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23: Device with same IP address exists on selected network
Is another device on the camera network using the same IP address as the
camera?
• Change the camera's IP address to avoid using the same address as another
device on the network. Otherwise, change the IP address of the device that has a
duplicate address.
• If the camera's IP address is set to [Manual setting] in network environments using
a DHCP server, change the setting to [Auto setting] (
Note
Responding to error messages 21–23
Also check the following points when responding to errors numbered 21–23.
Are the camera and the access point set to use the same password for
authentication?
• This error occurs if the passwords do not match when the authentication
method for encryption is set to [Open system]. Check upper- and lower-case
letters, and make sure the correct password for authentication is set on the
camera (
61: Selected SSID wireless LAN network not found
Are any obstacles blocking the line of sight between the camera and the antenna
of the access point?
• Move the antenna of the access point to a position clearly visible from the point of
view of the camera.
What to check on the camera
Does the SSID set on the camera match that of the access point?
• Check the SSID at the access point, then set the same SSID on the camera (
What to check at the access point
Is the access point turned on?
• Turn on the power of the access point.
If filtering by MAC address is active, is the MAC address of the camera in use
registered at the access point?
• Register the MAC address of the camera used to the access point.
The MAC address can be checked on the [MAC address] screen (
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