ON/OFF.

  • Page 16: Event Monitoring

    live event monitoring Select <Stop Alarm> to initialize the status of alarm output and release the event function. If an alarm is output with the pre-event and post-event times specified together with the event recording settings, the event CH19 This will display the channel in sync with a specific event (Sensor/Motion/Video Loss) if it occurs. recording will perform according to the specified recording type (pre event or post event).

  • Page 17: Maintain The Screen Ratio

    Logout Hide Launcher It only supports a network camera with Hanwha Techwin's PTZ function and a camera registered in the ONVIF. maintain a channel screen ratio If you select a channel from a live single screen or split screen, you can change its video screen ratio.
  • Page 18 live using the ptZ camera preset You can use a single PTZ camera to perform the Pan, Tilt and Zoom operations to monitor multiple places, and Preset is a set of saved data specifying the locations of a PTZ camera. A single PTZ camera can save up to configure the custom settings of the presets in a desired mode.

  • Page 19: Backup

    backup 3. When the backup setup is done, press <Start>. If there is no device to back up, the <Start> button is disabled. You can search for a backup device and back up video recording at your desired time for each layout or channel. If you insert a USB memory stick with insufficient storage space, volume calculation may be disabled.

  • Page 20: Menu Setup

    menu setup You can setup the system, devices, and options for recording, event and network. • Holiday : A user can select specific dates as holidays according to their own preferences. Holidays are applied in the <recording Schedule> or <alarm Schedule> setting too. SyStem Setup You can setup Date/Time/Language, User, System Properties and Log.
  • Page 21 user user setting You can create a group or set permissions for each group. You can set permissions of each user over the NVR's specific function and settings. You can add a user and edit the registered user information. Setting the administrator menu >...
  • Page 22 menu setup Setting permissions if you want to register a user You can set restricted access for all general users. Items with restrictions will require logging in for use. menu > System > user > permission Setup 1. Click on the [ ] button to launch the user addition popup window.
  • Page 23 if the user has restricted access System management If a new group is restricted to access the entire menus, the users belonging to the group can access only the You can check the system version, update to a newer version, as well as data backup and initialization. basic menus and can change only their respective password.
  • Page 24 menu setup Settings to upgrade the current software version You can copy and import the NVR settings by using a storage media. menu > System > System management > Settings 1. Connect a device storing the software to be updated. It may take about 10 seconds to recognize the device.
  • Page 25 How to control power • Search Day : Click the Calendar icon to display the calendar window, or use the direction buttons to specify the search period of the system log. NVR power-related settings are applied. See the "To use the calendar" page under "Menu Setup > System Setup" in the Table of Contents. menu >...

  • Page 26: Setting The Device

    menu setup Setting tHe device checking the backup log You can find out who backed up and the details (backup time, channel, device to use, file format, etc.). You can configure settings related to camera, storage media, monitor and text. menu >...
  • Page 27 5. Click the <id> and <p/w> window to enter <id> and <p/w> of the selected network camera. - Wisenet Multi-Channel : You can register Hanwha Techwin's multi directional cameras and multi-imager cameras. A multi-channel camera is a camera that has multiple camera modules in one body.
  • Page 28 menu setup if you want to check the error details of camera registration • Address type : Select an address type of the camera. The supported address type may differ depending on the type of the connected product. If you failed to register a camera, the reason for the failure will be displayed. • connection failed due to unknown error.
  • Page 29 onvif Setup relay You can set details of the relay. In the bottom of the camera addition screen, click on the <onvif Setup> button to set additional settings for cameras with the ONVIF protocol. • Digital Output : You can select a digital output channel. You can change the information only if the user account (camera account used for camera registration) is used to read the user • Relay Mode : Select either bi or mono stable modes.
  • Page 30 menu setup Special If you change specific profile settings for each product, the frame rate's setup range may be changed. Example) If you set the frame rate for the first profile to 30 fps, then the setting range for the second profile may be changed to 15 fps. DIS (shaking compensation), use of Defog levels can be set.
  • Page 31 Setting camera password How to set wiseStream Function to analyze the complexity of the video and effectively reduce the data size while maintaining the You can change the passwords of all registered cameras at once. quality. For details, refer to the camera's help or the product's user guide. menu >...
  • Page 32 menu setup live Setting channel Setting You can change the live transfer settings of the network camera. You can configure the video settings for each channel. menu > device > camera > live Setup menu > device > camera > channel Setup • Apply to CH : If you select <apply to cH>, the "apply to cH"...
  • Page 33 Storage device • Status : Displays the current working condition of a storage device. To create an HDD alarm for inspection or replacement, see the "Hdd alarm Setting" page under "menu Setup > Setting the device" in the Table of Contents. You can check information on storage devices.
  • Page 34 menu setup raid mode setting raid mode setting This function is only available for products that support RAID. For products that support RAID, see “nvr products supporting each feature”. (Page 4) If you enable the RAID (Redundant Array of Independent Disks) mode, you can safely recover your data even if your system HDD is damaged.
  • Page 35 Hdd alarm Setting recovering raid array For HDD malfunctions, you can set the inspection alarm output terminal, the replacement alarm output terminal and the alarm time. You can set the alarm behavior for abnormal HDD temperature. menu > device > Storage device > Hdd alarm 1.
  • Page 36 menu setup monitor to set an expansion monitor This function is only available for products that support the use of an extended monitor. For products that support extended monitor, see “nvr products supporting each feature”. (Page 4) You can set the information displayed on the monitor as well as the output system. menu >...

