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ENGLISH
12
Troubleshooting
If the appliance does not work or does not work properly, first
check the list below. If the problem is not mentioned in this list,
the appliance probably has a defect. In that case we advise you to
take the appliance to your dealer or to an authorised Philips
service centre.
Problem
Poor epilating
results
The appliance
does not work
Cause
The epilator is
being moved in
the wrong
direction.
The epilating head
is placed on the
skin at the wrong
angle.
The skin or hair
was treated with a
(depilatory)
cream prior to
epilation.
The sensitive zone
cap was on the
epilating head
during epilation.
The socket to
which the
appliance has
been connected is
not live.
Solution
Move the appliance against the
direction of hair growth, with the
on/off slide pointing in the direction in
which you are moving the appliance.
Make sure that you place the
appliance perpendicularly onto the
skin (see chapter 'Using the
appliance').
Make sure your skin is clean, entirely
dry and free from grease. Do not use
any cream before you start epilating.
Make sure that the hairs to be
removed have a length of at least
3mm to guarantee proper hair
removal.
You should not use the precision cap
when epilating your legs, as the cap
reduces the number of active epilating
discs. NB: Never use the epilator
without the precision cap when
epilating the underarms or bikini line.
Make sure the socket is live. If you
have connected the epilator to the
socket in a bathroom cabinet, you may
need to switch on the bathroom light
to activate the socket.
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