Items To Check - Plantronics Encore H101 User Manual

16844 Plantronics guts
M A I N T E N A N C E H I N T S F O R O P T I M U M P E R F O R M A N C E /
Maintenance Hints for Optimum Performance
Trouble Shooting Guide
PROBLEM
Callers cannot
hear me
I cannot
hear callers
Headband is
uncomfortable
Headset sounds
too "tinny"
Headset sounds
too "muddy"
11/7/02
T R O U B L E S H O O T I N G G U I D E
Replace voice tubes every 6 months
•
Replace ear cushions every 6 months
•
Clean cable with a moist cloth once
•
a month

ITEMS TO CHECK

For Voice Tube models, determine if
the voice tube is clogged or positioned
improperly.
(For a temporary solution to a clogged voice
tube, gently rinse warm water through the
voice tube for a minute then manually swing
or shake it dry. Make sure the voice tube is
completely dry before reattaching.)
For Noise-Canceling models, make sure
the microphone is facing your mouth and
positioned properly.
If you have a modular adapter, verify that
the transmit volume control is set properly.
Verify that the Quick Disconnect feature
is connected.
Make sure receivers are positioned properly.
Make sure the plug prong or modular
adapter is installed correctly.
Turn up the volume control on plug prong
or modular adapter.
Adjust the headband by lengthening or
shortening the band.
Use optional headband pad.
Adjust the tone control to the "
position.
Adjust the tone control to the "
position.
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