  • Page 37: Setting The Recording

    Setting tHe recording record Setup You can set resolution, IPS, and quality of recordings by channel, and by recording type of standard / event. You can setup scheduled recording, event recording and other recording related settings. You can check frame rates and data transfer amount of Full Frame and Key Frame recordings for each channel, recording Schedule and set the transfer limit for recordings.
  • Page 38 menu setup Setting the network camera's recording profile record option You can configure the video profile settings for instructing the network camera (connected to each channel) to When the HDD capacity is full, you can set whether to stop recording or start overwriting. make recording.

  • Page 39: Setting The Event

    Setting tHe event camera event You can set the activation of events (motion detection, video analysis, audio event) sent from the camera, alarm You can make the setup for record in case of sensor detection, camera event or video loss detection. output method and alarm time.
  • Page 40 menu setup video analysis Setup • Alarm Duration : Set the duration of alarm. • Camera MD/VA stup : You can set the detailed setting of motion detection for a network camera connected. • Area: Click the Setup button to set a video analysis area. In the mode, you can set motion detection or video analysis.
  • Page 41 video loss detection alarm out Schedule You can set the camera so that the camera can trigger the alarm if it is disconnected or the video is lost due to You can set the conditions and operating hours for scheduled alarms. unstable network connection.

  • Page 42: Network Configuration

    menu setup network configuration g sensor This function sets events and alarms to be generated according to vehicle movement. It provides networked monitoring of Live screen from a remote place, and supports mail forwarding function with The time of occurrence can be checked in the event log. For information on Event Log, see the “Log Information” section under events.
  • Page 43 connecting and Setting the network • Setting the dHcp ip address of the broadband router 1. To access the Broadband Router's configurations, open a web browser on the local PC that is connected Networking may differ from the connection method, check your environment before setting the connection to the Broadband Router and enter the router's address (ex : http://192.168.1.1).
  • Page 44 menu setup port Setting ddnS If a remote user accesses the network, you can set whether or not to use DDNS and the site to be connected. menu > network > interface > port menu > network > ddnS • Protocol Type : Select the protocol type among TCP, UDP - Unicast and UDP - Multicast. • DDNS Site : Specify the use of DDNS and select a site that you registered.
  • Page 45 ip filtering to check Quick connect status A progress bar and its message appears for a Quick Connect. You can prepare the list of IP addresses to allow or block access to a specific IP address. • Quick connect Success : Message for a successful connection. • invalid network configuration : Message appears if the network configuration is not valid.
  • Page 46 menu setup 802.1x You can select a security connection system or install public certificates. When connecting to a network, you can select whether to use the 802.1x protocol and install a corresponding certificate. menu > network > SSl 802.1x is a certificate system for the server and the client. It can guarantee robust performance against hacking into the Tx/Rx network data, virus or information leaks.
  • Page 47 live Streaming Setting e-mail You can set the video profile transmitted to the network. You can send an e-mail to a NVR-registered user at a specific time interval, or if an event occurs. In the "device > camera > live setup" menu, if you set live replacement to <manual>, then the live streaming Smtp Setting profile is used as the output of the extended monitor.
  • Page 48 menu setup event Setting Snmp You can set the interval and type of the event that will be sent to the user. Using the SNMP protocol, the system or network administrator can monitor the network devices remotely as well as the operating environment. menu >...
  • Page 49 dHcp Server You can set the internal DHCP server and assign an IP address to the network camera. Vehicle information, real-time location, events and video are transmitted to SSM-MTS (Mobile Tracking System). network Setting SSM Console (GIS Map) menu > network > dHcp Server > network b Query train information (System Manager) c Update train info on...
  • Page 50 menu setup vehicle Sets the MTS server address and whether tracking, event notification, and JPEG push are enabled. Sets the vehicle information to be transferred to MTS. menu > network > mtS menu > network > mtS > vehicle • Tracking : Chooses whether or not to send location. • Company's name : Enter the company name where the vehicle is registered.

