Troubleshooting - Philips HD9875 Manual

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English

Troubleshooting

Problem
The outside of the appliance
becomes hot during use.
My home-made fries do not turn
out as I expected.
The Airfryer does not switch on.
This chapter summarizes the most common problems you could encounter with
the appliance. If you are unable to solve the problem with the information
below, visit www.philips.com/support for a list of frequently asked questions
or contact the Consumer Care Centre in your country.
Possible cause
The heat inside radiates to the
outside walls.
You did not use the right potato
type.
The amount of ingredients in the
basket is too big.
Certain types of ingredients need
to be shaken halfway through the
cooking time.
The appliance is not plugged in.
Several appliances are connected
to one outlet.
Solution
This is normal. All handles and
knobs that you need to touch
during use stay cool enough to
touch.
The pan, the basket, and the inside
of the appliance always become
hot when the appliance is
switched on to ensure the food is
properly cooked. These parts are
always too hot to touch.
If you leave the appliance
switched on for a longer time,
some areas get too hot to touch.
These areas are marked on the
appliance with the following icon:
As long as you are aware of the
hot areas and avoid touching
them, the appliance is completely
safe to use.
To get the best results, use fresh
floury potatoes. If you need to
store the potatoes, do not store
them in a cold environment like in
a fridge. Choose potatoes whose
package states that they are
suitable for frying.
Do not overfill the basket or
exceed the maximum filling level
6.
The fuller the basket the more
frequent shaking is recommended.
Check if the plug is inserted in the
wall outlet properly.
The Airfryer has a high wattage.
Try a different outlet and check
the fuses.