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Troubleshooting
First, try out the following procedures.
If the problem is not resolved, it may be improved by selecting [Reset] on the
[Setup] menu.
• Please also refer to the "Operating Instructions for advanced features (PDF format)", which
describes more detailed information.
When I shake the camera, I hear a rattling sound.
• The sound is caused by the In-Body Image Stabiliser. This is not a malfunction.
Recording stops before finishing. Cannot record. Cannot use some functions.
• When the ambient temperature is high or continuous recording is performed, the camera's
temperature will rise. After [
temporarily disabled to protect the camera. Wait until the camera cools down.
– 6K/4K Photo
– Post Focus
– Motion picture recording
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
• The battery is exhausted.
> Charge the battery. (P14)
The battery becomes flat too quickly.
• When [6K/4K Pre-Burst] or [Pre-Burst Recording] is set, the battery drains faster.
> Use these functions only when recording with them.
The subject is not focused properly.
• The subject is beyond the focus range of the camera.
• Is [Focus/Release Priority] in the [Custom] menu set to [RELEASE]?
• Is [Shutter AF] in the [Custom] menu set to [OFF]?
• Is the AF Lock applied incorrectly?
] is displayed, recording may stop or the functions below may be
– AF Point Scope
– HDMI output
– Power supply via the USB connection cable
Others
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(ENG) DVQX1324
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