Rinnai VC Series Installation And Operation Manual page 46

Limited Warranty for Luxury Series RL75, RL94
What is covered?
The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is
installed and operated according to Rinnai wri en installa on instruc ons, subject to the terms within this
Limited Warranty document. This Limited Warranty applies only to products that are installed correctly.
Improper installa on may void this Limited Warranty. Rinnai strongly suggests that you use a licensed
professional who has a ended a Rinnai installa
Warranty coverage as set out in the table below extends to the original purchaser and subsequent owners, but
only while the product remains at the site of the original installa on. This Limited Warranty only extends to the
first / original installa on of the product and terminates if the product is moved or reinstalled at a new loca on.
How long does coverage last?
Item
Heat Exchanger
All Other Parts and Components
Reasonable Labor
[1] Period of coverage is reduced to 3 years from date of purchase when used as a circula ng water heater within a hot water circula on
loop, where the water heater is in series with a circula on system and all circula ng water flows through the water heater, and
where an on‐demand recircula on system is not incorporated.
On‐demand recircula on is defined as a hot water recircula ng loop or system that u lizes exis ng hot and cold lines or a dedicated
return line, and only ac vates when hot water is used. It can be ac vated by a push bu on, mo on sensor, or voice ac va on but
not by a temperature sensor. A mer added to a standard recircula ng pump is not considered as on‐demand.
[2] Period of coverage is reduced to 5 years from date of purchase if the Rinnai water heater temperature se ng exceeds 160° F (71°C).
[3] Labor coverage is extended to 5 years in residen al applica ons and to 2 years in commercial applica ons if the product is registered
within 30 days (except registra on is not required in California and Quebec) and/or if the other condi ons above in the Residen al
Applica ons and Commercial Applica ons sec ons are sa sfied.
NOTE: The integrated controller on indoor models has a 1 year warranty on parts.
What will Rinnai do?
Rinnai will repair or replace the covered product or any part or component that is defec ve in materials or
workmanship as set forth in the above table. Rinnai will pay reasonable labor charges associated with the repair
or replacement of any such part or component during the term of the labor warranty period. All repair parts
must be genuine Rinnai parts. All repairs or replacements must be performed by a licensed professional that is
properly trained, state qualified or licensed to do the type of repair.
Replacement of the product may be authorized by Rinnai only at its sole discre on. Rinnai does not authorize
any person or company to assume for it any obliga on or liability in connec on with the replacement of the
product. If Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a
comparable product at Rinnai's sole discre on. If a component or product returned to Rinnai is found to be free
of defects in material or workmanship, or damaged by improper installa on or damaged during return shipping,
the warranty claim for product, parts and labor may be denied.
How do I get service?
You must contact a licensed professional for the repair of a product under this Limited Warranty. For the name
of a licensed professional please contact your place of purchase, visit the Rinnai website (www.rinnai.us), call
Rinnai at 1‐800‐621‐9419 or write to Rinnai at 103 Interna onal Drive, Peachtree City, Georgia 30269.
46
on training class before installing this water heater. This Limited
Period of Coverage (from date of purchase)
Residen al Applica ons
12 years [1] [2]
5 years [1]
1 year [3]
VC Series Manual
If used for both residen al water
hea ng and space hea ng purposes
10 years [1] [2]
5 years [1]
1 year [3]
Commercial Applica ons
5 years [1]
5 years [1]
1 year [3]