Warranty; General Warranty; Tank Warranty; Conditions Of Installation And Use - A.O. Smith EES 30 Installation, User And Service Manual

4.

WARRANTY

4.1

General warranty

If, within one year from the original
installation date, after investigation and
exclusive evaluation by A.O. Smith, a water
heater delivered by A.O. Smith turns out to
have a part, with the exception of the tank,
that is not properly functioning as a result of
manufacturing or material faults, A.O. Smith
will replace or repair this part.
4.2

Tank warranty

If within 5 years of the original installation
date, after investigation and exclusive
evaluation by A.O. Smith, a water heater
delivered by A.O. Smith turns out to have a
steel glass-lined tank that is leaking as a
result of rust or corrosion from the water side,
A.O. Smith will replace the whole water
heater by a completely new one of similar
size and quality.
The replacement water heater will have a
warranty that will be valid for the remaining
period of the warranty for the original water
heater delivered. Notwithstanding the
provisions in Article 2, the warranty term will
be reduced to one year after the original
installation date if unfiltered or softened water
is flowing through the water heater or left in it.
4.3 Conditions of installation and
use
The warranty referred to in Articles 1 and 2
only applies if the following conditions are
met:
a) that the water heater is installed
according to the installation instructions
of A.O. Smith for the specific model, as
well as according to the local and
national installation and building
regulations, instructions and rules;
b) that the water heater will remain installed
in the original installation position;
c) that only drinking water is used, which is
allowed to circulate freely at all times (a
separately installed heat exchanger is
requisite for the heating of saline or
corrosive water);
d) that the tank has been defurred to
remove harmful scale deposits by means
of periodic maintenance;
e) that the water heater water temperatures
do not exceed the maximum settings of
the thermostats that are part of the water
heater;
f) that the water pressure and/or heat load
do not exceed the maximum values
indicated on the water heater's
identification plate;
g) that the water heater has not been
installed in a corrosive atmosphere or
environment;
h) that the water heater has been provided
with an inlet combination, approved by an
authorized body, of sufficient capacity,
not greater than the operating pressure
indicated on the water heater, and, if
applicable, with a temperature and
pressure relief valve, also approved by
an authorized body, which has been
mounted according to the installation
instructions of A.O.
i) Smith that apply to the specific water
heater model, as well as according to the
local and national instructions,
regulations and rules;
j) that the anodes are replaced and
renewed if and when they have 60 % or
more wear.
4.4

Exclusions

The warranty referred to in Articles 1 and 2
does not apply:
a) for equipment that are not used for
domestic use, guarantee on the tank for
one year after the initial installation date
applies, with the conditions shown in
article 2.
b) if the water heater has been damaged by
an external cause;
c) in case of abuse, neglect (including
freezing), modification, incorrect and/or
deviating use of the water heater and if
attempts have been made to repair leaks;
d) if contamination or other impurities were
allowed to flow into the tank;
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