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TROUBLESHOOTING
WARNING: If you smell gas:
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes.
These fumes may mix with combustion air and create odors.
WARNING: Make sure that power is turned off before proceeding.
WARNING: Turn off and let cool before servicing. Only a qualified service person should service
and repair heater.
PROBLEM
There is a sputtering
sound coming from
the Liquid Propane
pilot that is a nui-
sance.When operat-
ing on Natural Gas
(NG) and the NG
pilot is lit.
When Piezo Ignitor
is pressed in, there
is no spark at ODS/
pilot.
Unit shuts off after
running a few
minutes.
POSSIBLE CAUSE
1. Use of Natural Gas
1. Ignitor electrode is
positioned wrong.
2. Ignitor electrode is broken.
3. Ignitor electrode is not
connected to ignitor cable.
4. Ignitor cable is pinched or
wet.
5. Damaged ignitor cable.
6. Bad piezo ignitor or ignition
module.
1. Gas supply is turned off or
equipment shutoff valve is
closed.
2. Control knob not fully
pressed in while pressing
Piezo Ignitor.
3. Air in gas lines when
installed.
4. ODS / pilot is clogged.
5. Gas regulator setting is not
correct.
6. Control knob not in PILOT
position.
7. Depleted gas supply (propane).
8. Incorrect gas setting regulator
or selector valve.
CORRECTIVE ACTION
1. Install included LP ODS Port Clip
onto the LP ODS Port (See included
loose sheet named "LP ODS Port Clip
Installation Instructions" for installation
instructions)
1. Replace ODS.
2. Replace ODS.
3. Replace ignitor cable
4. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry.
5. Replace ignitor cable.
6. Replace piezo ignitor or ignition module.
1. Turn on gas supply or open equipment
shutoff valve.
2. Fully press in control knob while
pressing Piezo Ignitor.
3. Continue holding down control knob.
Repeat igniting operation until air is
removed.
4. Clean ODS/pilot (see Care and
Maintenance, page 21) or replace
ODS/pilot assembly.
5. Replace gas regulator.
6. Turn control knob to PILOT position.
7. Contact local propane/LP gas company.
8. Call qualified service technician.
23
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