Exclusions; Scope Of Warranty; Claims - A.O. Smith ST Series Installation, User And Service Manual

5.4

Exclusions

5.5 Scope of the
warranty

5.6 Claims

5.7 Obligations of
A.O. Smith
36
The warranty set out in articles 1 and 2 will not apply in the event of:
a. damage to the storage tank caused by an external factor;
b. misuse, neglect (including frost damage), modification, incorrect and/or
unauthorised use of the storage tank and any attempt to repair leaks;
c. contaminants or other substances having been allowed to enter the tank;
d. the conductivity of the water being less than 125 μS/cm and/or the hardness
(alkaline-earth ions) of the water being less than 1.00 mmol/l;
e. unfiltered, recirculated water flowing through or being stored in the storage tank;
f. any attempts at repair to a defective storage tank other than by an approved
service engineer.
The obligations of A.O. Smith pursuant to the specified warranty are limited to free
delivery from the warehouse of the replacement assemblies, parts or storage tank,
respectively. Shipping, labour, installation and any other costs associated with the
replacement will not be accepted by A.O. Smith.
A claim on grounds of the specified warranty must be submitted to the dealer from
whom the storage tank was purchased, or to another authorised dealer for
A.O. Smith Water Products Company products. Inspection of the storage tank as
referred to in articles 1 and 2 shall take place in one of the laboratories of A.O. Smith.
A.O. Smith grants no other warranty or guarantee over its storage tanks nor the
(assemblies or parts of) storage tanks supplied for replacement, other than the
warranty expressly set out in this Certificate.
Under the terms of the supplied warranty, A.O. Smith is not liable for damage to
persons or property caused by (assemblies or parts, or the glass-lined steel tank of) a
(replacement) storage tank that it has supplied.
Installation, Service and User Manual