  • Page 51: Search & Play

    search & play SearcH 3. The record data on the specific date will be listed. The display bar is different according to the data type. So check the data type for the color in the left pane. You can perform the search for recorded data by the time or by the search criteria such as an event. If DST (Daylight Saving Time) is configured, overlapping multiple recordings may be produced for a certain moment of time.

  • Page 52: Playback

    search & play playback Smart Search play You can select a specific area of the image as an area of interest or exclusion using a virtual line to perform a search of events that have occurred in a specific time period. To use Smart Search, set "Menu >...
  • Page 53 using the playback button b c d e f g h i j k l m n o p q Name Description Play Timeline Indicates the current playback point, and can be used to move. Skip Backward Moves backward by unit time. Used to rewind a video.

  • Page 54: Starting Web Viewer

    starting web viewer wHat iS web viewer? System requirements The following lists the minimum suggested hardware and operating system requirements needed to run the Web Viewer. WebViewer is a software program with which the operator can access a remote NVR (Network Video Recorder) for real-time monitoring, PTZ control (if configured) or search.
  • Page 55 to access the plugin web viewer It allow s up to 10 simultaneous access including the Admin and general users. Password of the Admin and general users can be changed in <User> menu of the NVR. Set auto execution of plugin (npNVRViewer) in the browser menu Normal users should have set <Webviewer>...

  • Page 56: Live Viewer

    live viewer live viewer Menu Description You can check the video from camera registered in the NVR connected from a remote PC. Also, you can adjust the Supports the PTZ Digital Zoom function. camera and check the network transfer status. Screen layout of the plugin free web viewer Turns the sound ON/OFF.
  • Page 57 Screen layout of the plugin web viewer Menu Description Shows the channel information selected. If the user's PC monitor does not support 60Hz at a specific high resolution, or the HDMI Channel information cable does not support HDMI 2.0, 60fps or higher will not be output from the channel information.

  • Page 58: Live Screen Configuration

    live viewer live Screen configuration Item Description It is displayed when the network is overloaded. It is displayed when the network is System Status overloaded. It occurs when the max receiving performance is exceeded, causing an overload to You can check the status or operation of the NVR with the icons on the live screen. the CPU.
  • Page 59 PoE. 2. Print current camera's video image with the printer connected to the PC operating the Web Viewer. • < > : You will be immediately directed to the homepage of Hanwha Techwin. English _59...
  • Page 60 live viewer Selecting a profile if you want to save the layout Click on < >. You can select a profile for each channel. The changed layout will be saved. 1. Multi-split screen is connected to profile #1 by default. The layout for each user is saved separately.
  • Page 61 Setting screen switching to perform switching Click on the <Sequence> button to activate the switching If you don't register the layout, the screen switching function will not operate. mode and run a sequence. You can view the layouts one by one. Click on the <...

  • Page 62: Controlling A Connected Network Camera

    live viewer controlling a connected network camera Item Description controlling ptZ Sets the preset position for camera framing and moves to designated preset position when Preset selecting a desired preset. If PTZ camera is connected, the < > icon appears on screen. When selecting corresponding camera Swing Moves between the preset start point and end point.
  • Page 63 to use the digital ptZ function on a distortion corrected screen 1. On the dewarped screen, click the icon. 2. Place the cursor on the screen and drag it to control. to set a preset 1. Click < > button to display "preset" window. 2.

  • Page 64: Search Viewer

    search viewer SearcH viewer Item Description Sound You can search and play the video record saved in NVR by accessing NVR remotely. Sets the sound connected to each channel to either ON/OFF. Search viewer Screen Capture Saves current video for selected channel in the designated path. Print Prints current video image for selected channel through the assigned printer.
  • Page 65 color indications depending on current recording status to back up the search results You can back up the search results in the list. Displays the corresponding color according to the recorded data type. 1. Click the [ ] button. 2. From the search results, select the check box of the item you wish to back up.
  • Page 66 search viewer names and functions of play buttons Item Description Back Returns to the previous event. Backward X Times Used to rewind a video. Playback (Supports x1, x2, x4, x8, x16, x32, x64, x1, x2 and x4 speed) Deceleration in the Used to rewind the video at a slow speed.

