GE GXSS20H Owner's Manual & Installation Instructions page 16

About the water softener system.
To remove an error code: 1. Unplug transformer.
If you are not getting soft water, and an error
code is not displayed, use the procedures below
to find the problem. First make the following
visual checks.
VISUAL CHECKS:
1. Is there electrical power to the outlet the water
16
Service: Electronic Demand Time Features and Service
ERROR CODE
DISPLAYED ERR 01
POSSIBLE DEFECT • Motor
inoperative
• Wiring
harness or
connection
to switch
• Position
switch
• Control
2. Correct defect.
3. Plug transformer in.
4. Wait for at least 6 minutes. The error code will return if the reason for
Service: Timer/Softener, Service Checkout Procedure
softening system transformer is plugged into?
CONTROL SHOWS
NO SOFT
WRONG TIME AND
WATER
DAY, AND/OR IS
FLASHING.
Check electrical
power to control
CONTROL (outlet,
DISPLAY transformer,
BLANK. power cable, all
connections).
CONTROL DISPLAY
SHOWS CORRECT TIME
AND DAY AND IS
STEADY.
ERR 02
•Position
switch
•Control
the error code was not corrected.
2. Is there sufficient salt in the storage tank?
3. Is the softener bypass valve directing water
4. Is the valve drain hose open to the drain,
If you do not find a problem with the visual
checks, continue below.
Electrical power was
off. Reset the correct
time of day.
NO POWER
POWER OK
Do manual
diagnostics.
ERR 03 ERR 04
•Motor •Position
inoperative switch or
or wiring wiring
harness harness
•Control •Control
for soft water service?
not more than 8' above the softener, and
unobstructed? If hose is above 8', see
page 8, step 4.
Investigate reason for
power loss.
Do manual
REPAIR AS
diagnostics
NEEDED
to verify
proper
CONTROL
function.
DEFECTIVE
ERR 05
•Control