Shark Matrix 2300S Owner's Manual page 4

LIVING WITH YOUR ROBOT
Questions? For how-to videos, FAQs, troubleshooting, and tips & tricks, call 1-888-228-5531 for robot support or visit:
support.sharkclean.com
DOORWAYS AND THRESHOLDS
Your robot can easily climb over most thresholds,
but if one is higher than 0.75", set up a no-go zone in
the app to block it off.
CAN'T CONNECT TO WI-FI?
Restart your phone
• Turn off phone, wait a few minutes, then turn it back on
and connect to Wi-Fi.
Reboot your robot
• Take robot off base and press and hold down the
DOCK button on the robot for 12 seconds. Turn your
robot back on by placing it on the base.
Reboot your router
• Unplug the router power cable for 30 seconds, then
plug it back in. Allow several minutes for your router to
reboot completely.
• Then follow the steps outlined in the SharkClean® app
Wi-Fi setup instructions.
s h a r kc l e a n . c o m
AVOID MOVING THE ROBOT OR SELF-EMPTY BASE
While your robot is cleaning, DO NOT pick it up
and move it, or move the Self-Empty Base—this will
impact the robot's ability to map your home. If the
dock is moved, you will need to remap your home.
PREP YOUR HOME
Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it
cleans. To prevent the robot from entering areas you don't want it to, set up no-go zones in the app. For
best results, prepare your home as indicated below, and schedule a daily cleaning to ensure all floor areas
are regularly maintained.
NOTE: Scheduling is one of many features that can only be done in the app.
OBSTRUCTIONS
Clear cords and objects
smaller than 4.5" in height
from floors and open interior
doors to ensure a complete
map of your home.
THRESHOLDS
Your robot can easily climb
over most thresholds, but if
one is 0.75" or higher, set up
a no-go zone in the app to
block it off.
STAIRS
Your robot's cliff sensors
will prevent it from falling
off ledges. For the cliff
sensors to work properly in
any mode, all runners, rugs,
or carpets must be at least
8 inches from any stairs, or
must extend over the edge
of the stairs.
SCHEDULING
Schedule whole-home
vacuuming runs with the app.
AVOID MOVING THE
ROBOT & SELF-EMPTY BASE
While your robot is cleaning,
do not pick it up and move
it, or move the base—this will
impact the robot's navigation
and ability to return to the
base when cleaning is com-
plete. If the dock is moved,
you will need to remap your
home.
s h a r kc l e a n . c o m