Lincoln MKZ 2007 Owner's Manual page 209

Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the authorized dealer could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealer to help you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
In Canada:
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com
In order to help you service your Lincoln vehicle, please have the
following information available when contacting the Lincoln Centre:
• Your telephone number (home and business)
• The name of the authorized dealer and the city where the authorized
dealer is located
• The year and make of your vehicle
• The date of vehicle purchase
• The current odometer reading
• The vehicle identification number (VIN)
Additional Assistance
If you still have a complaint involving a warranty dispute, you may wish
to contact the Better Business Bureau (BBB) AUTO LINE program (U.S.
only).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
REVIEW COPY ——
2007 (com), Owners Guide (post-2002-fmt) (own2002), Market: USA (fus)
Customer Assistance
209