  • Page 67: Setup Viewer

    setup viewer Setup viewer System You can configure the various settings of the NVR system. You can configure the NVR settings remotely on the network. To configure the NVR settings, click <Setup>. date/time/language Settings Screen See the "Setting the date/time/language" page under "menu Setup > System Setup" in the Table of Contents.
  • Page 68 setup viewer user System management See the "user" page under "menu Setup > System Setup" in the Table of Contents. See the "System management" page under "menu Setup > System Setup" in the Table of Contents. administrator System information You can change the admin ID or the password. You can see information of the current system.
  • Page 69 log information backup log You can inquire about a user who performed a backup, System log execution time, details (backup time, channel, backup device, backup file type). Data recorded in the system log displays various system-related logs/date/time such as system starts, system ending and menu setting changes.
  • Page 70 setup viewer camera Setup camera password You can change the settings of a connected network camera. You can change the passwords of all registered cameras at once. When you click the [Camera website] button, a new camera web browser window is opened. - This is not supported if the camera is connected to the RTSP protocol.
  • Page 71 Storage device monitor You can check and change the settings related to the data storage device. monitor device/format You can configure the monitoring screen settings and set the output system. You can check a storage device, amount of use, type of use and status of storage device.
  • Page 72 setup viewer event camera You can set the recording profile for a network camera. For more detailed setup, see the "menu Setup > Setting the event" page in the Table of Contents. Sensor detection nvr / camera You can set the sensor operation mode and the synchronized camera as well as the alarm output type and the duration.
  • Page 73 video loss detection network You can set to trigger the alarm if a video loss occurs. For more detailed setup, see the "menu Setup > network configuration" page in the Table of Contents. interface A remote user can access the NVR via the network to check the current mode and the IP address. network Specify the network connection path.
  • Page 74 setup viewer ddnS 802.1x You can set DDNS. When connecting to a network, you can select whether to use the 802.1x protocol and install corresponding certificate. live Streaming ip filtering You can set the video profile transmitted to the network and the You can prepare the list of IP address to allow or block expansion monitor.
  • Page 75 dHcp Server event You can set the event interval and specify which events the network server sends mails for. You can set the internal DHCP server and assign an IP address to the network camera. recipient You can set groups and recipients to receive emails. check ip You can check the IP and MAC currently used through the DHCP server, and the connected network port.
  • Page 76 setup viewer Vehicle information, real-time location, events and video are transmitted to SSM-MTS (Mobile Tracking System). Sets the MTS server address and whether tracking, event notification, and JPEG push are enabled. vehicle Sends vehicle information to MTS. 76_ setup viewer...

  • Page 77: Backup Viewer

    backup viewer Sec backup viewer f g h i You can play a file that is backed up in the format of SEC. Backup in SEC format produces backup data file, library file and self-executable viewer file. If you run the backup file viewer, the backup data file will be played. NVR_CAM 01 2016-01-01 16:17:49 VIDEO:H264(2048x1536)/AUDIO:NONE...
  • Page 78 backup viewer Item Description Saves the current video's image as in an image file. Supports JPEG file format. Screen Printout Prints out the current screen. You should have installed the appropriate printer driver before you can print out the screen. A toggle button.

  • Page 79: Using Virtual Keyboard Troubleshooting

    appendix uSing virtual keyboard troubleSHooting 1. For alphanumeric inputs, the virtual keyboard window appears. Problem Action 2. Using a mouse, click on the desired character tab. Live video will be slow or cut off. y The frame number set for multiple data transmission set in camera or 3.
  • Page 80 appendix Problem Action Problem Action No response controlling PTZ in the live viewer. y Check the registered Camera if it support PTZ function. I found it difficult to configure the network settings if y For more information, refer to the user manual. using the default search, backup and router settings.
  • Page 81 Problem Action In the recording setting screen, the permitted level y If the input data is greater than the permitted level for each channel, it is for a specific channel is displayed in orange. displayed in orange. Set the permitted data limit to higher than the amount of input data.
  • Page 82 Hanwha Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Hanwha Techwin's devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.
  • Page 83 Head Office 6, Pangyo-ro 319 beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 463-400 Rep. of KOREA Tel : +82.70.7147.8753 Fax : +82.31.8018.3740 www.hanwha-security.com Hanwha Techwin America 500 Frank W. Burr Blvd. Suite 43 Teaneck, NJ 07666 Toll Free +1.877.213.1222 Direct +1.201.325.6920 Fax +1.201.373.0124 www.hanwhasecurity.com...

This manual is also suitable for:

Wisenet trm-410s-2tbWisenet trm-410s-1tbWisenet trm-810sWisenet trm-410sWisenet trm-1610sWisenet trm-1610m

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